Hi gang, I have some DVDs I need to label for a client.
I'm trying to use the Epson Print CD software on my R1800. I'm not sure if I have a software or hardware issue. I'm leaning toward hardware/driver.
I actually use this software all the time on another client's R200 so I'm familiar with the program.
When I attempt to print on my R1800, the tray feeds in to the printer, them backs itself all the way out. I then get the error message about the media being either out or not loaded correctly. The printer can't seem locate the tray properly in the start position, to begin printing.
I'm on a Mac, OS 10.4.8; R1800 driver version 2.18, and epson print cd version 1.3.1A. I'm using the same Verbatim printable surface DVDs that I use on my other client's R200.
Any ideas??
thanks,
ron