I've been using my desktop print viewer for almost two weeks, and find that with glossy papers I get glare and reflections across the top of the print, which really interferes with assessing the print. I contacted the sales rep of the manufacturer, who said they never saw such reflections. It may be a function of the height of my chair and the height of the desktop, but I can't lower the desktop nor sit higher and still be able to use the keyboard. The monitor and print viewer are at the same height, on a normal, everyday computer desk.
The company was very good about working with me on another issue, which is that the 17"x24" paper I need to proof doesn't get held in the paper-grabbing device at the top of the viewer (at least the Epson Premium Glossy doesn't.) The company would provide a metal plate that is magnetic, and a few magnets to hold the 17x24 sheets. But they have not addressed the reflection issue yet.
I have only until Monday to return the viewer, and I could order another brand. The other brand is as involved in professional color matching/viewing, etc, but their desktop viewers are advertised as "totally glare free and reflection free" (a paraphrase). The literature with the viewer I have now says nothing about glare or reflections.
I had an offer of a small piece of P95 plexi to use as a diffuser to cut the reflections. My thinking is that I would be better off trying to return the print viewer and order the other company's. If I still get the reflections, I would then try the P95 sheet of plexiglass (acrylic, I think.)
Any thoughts on this? I have posted a picture of the viewer and the glare.