And the reason the original poster was called out was he took something from a private forum and reposted it here without permission from the site or the author. To make matters worse, he edited the quote to make his point sound worse than it was. Pretty much as unethical as you can get.
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I personally agree that somene should not have copied and pasted from a private to public forum without permission and it is logicial to asusme there are agendas at play which is all too familiar when it comes to digital capture.
Agenda or not, the sword cuts both ways. The dealer and manufacturer reps go on these forums to sell product so they also open themsevles and their product up to critique.
Still, this doesn't erase or change the fact that the person mentioned and others have these issues when working tethered with Leaf and attacking the messenger doesn't make the problem go away.
What I don't understand is why Leaf doesn't repsond quickly to the posts on their own forum and I won't give any information away, but as a Leaf and Phase customer, I know I would like a post of a problem attended to rather than passed over or ignored.
If a tech rep from Leaf had responded immediatley with the steps they are taking to research the problems and the fixes and give workarounds they suggest to not have these issues repeat again this type of post would have been diffused immediatly and it would have been a non story.
Maybe all of the issues posted on the Leaf Forum are attended to in a private rather than semi-public matter, but the casual observer will never know thisl
I think Dave Gallagher at Capture integration is onto something with his blogs.
IMO Leaf could/should have easily followed suit and made a blog showing how to connect an I-mac to an Aptus/ H-1, what if any powered firewire bus is needed and how to go from v10 to v8 in case of a software corruption or problem.
On Dave's blog's there is a section on how to upgrade Capture One from 3.6 to 3.7 to avoid issues with the plus backs.
This type of proactivity is a much more positive way to get ahead of the issues, rather than attacking the messenger.
It's no secret that for a lot of phtoographer's that shoot in volume Leaf Capture 10 has been problematic. It's also not a secret that many Leaf users have gone to third party software to work around some of these issues.
Rather than ignore, or worse just cut snippets out of posts to try to prove a point, a real informational blog or pdf explaining how to get in front of these issues and integrate Leaf Backs with third party solutions would be benificial.
It seems to me that in some parts of the mfdb world there is a your with us or against us attitude and that makes no sense at all to me.
IMO
JR