Phase One license management page "404 Server Error"

[John-S]

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[gullevek]

I just went to the license management page and I can see it (Firefox 3.5/Linux)

[K.C.]

I get the same error:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Using Safari 5 and 10.6.3

[yaya]

I get the same error:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Using Safari 5 and 10.6.3

Works for me with the same setup so I suggest you two submit a support case if you can

Yair

[Doug Peterson]

Works fine for me and two customers that I happened to work with over the phone this week to go to "License Management".

Just giving a data point.

Doug Peterson
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[bcooter]

Works fine for me and two customers that I happened to work with over the phone this week to go to "License Management".

Hmmm.

I have two accounts with Phase One and when I go to License Management for both I get this:

[attachment=22651:phase_accounts.jpg]

BC

[K.C.]

That's the same error page. So that's 3 of us getting it now.

[gullevek]

I just went to the license page again, and I also get the 404 error now. With Safari and FF in Mac OS 10.5 and 10.6 ... Strange.

[bcooter]

I just went to the license page again, and I also get the 404 error now. With Safari and FF in Mac OS 10.5 and 10.6 ... Strange.

It is now working for one of my accounts, though some history is not displayed.

I will approach this on Monday to do the upgrades, but it seems phase one fixed their server.

Thanks.

BC

[K.C.]

I continue to get the error as well.

[Mark_Tuttle]

I continue to get the error as well.

As do I today.