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Author Topic: Lightroom 6.6.1/CC2015.6.1 Released  (Read 23551 times)

digitaldog

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #20 on: July 26, 2016, 02:02:42 pm »

Yes, that is the key question indeed, and why I suggested the company needs to develop lessons of experience - in which there would probably be a key focus on QA and Product Management.
It's a lesson they were well aware of and followed for decades but have forgotten in recent years. That's not to say Adobe never released software with bugs. It was far less often and when it happened, they didn't go out of their way to blame others. But on the other side of the coin, I give Adobe kudo's for getting this bug fixed rather quickly. A silver lining.
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Mark D Segal

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #21 on: July 26, 2016, 02:04:26 pm »

I give Adobe kudo's for getting this bug fixed rather quickly. A silver lining.

Yes I agree. Once they took ownership of the problem the fix was very quick.
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Mark D Segal (formerly MarkDS)
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Wayne Fox

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #22 on: July 26, 2016, 02:22:48 pm »

I understand based on what I read in the Adobe Forum that the problem started with Apple deleting or amending some APIs that affected LR and PS for Mac OSX. I also understand that when Apple intends to make these changes, they provide them to developers about six months before publication allowing those developers to update their applications as necessary.
From what I read, the colorsync API’s Adobe has claimed were involved were declared deprecated with Snow Leopard (10.6) which was several years ago.

However, what I don’t understand is if were Apple API’s that were involved, why it broke for everyone.  I don’t think Apple removed any of those API’s in a dot release of El Capitan, as typically they are removed only on a major release and developers are notified they are End of Life.  If so it would only affect those on the most recent version of the OS.  I think I was still on 10.11.4 when LR 2015.6 was released, I’m sure there were others on older versions.

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ButchM

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #23 on: July 26, 2016, 02:28:25 pm »

This mess happened like all bugs. Some engineer made a mistake, they are human. WHY the mistake wasn't detected in TWO major app's before a release is a more interesting question to me.

I agree who heartedly on both points. I don't expect everything that Adobe releases to be pure perfection, but I would expect them to have at least a few of their testers that print from Ps and Lr using OS X. This could have been caught very early on with just a bit of forethought.
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Mark D Segal

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #24 on: July 26, 2016, 02:30:44 pm »

From what I read, the colorsync API’s Adobe has claimed were involved were declared deprecated with Snow Leopard (10.6) which was several years ago.

However, what I don’t understand is if were Apple API’s that were involved, why it broke for everyone.  I don’t think Apple removed any of those API’s in a dot release of El Capitan, as typically they are removed only on a major release and developers are notified they are End of Life.  If so it would only affect those on the most recent version of the OS.  I think I was still on 10.11.4 when LR 2015.6 was released, I’m sure there were others on older versions.

Well, now Andrew is advising that the real story is more about an engineering error than an API story, so........................  :-)
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Mark D Segal (formerly MarkDS)
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Mark D Segal

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #25 on: July 26, 2016, 02:32:47 pm »

...........but I would expect them to have at least a few of their testers that print from Ps and Lr using OS X.

I hope you mean internal QA people, not external testers. I think first reliance should be on internal QA. External testers come after.
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Mark D Segal (formerly MarkDS)
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ButchM

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #26 on: July 26, 2016, 03:50:24 pm »

I hope you mean internal QA people, not external testers. I think first reliance should be on internal QA. External testers come after.

Yes, we can parse the verbal minutiae however you wish ... but the results of ANY prerelease testing anywhere by anyone with even remotely reasonable digital imaging skills would be a stark improvement over what is happening lately ... that and someone with better sense than to release an update on the day they are leaving for summer holiday break ... what were they thinking? Turn it lose then there is no one to deal with the problems when the update blows up?
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digitaldog

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #27 on: July 26, 2016, 03:58:21 pm »

Yes, we can parse the verbal minutiae however you wish ... but the results of ANY prerelease testing anywhere by anyone with even remotely reasonable digital imaging skills would be a stark improvement over what is happening lately ... that and someone with better sense than to release an update on the day they are leaving for summer holiday break ... what were they thinking? Turn it lose then there is no one to deal with the problems when the update blows up?
+1. And don't forget blaming two other companies for the issue! This nonsense from Adobe is still up!
https://helpx.adobe.com/x-productkb/multi/unexpected-colors-when-printing-mac.html
Edited recently, a bit, but still not an accurate account of the issue.
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CoyoteButtes

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #28 on: July 26, 2016, 04:49:06 pm »

Notwithstanding all the issues that still remain for users to successfully download, install, and use Adobe's Compulsory Complexity suite of products, thank you Mark and Rodney for your huge contributions toward getting this one straightened out.
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chez

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #29 on: July 26, 2016, 09:34:28 pm »

I agree who heartedly on both points. I don't expect everything that Adobe releases to be pure perfection, but I would expect them to have at least a few of their testers that print from Ps and Lr using OS X. This could have been caught very early on with just a bit of forethought.

