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Author Topic: Cannot email photo from Lightroom  (Read 887 times)


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    • Tom Rhyne Photography
Cannot email photo from Lightroom
« on: February 27, 2018, 11:26:25 AM »

I cannot email photo(s) from within Lightroom Classic CC, and when I select the "Go to email account manager" Lightroom crashes every time.  The crash report has been sent to Adobe on their support site but I get no responses from them.  I can post the crash report here if it would be of interest to anyone.

Anyone else have this problem?  I'm using a Dell XPS 15 with I7 processor, 16 GB memory, with (and without) graphics processor engaged, and Windows 10 Home with all updates currently applied.


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Re: Cannot email photo from Lightroom
« Reply #1 on: February 27, 2018, 02:44:43 PM »

Working fine here on Lightroom Classic CC 7.2  Win 10 using Outlook or Gmail.

Private message me your Adobe ID (Email) and I will have them search the crash database for your report.
« Last Edit: February 27, 2018, 05:07:58 PM by RikkFlohr »
Rikk Flohr
Quality Engineer Customer Advocate - Lightroom Family of Products
Adobe Systems, Inc.


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Re: Cannot email photo from Lightroom
« Reply #2 on: February 27, 2018, 05:09:37 PM »

I used to use LR2/gmail, but had a problem which I expect was caused by the double verification Signon.

I have since used ‘Photo Upload Gmail’ plug-in.  This works great, once set up.  Email, with photos, winds up in ‘drafts’ in email account...just add addresses or additional text.


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Re: Cannot email photo from Lightroom
« Reply #3 on: April 13, 2018, 08:11:35 PM »

It won't let me email photos from Lightroom (7.3) from my Win 10 desktop, but it will let me on my Mac laptop.  But this is not a version issue.  It didn't work on prior versions either.
« Last Edit: April 13, 2018, 08:18:51 PM by charles.woodrich »
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