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Author Topic: Calibrating Dell U2413 with X-Rite Display Pro  (Read 1450 times)

Lundberg02

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Calibrating Dell U2413 with X-Rite Display Pro
« on: May 22, 2015, 06:38:55 pm »

After six months of intermittent contact with Bruce Wright of X-Rite, who graciously offered to have his Dell liaison contact Dell tech support, I received this email from Juven Garcia:

"Richard

Thanks for your patience.

I confirmed with our development engineers the read me file alluded specifically to the older Mac OS 10.6 and 10.7 where crashes could occur.

The many variables of graphic solutions along with displays made it difficult to specifically spell out which configurations would cause crashes.

 

The newer OS versions 10.8, 10.9 and 10.10 all work fine and you should not have any crash issues with any display.

The new OS corrected the communication issues with graphic solutions which would result in crashes present in older OS.

You have the OS 10.9.5 which should be fine for you to use the DCCS and U2413 display."

 I bought an X-Rite Display Pro last year. I thought I would just set it up and proceed. But nooooooo. Dell tech support has never heard of monitors as far as I know. I appealed to Bruce Wright on a tip from one of the forums, possibly this one. He immediately sent me the link to the Dell UltraSharp Calibration Solution for Mac, on the Dell site. I installed it, and decided to look over the readme just for laughs. It said that some Macs may cause an unrecoverable crash that requires you to obtain a second monitor to reboot. In horror, I contacted Bruce again, knowing I would get nowhere with Dell. He asked his liaison guy to check this out, and I finally got a message from Dell a couple of weeks ago saying they were working on it. Yesterday I received the above, and I feel like I can now go ahead. I thanked Juven with a copy to Bruce, and I thought I would pass this on to those here who have the Dell U2413 or other wide gamut Dell monitors. Sorry, but I don't have a clue about other brands. The whole point of using the  Dell solution software is to set the internal LUT of the monitor for a more accurate calibration than setting your video card.
I kinda think that using values from an 8 bit FRC interpolation to set points on a 10 bit curve may be a little nuts, but what the hey. At least I'll get to try this hundred something gadget.
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