Raw & Post Processing, Printing > Digital Image Processing

PHOTOSHOP CRASHES

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plugsnpixels:
Having this issue (suddenly) lately on both a 2020 M1 MacBook Pro (Somona 14.4.1) and a 2017 SSD iMac (Ventura 13.6.5) with 2024 release and beta versions. I don't think I have a problem on my home computer (M2 Mini, I can check later).

On the MBP I deleted various Adobe prefs and support files, restarted, no joy.

Ideas?

Adobe says:
https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-product&mv2=ps

Need to try some options...

plugsnpixels:
Holding Shift to disable plug-ins helps, but removing the plug-ins from the folder does not (?).

digitaldog:
If you deleted prefs and only disabling the plug-in fixes the issue, it's the plug-in.

plugsnpixels:

--- Quote from: digitaldog on March 26, 2024, 12:12:31 pm ---If you deleted prefs and only disabling the plug-in fixes the issue, it's the plug-in.

--- End quote ---

Thanks, but still crashing with an empty Plug-ins folder (?).

digitaldog:
Try logging into another Mac user account (you should make a new one); still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting*), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1/M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Try fixing permissions by running Disk Utility (Disk First Aid) or, again, using Onyx.

Also see: https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.html

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