My two year old Canon IMAGEProGraf PRO-2000 has just become unusable
Here's what I know, I have a roll of paper loaded in the printer.
As I have done many times, I was attempting to load a sheet of Canon Cut paper to make a nozzle check print simply as an ongoing maintenance protocol to make sure the head doesn't clog in periods when I am not doing much printing
Loaded the cut sheet, closed the lever and the cover, followed the prompts and a red light started flashing and this error message came up:
" Hardware Error EC21-2F51
Printer error has occurred.
Turn the device off, wait a
while and then turn it on again"
I turned it off, waited a while and the same message came on.
I have now done this about 10 times over a 30 day period and the same message keeps popping up
I can't get past it and use the printer.
Can anybody help?
?
Thanks.