LR CC 2015.6 and Photoshop CC 2015.5 print bug (Mac)

[Eric Myrvaagnes]

Some time Monday I suspect 

Some Monday in this millennium?

[Mark D Segal]

Some Monday in this millennium?

The day after tomorrow. :-)

[jathomas]

When Apple Preview is used for printing (in lieu of Photoshop CC 2015.5, "Photoshop Manages Colors"), what rendering intent do you get?  What black point compensation is used?

Jim

[digitaldog]

When Apple Preview is used for printing (in lieu of Photoshop CC 2015.5, "Photoshop Manages Colors"), what rendering intent do you get?  What black point compensation is used?

The RI selected as the 'default' when the profile was created (usually Perceptual). No BPC with the Apple CMM AFAIK.

[Tim Lookingbill]

The RI selected as the 'default' when the profile was created (usually Perceptual). No BPC with the Apple CMM AFAIK.

That pretty much appears to be the case when I print using "Printer Manages Color" whether I'm printing out of Photoshop or Preview on my Epson NX330 "All In One". Note below how the black point isn't as dense and the tonal gradient out of black is more gradual.

[RMW]

Sent out by Adobe this afternoon.

Hi all,

 

I'm the Group Product Manager for Photoshop. I want to thank you all for bringing this to our attention. After a thorough investigation, we have identified a fix and will be releasing an update to Photoshop and Lightroom that will resolve this issue in August.

 

In the meantime, you can use the prior version of Photoshop and Lightroom. If you are unsure how to install the previous version, you can find instructions here: http://blogs.adobe.com/adobecare/2015/06/16/how-to-find-and-install-previous-version-of-ad obe-apps-in-cc-2015/

 

Thanks again for your help in identifying the issue.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8885519#8885519 and clicking ‘Correct’ below the answer

[John Chardine]

Looks promising.

[Mark D Segal]

Looks promising.

I'm optimistic. I fully expect to see it fixed.

[Mac Mahon]

Excellent.
I hope nearer 1st August than 30th!  Good to see the investigation and analysis lead to a fix.
Well done Mark and Andrew.

[elolaugesen]

Do not rush them.   Enough comments were made in this list about quality control, testing etc.   Lets give them the time to do the job right.  Last thing we need is more problems due to rushing a fix out. However would be nice if they let one or two of you be part of the final testing process to verify that they have solved the problem before final release.
cheers Elo

[hubell]

I missed this thread and was not aware of the issue until I read Mark's article yesterday. Ugh! I printed a 30x40 print for a client last Friday and I noticed that the color was very slightly off, but just chalked it up to a profiling issue. (New paper, Epson Legacy Baryta.) After I read the article about the printing glitch in CC 2015.5, I reprinted the image with PS CS6 and was amazed at the difference. Yes, the color in the new print was very subtly different, but the tonality was even more different. The highlights were brighter and warmer in the new print.

[CoyoteButtes]

Thanks for your response RMW. And to Mark and Andrew for all your work.

[William Walker]

Hi Mark

Thank you for you efforts!

A quick update with respect to this and also my colour-matching artwork problem, I made two test prints yesterday:

1) The first one was of a Colorchecker Passport and the result was most satisfying, the match between the display, the print and the actual Colorchecker is as close to perfect as I think one can get.
2) I reprinted "the" piece of artwork, and it too was accurate!

Regards

William

[graeme]

Another 'Thank you' to Mark & Andrew. If not for this thread I'd have spent a bunch of time trying to work out what I was getting wrong.

Am printing from PS CS5 as a workaround.

[Mark D Segal]

Hi Mark

Thank you for you efforts!

A quick update with respect to this and also my colour-matching artwork problem, I made two test prints yesterday:

1) The first one was of a Colorchecker Passport and the result was most satisfying, the match between the display, the print and the actual Colorchecker is as close to perfect as I think one can get.
2) I reprinted "the" piece of artwork, and it too was accurate!

Regards

William

Pleased to hear things are working out.

[rdonson]

First, a tip of the hat to RMW for the link to regress CC apps.

Now for my question.  I'd like to start printing again and I mostly use Lr.  I plan on regressing Lr shortly.  Do I need to regress PS as well if I don't print from it?

[Mark D Segal]

First, a tip of the hat to RMW for the link to regress CC apps.

Now for my question.  I'd like to start printing again and I mostly use Lr.  I plan on regressing Lr shortly.  Do I need to regress PS as well if I don't print from it?

Certainly not if you are staying entirely with LR. I believe you can "Edit In" from LR to a previous version of PS, but not 100% certain.

[digitaldog]

I'm optimistic. I fully expect to see it fixed.

It is fixed (I can state I've seen the fix) and, it took a fraction of the time to fix this than it took Adobe to realize it's their bug. Let's not forget the time to put up a web site that blames another company when that company wasn't at fault. The so called fix on that web page is bogus so doesn't appear they ever tested it. And then there is Adobe's failure to actually test two products for printing prior to release to detect these bugs. Sloppy, very sloppy despite being told prior to each issue, what not to do and then doing so anyway. Zero sympathy from this often called Adobe Fan Boy.

[Tim Lookingbill]

It is fixed (I can state I've seen the fix) and, it took a fraction of the time to fix this than it took Adobe to realize it's their bug. Let's not forget the time to put up a web site that blames another company when that company wasn't at fault. The so called fix on that web page is bogus so doesn't appear they ever tested it. And then there is Adobe's failure to actually test two products for printing prior to release to detect these bugs. Sloppy, very sloppy despite being told prior to each issue, what not to do and then doing so anyway. Zero sympathy from this often called Adobe Fan Boy.

Andrew, did the fix (if you're allowed to divulge) have anything to do with the "space bar" tip given to a poster here by an Adobe call center tech support?

Or from what you now know does it point to a way to check for a behavior after an update to LR or Photoshop that indicates an Adobe bug so users don't have sort it out in similar long threads in the future?

What and where was the problem that was so easy to fix but was overlooked?

[digitaldog]

Andrew, did the fix (if you're allowed to divulge) have anything to do with the "space bar" tip given to a poster here by an Adobe call center tech support?

Nope.
The check is using colorimetry to measure (in my case) a mere 700 different patches printed in Photoshop CS6 (the control) and whatever version is being tested. A max dE of 15 isn't correct.