Like I said the Laptop has been the main disaster and I do not see how an unistall of preference files are going to help that.. But will just go back to 4.6.3 until then
Snook, are you serious? You have not done the uninstall/reinstall that I suggested? It takes 2 minutes!
I have helped you personally several times with C1 issues; why would doubt the veracity of my advice? ("I do not see how an uninstall... [will] help").
I cannot guarantee this will solve your problems but it is very likely. Please follow our
instructions for uninstalling and reinstall.
How do you explain the fact that 4.6.3 was working perfectly?
As stated before: sometimes the process of installing C1 without first removing the app-support and preference files of the previous versions can cause issues. Again,
uninstall the previous version and install the new version and chances are very very good everything will run smoothly.
Could be... that's why many software providers come up with an un-install utility that knows where to look...
Absolutely true. In this regard C1 sucks for not having a proper uninstaller. However, it takes 2 minutes to read and follow the uninstall article I have been posting since the start of this thread.
Doug
Doug Peterson
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Head of Technical Services, Capture Integration
Phase One, Canon, Apple, Profoto, Eizo & More
National: 877.217.9870 | Cell: 740.707.2183
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