I'm wondering whether you are being hung-up by the choice of printer driver. (What OS are you using?). If for some reason you are using the Airprint driver rather than the Series driver, this could cause various options to be not available. I suggest deleting the printer, re-add it, and in the process of doing so, where the choice of driver arises, select the Series driver. Or more drastically, uninstall the Epson driver altogether, download the latest version for your operating system and when installing it, make sure to select the Series driver. It's a bit tricky because Airprint shows up by default, but you need to select Series. Even if the problem is not the driver choice, uninstyalling and reinstalling the Epson driver with the latest version for your OS may solve your problem.