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Author Topic: adobe family account not deletable  (Read 995 times)

zobelaudio

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adobe family account not deletable
« on: October 02, 2020, 12:52:30 pm »

Hi guys,
does anybody have a tip on how to delete/disable an account with adobe family ???
out of the blue been getting hundreds of emails from problems posted there and there seems to be no way to contact anybody that can help. Lots of other people have the same problem...
any ideas ?

cheers
Stephan
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Alan Goldhammer

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Re: adobe family account not deletable
« Reply #1 on: October 02, 2020, 04:16:08 pm »

Is this the Adobe Support Forum?  I don't now what a family account is.
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Denis de Gannes

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Re: adobe family account not deletable
« Reply #3 on: October 05, 2020, 07:20:06 am »

https://feedback.photoshop.com/conversations/default_topic/delete-my-account/5f5f45c04b561a3d425deec4

You can select when e-mails are sent, it appears that all the options are selected by default when the new forum was adopted.

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RikkFlohr

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Re: adobe family account not deletable
« Reply #4 on: October 12, 2020, 01:45:05 pm »

In most cases, a second unused login has been responsible for the Emails. Customers need to be sure they are unsubscribed from previously used IDs.
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Rikk Flohr
Quality Engineer Customer Advocate - Photography Products
Adobe
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