First post so pardon me if this didn't submit in the correct space.
Printer: Epson 9900
Media: Epson Signature Worthy Matte Canvas
Problem: During the end of the roll, the Canvas was stuck to the core (excess glue) and didn't release. The print head kept running back and forth leaving a super wet and saturated Canvas. Now the new roll has black dots of ink on the media, residue from that excess black mess that happened before.
Steps taken: I used a microfibre cloth and cleaned everyone of those small 1cm rollers until there was no more black on them. I thought my problem was fixed until I started to notice the black ink was on the Canvas before it hit the rollers. I'm thinking there might be black ink saturated somewhere in the feed before it hits the rollers.
I'm in need of help, has anyone encountered this before? Any suggestions on how to clean this?
Thanks in advance for you help!