Lost Serial Number for Spyder 3 Pro

[adam z]

Not sure what to do, but just realised I have lost the serial number for my Spyder 3 pro when moving house. I have everything else, including the box, and after installing the software on my new Dell XPS I went to calibrate it for the first time and obviously the software asked for the serial number. I looked in the box an the serial number (which from memory was on a paper sleeve/envelope that the software CD originally came in. It seems to have gone missing and I am unsure if there is anything I can do other than spend the money to buy a whole new device, which seems like a waste since all I need is the serial number.

Any advice much appreciated.

[Mark D Segal]

Haven't you contacted the manufacturer to see whether they could provide you a download link with a serial number for the software?

[deejjjaaaa]

Not sure what to do, but just realised I have lost the serial number for my Spyder 3 pro when moving house. I have everything else, including the box, and after installing the software on my new Dell XPS I went to calibrate it for the first time and obviously the software asked for the serial number. I looked in the box an the serial number (which from memory was on a paper sleeve/envelope that the software CD originally came in. It seems to have gone missing and I am unsure if there is anything I can do other than spend the money to buy a whole new device, which seems like a waste since all I need is the serial number.

Any advice much appreciated.

may be just use Argyll ( http://www.argyllcms.com ) + dispcalGUI ( http://dispcalgui.hoech.net/ ) if you are not comfortable w/ command line ?

[adam z]

Mark, no I had not contacted the manufacturer. I had a quick look on the Datacolor website now and as I am in Australia I just sent an email to the only email address for Datacolor Asia Pacific (Hong Kong). I hope they will be able to help, but the fact that the email address itself is asiamarketing@datacolor.com makes me think that they may no be the right people. Looks like it might just be the marketing department, but I will wait for a reply and see what happens.

deejjjaaaa, sorry - those links look interesting. Have you got any experience using them, are they easy to use and set up, and how do they compare to the manufacturers software?

Thanks

[deejjjaaaa]

are they easy to use and set up

that was exactly the purpose (achieved) of dispcalGUI - to make it easy for an average Joe to use argyll

, and how do they compare to the manufacturers software?

I 'd suggest to read reviews from more knowledgeable people - for example I have i1DisplayPro and for that device, Ethan Hansen of www.drycreekphoto.com (he is present here = http://www.luminous-landscape.com/forum/index.php?action=profile;u=53474) for example says:

"...ArgyllCMS supports the i1Display Pro, albeit using a reverse-engineered driver. In spot testing against the official X-Rite driver, we did not measure any obvious errors in Argyll's implementation. Monitor profiles made with Argyll were very good, of at least comparable quality to i1Profiler, although it takes a large number of patches (2000 is a good start) and a long time to measure..."

[Kumar]

Join the Datacolor group here: http://tech.groups.yahoo.com/group/datacolor_group/ and ask C.D. Tobie or David Miller if they can help you out. Both of them are extremely helpful.

Kumar

[digitaldog]

Occasionally Tobie comes here but really, the best answer is to contact DataColor and I’m sure they can find your serial number.

[adam z]

Hi, thanks again for all your help and suggestions.

I am surprised, but happy to report that I have received a reply from Datacolor Asia-Pacific, and it looks like they may be able to help me. They have asked me to provide me the barcode serial on the USB plug, so hopefully I will get some good news soon.

Will keep you posted.

[digitaldog]

I am surprised, but happy to report that I have received a reply from Datacolor Asia-Pacific, and it looks like they may be able to help me. They have asked me to provide me the barcode serial on the USB plug, so hopefully I will get some good news soon.

This begs the question, why on earth do you need a serial number to run software which is presumably useless without the hardware? Hardware they require you to supply a bar code for?

[adam z]

This begs the question, why on earth do you need a serial number to run software which is presumably useless without the hardware? Hardware they require you to supply a bar code for?

Exactly! It certainly is puzzling as I can't see why anyone who has not purchased the hardware would be interested in the software anyway.

[deejjjaaaa]

Exactly! It certainly is puzzling as I can't see why anyone who has not purchased the hardware would be interested in the software anyway.

may be using new software w/ old hardware... like a major version revision is not a free update.

[adam z]

I have just sent another email to Datacolor thanking them for their help this far, but surprisingly I found the serial number yesterday pccked away with some unrelated things, it must have fallen out the box, but anyway all is now good and I have calibrated the new laptop.

Thanks for all your replies