Hi Dan and everyone else,
This discussion would probably be more effective if we left out sellers brand names.
Like printing papers (there are probably a hundred names for the same paper rebranded from a few mills) you will very rapidly find yourself chasing your tail if you think seal is better than gbc is better than...etc.
You will find that looking at hard vs soft, hot vs cold, expensive vs cheap will yield a faster result to many issues.
Then you have to find the best combination of temperature, pressure and speed for the best result with each of your materials)
10 mill vinyl sounds awfully thick, like something used for a floor graphic. What's the ratio of substrate to adhesive on that vinyl?
I've never seen a gloss vinyl as shiny as polycarb or polyester but I haven't been doing this all that long so ymmv.
I'm curious as to the level of training your dealer provided when they installed the machine? Did they even show you a DRS roller?