Same here... ordered Aptus-17 around Aug-25 from Fotocare in NYC.
All Fotocare has done so far is:
- Take my downpayment
- Sent me incorrect invoice (referencing Valeo, but I ordered an Aptus)
- Did not respond to email question about delivery status.
I find it quite sobbering that they do not find it worth providing a realistic shipping update; when I ordered in August the rep claimed "will ship probably by the end of this week".
If the rep would have said "listen I don't know yet when the DB will ship", I would have accepted that without annoyance. Maybe the guy is pretty new to sales.
...Hey, the good news is Fotocare has significant room to improve post-sales service levels...
Peter