And when you establish a good relationship with a dealer you are more likely going to be treated to some better pricing. I have one resource for everything and I am treated very well on prices, service, loaners, rentals and just general consideration. For my Leaf back I was given excellent pricing, perhaps better than anywhere else.
Ian L. Sitrenhttp://SecondFocus.com
I have decided to upgrade my Leaf to another Leaf but this happened because of the persistence and dedication of the Leaf Reps not because of their dealer.
The dealers of other brands over here were a lot worse even. Only one of the Phase dealers responded with an offer (which actually was quite good). The other 2 have not responded on more than one price request. The Sinar dealer over here has never gotten back to me. According to a friend the Hassie dealer in Belgium is very good (for some reason I did not ask them for a quote)
How difficult is it to answer when somebody asks you, "I am interested in your product x, what will it cost me? Can you trade in my old product y?"
No response after repeating the same question a couple of times doesn't instill a lot of faith with me. I am not interested in demo's, I am not interested in help or taking up whatever time from that dealer. I just want to know how much money to bring and where to put it in exchange for picking up the product. Even that seems to be too much trouble for some dealers.
Can anyone blame me from wanting the lowest possible price, for not being willing to pay for a man in the middle that is more an obstacle than an asset?
With respect to all the great dealers that are reported to be out there, I am very glad reps from the manufacturers are stepping in and taking over in some places. It is good to have that option because in the end it is about the product you use and not the relationship you have with a dealer. I never tell my clients how nice my dealer is but I will tell them how great the images are that come out of my back.
Again, I have no problems with paying for someone that actually makes a difference. I see a big risk in trusting too much upon a VAR system where a manufacturer is relying upon dealers with regards to sales & service. I think it is a wise decision some manufacturers choose to get a more direct relationship with their clients and prospects. In that case, if the dealer is good there is no problem in other cases it is good that there is an alternative.
It kept me working with Leaf instead of going for Phase.