Breathing Color

[vrkaya]

I've revised this so as not to be unfair.

Breathing Color seems to have nice products and seem to be modern but I have had serious problems in getting items shipped once I order from them, the last occurrence happened today and I've had to scramble to find a replacement because I have deadlines. In both cases, I did receive confirmation emails.  The great majority of online retailers do not have this issue shipping orders, at least in my experience.

I have had two orders in a row now in which "someone" at BC has failed to notice my online order, and hence they forgot to ship.

Is what I have experienced unusual for this company? Do you have any issues ordering from them by phone? I really like their products but need reliability.

Thanks,
Ron

[jrp55262]

I only use Breathing Color for canvas and varnish; I use other suppliers for the rest of my media.  I haven't had any issues with them, but then again it's very rare that I'd need canvas in a hurry so a couple days' delay in shipping doesn't normally bother me.  In any case, you might want to ring them up and make your concerns known...

[vrkaya]

Yep, I've discussed it with them both times and I must be having some bad luck with them for it to occur twice in a row. B&H sells Breathing Color paper and canvas so I will likely purchase from there whenever I might need more.

Thanks,
Ron

[DougDolde]

I've used BC canvas in the past but it's just so expensive I no longer do.  Have been using HP Artist Matte canvas in my Z5200 and I can't see that it is inferior to say BC Lyve.

The only BC product I use now is Timeless Matte varnish. Buy from B&H and you will get free shipping and likely pay no sales tax.

[vrkaya]

Thanks, Doug