I’m running an iMac OS 10.10.5. I downloaded the latest Sony firmware update (2.0) and can not for the life of me get it into the camera. I have been following the instructions assiduously as far as I can tell. All applications closed down, camera on Mass Storage mode, full battery and using Sony’s USB cord.
I cannot get further than “connect the camera and the computer”. I get an error message that says the Software Updater cannot find the camera (see attachment). I checked my system and the computer sees the camera. I’ve tried doing it four times but no luck.
ANY SUGGESTIONS?