Rob, your calls for a proper genre classification, and in particular this analogy with shopping is so... misogynistic
I never knew!
At least it shows that if it was worth making the illustration, it's a common failure within the shopping "experience".
Have you noticed how, today, everything gets described as an "experience"? Once, you just bought something; now, you inadvertently enjoy an added value, which is going to cost you more, but that you can later wax eloquent about as a wonderful experience unlike any other: I would once have thought that I'd just bought some eggs; today, I learn that no, I have had an amazing, life-enhancing experience.
Isn't bullshit a wonderful medium? Your new, flexible friend - if enjoyed young, like that Beaujolais...
Aren't we so lucky these days?