I've also been complaining on Phaseone forum about the same issue. I don't think they can fix it.
If you can be kind enough to share with us on how you solved it, I'm sure many will benefit. I know I will be extremely grateful. Thanks.
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If the Capture One problem is because of a fault with WMI then google
WMIDiagI'm afraid its a very "technical" tool aond I wont list the steps I went through as it's likely to be machine specific, but there is lots of info out there.
Once unpacked to a directory there is a zero option...
cscript.exe WMIDiag.vbs CheckConsistency
Which fixes what it can and throws the rest away, but of course that could make other hardware/programs unreliable. If it introduces hardware problems, then re-installing drivers should help and hopefully re-installing a few programs is less hassle than re-intalling the OS.
----I am aware of setting recovery points and backing up etc... however reminding anyone of this once the problem has happend does not contribute to finding a solution---