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Author Topic: Can't preview using HP Utility for the Z3100  (Read 770 times)

Shutterbug2006

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Can't preview using HP Utility for the Z3100
« on: March 29, 2014, 03:56:45 pm »

Ordinarily, projects printed on the Z3100 can be previewed on the Z3100 HP Utility software. You can also choose to reprint a project using this utility.

All of the sudden recently, the preview feature stopped working for new projects. Previous print jobs that have a Zoom icon (+) next to the file name can be previewed. But new print jobs have a read line instead of the zoom icon and they can't be previewed.

I have no idea why this has happened. I must be missing something.

Has anyone encountered this before and found a fix?

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