We really don't know where the issue ultimately arose. Maybe the wrong version of software was released...one which still contained the bugs. I've seen software build issues which misplace the correct software and the final release is built with old code. The QA testers might have done their job, found the bug, developers fixed the code, but during the final build, the updated code was not used.

Bottom line we cannot jump to conclusions how this issue ultimately made it's way into the final release.
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digitaldog

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #30 on: July 26, 2016, 09:44:07 pm »

We really don't know where the issue ultimately arose. Maybe the wrong version of software was released...one which still contained the bugs.
Both LR and Photoshop? And AFAIK, both were released on different dates. Not impossible but not very likely.
IF the wrong version of both products was released, who's fault is that?
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brandon

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #31 on: July 26, 2016, 09:45:41 pm »

The QA testers might have done their job, found the bug, developers fixed the code, but during the final build, the updated code was not used.


Seems pretty unlikely to be the case when, as Andrew documents, they blame other parties, and provide unconvincing and disingenuous responses. Im not on the cc plan but I sympathise for those that are, and most of all champions ( certainly not "fanboys") of the Adobe products, who are fastidious in their own approaches and standards (eg Andrew and Mark)
Regards
Brandon
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ButchM

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #32 on: July 27, 2016, 12:47:34 am »


Bottom line we cannot jump to conclusions how this issue ultimately made it's way into the final release.

Bottom line is, if we are to use your explanation to defend the results of this latest release ... Adobe are either incompetent, inept or both. Either way, not a promising perspective that builds customer confidence.

There is no need to 'jump to conclusions' as there is ample evidence that once again, someone at Adobe we are paying to serve our needs, failed to live up to their end of the bargain. The fourth such occurrence since Lr CC 2015/v6 was introduced. Not to mention their first response was to place blame elsewhere instead of reviewing their own work first.

This problem seems to be systemic of late and not a result of isolated or unintended 'whoopsie daisy' mistakes that occurred by chance. It was a result that was due their failure to adhere to a more stringent level of quality checks and balance that could avoid the situation. It would be much more reassuring to we end users that they would hold themselves to a high standard. To them, we should be worth the effort.
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fdisilvestro

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #33 on: July 27, 2016, 06:31:40 am »

Another issue that was resolved (in this or the previous release) is the one related to panoramas from HDR-DNGs. Now the resulting panorama does not show the warning "The image appears to be damaged"

Mark D Segal

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #34 on: July 27, 2016, 09:26:35 am »

Yes, we can parse the verbal minutiae however you wish ...

I'm not into "parsing verbal minutiae". In the interest of clarity I believe in the precise use of language.
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Mark D Segal (formerly MarkDS)
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ButchM

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #35 on: July 27, 2016, 11:57:37 am »

I'm not into "parsing verbal minutiae". In the interest of clarity I believe in the precise use of language.

I really don't care who catches and reports the issue ... it should have been dealt with long before it was released to end users. It doesn't have to be any more precise than that.
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rdonson

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #36 on: July 27, 2016, 12:26:21 pm »

Shoulda, coulda, woulda....  it's not a perfect world and Adobe didn't act perfectly.  Congratulations for noticing that.

They've fixed the issue.

It would be lovely if the issue never happened.  Seriously though what other aspect of your life is perfect and without error. 

What we hope for is that they improve how they produce and release software and that we have fewer errors like this one in the future. 
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Regards,
Ron

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digitaldog

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #38 on: July 27, 2016, 12:34:03 pm »

What we hope for is that they improve how they produce and release software and that we have fewer errors like this one in the future.
Exactly! And hopefully this recent escapade and the resulting attention will do so.
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Rory

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Re: Lightroom 6.6.1/CC2015.6.1 Released
« Reply #39 on: July 27, 2016, 03:00:28 pm »

Exactly! And hopefully this recent escapade and the resulting attention will do so.

Do you have any reason other than optimism to believe this Andrew?  The only times I have seen Adobe respond to user issues by expending serious resources is when there is a competitive product, such as Aperture or Pixmantex Rawshooter in the case of Lightroom.  The preferred approach seems to be to buy out competition as was done with Pixmantex. 
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