Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: zobelaudio on October 02, 2020, 12:52:30 pm

Title: adobe family account not deletable
Post by: zobelaudio on October 02, 2020, 12:52:30 pm

Hi guys,
does anybody have a tip on how to delete/disable an account with adobe family ???
out of the blue been getting hundreds of emails from problems posted there and there seems to be no way to contact anybody that can help. Lots of other people have the same problem...
any ideas ?

cheers
Stephan

Title: Re: adobe family account not deletable
Post by: Alan Goldhammer on October 02, 2020, 04:16:08 pm

Is this the Adobe Support Forum?  I don't now what a family account is.

Title: Re: adobe family account not deletable
Post by: zobelaudio on October 02, 2020, 04:29:39 pm

https://feedback.photoshop.com/conversations/default_topic/delete-my-account/5f5f45c04b561a3d425deec4

Title: Re: adobe family account not deletable
Post by: Denis de Gannes on October 05, 2020, 07:20:06 am

Quote from: zobelaudio on October 02, 2020, 04:29:39 pm

https://feedback.photoshop.com/conversations/default_topic/delete-my-account/5f5f45c04b561a3d425deec4

You can select when e-mails are sent, it appears that all the options are selected by default when the new forum was adopted.

Title: Re: adobe family account not deletable
Post by: RikkFlohr on October 12, 2020, 01:45:05 pm

In most cases, a second unused login has been responsible for the Emails. Customers need to be sure they are unsubscribed from previously used IDs.