HP Z3100ps printer using Imac computer

[h-guenther]

I have a HPZ3100PS photo printer and have always been able to calibrate & create new paper presets. 
I changed all the print heads this year & I am not able to perform a calibration or create new paper preset for Epson Exhibition canvas (actually any canvas).  I can calibrate coated paper & photo paper with no problems.
Please help

[Ernst Dinkla]

Where does it get stuck?

I have to say that I make my canvas profiles after the canvas target is varnished and in that case it is easier to do the profiling by hand with an Eye1 Pro.

--
Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
April 2014, 600+ inkjet media white spectral plots.

[h-guenther]

HI
The process gets stuck after it tries to read the callibaration chart (it prints the chart then it drys...then it cancels)