I am a photographer, and do the technical work for my photo club. I have been trying to profile a new Dell laptop that I'm running projector on for weeks without success. I have been a Mac user for many years, and have never had any trouble profiling my monitors using various manufacturers hardware and software. Windows 10, however, has made this process totally incomprehensible. I've read and watched posts on the Internet, and still cannot seem to get a profile working correctly.
There are two identical admin accounts on the computer. I use an X-Rite ColorMunki (which requires that I just have the video on the projector active). When the profiling process finishes, a profile is created. I then switch the video to duplicate the displays (laptop and projector), and everything seems to be working. However, if I now switch to the other admin account and try to use that profile (through a totally confusing set of dialog boxes), nothing changes. Furthermore, on the account that works, there is a dropdown (sometimes active, sometimes not) on the main "Display Settings" screen that allows me to pick the profile I want to use. On the other admin account, that dropdown doesn't exist. On the "good" account, I am afraid to try to change profiles because I may not be able to get back to the one I want. On the other account, I can't get any profile to do anything perceptible. Nothing changes on the monitor, no matter which profile I try to use.
Does anyone have any idea why this is happening? Could it be something with the machine. It's a new i7 laptop, and seems to be working fine in other respects.
It shouldn't be so difficult to do this!