Last week I ordered and received a new x-rite i1Studio to do printing profiles. You have to download the software as there is no disc included in the package. After I was able to log into my account-it took 3 attempts and had to change my pw - and when I did, it took two attempts to just to register it (said the serial number had already been registered on the first try) and yes this was a nib shrink wrapped box from Amazon. Finally, after all this I was able to down load the software. When I went to launch it I got:
"i1Studio.exe – Entry Point Not Found
The procedure entry point kXRDeviceldentifieri1Studio could not be located in the dynamic link library C:\Program Files (86)"
System is Desktop windows 10, 64
Anyone else experiencing this?
I sent a not to X-Rite exclaiming my disappointment and also called, but their tech support is only available M-F.