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Author Topic: mobile confusion  (Read 583 times)

VidJa

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mobile confusion
« on: August 01, 2018, 03:17:55 pm »

Hi there,

I have an Adobe Creative Account on which I can login. I'm happily using LR classic CC on my mac along all the CC stuff like photoshop etc. but have an issue running LR CC on my iPhone 6s. It complains I should upgrade to a CC membership even after I fill in my account details. The stupid thing is that I can see all my photo's on my mobile, so that went well. I just cannot take any raw images with my iPhone anymore.

can anyone shed a light on this? Am I overlooking something? (sorry,  I'm a Linux guy and only use the mac part for photography)

VidJa
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FranciscoDisilvestro

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Re: mobile confusion
« Reply #1 on: August 01, 2018, 03:33:37 pm »

Make sure you are using the latest version of LR mobile and LR Classic CC as there have been changes in the database in recent versions.
As of today, LR Mobile: 3.3.1; LR CC Classic: 7.4

john beardsworth

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Re: mobile confusion
« Reply #2 on: August 01, 2018, 03:36:10 pm »

Could you have more than one Adobe account? Make absolutely sure you sign in on the iPhone with exactly the same account. Not doing so would explain why "It complains I should upgrade to a CC membership even after I fill in my account details."
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