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Author Topic: Adobe cloud question  (Read 915 times)

Neil Folberg

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Adobe cloud question
« on: September 05, 2022, 11:48:44 am »

Hello,
I have an adobe creative cloud question: I have one Adobe Creative Cloud account for Lightroom and Photoshop and accidentally used another user-name (and email) to purchase a subscription to Adobe Fresco on the iPad. Therefore I cannot see my cloud documents from Fresco on the iPad in Photoshop on my computer.
How can I access my Fresco documents from Photoshop on my Mac?
Thanks!
Neil

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jrsforums

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Re: Adobe cloud question
« Reply #1 on: September 05, 2022, 12:13:05 pm »

Hello,
I have an adobe creative cloud question: I have one Adobe Creative Cloud account for Lightroom and Photoshop and accidentally used another user-name (and email) to purchase a subscription to Adobe Fresco on the iPad. Therefore I cannot see my cloud documents from Fresco on the iPad in Photoshop on my computer.
How can I access my Fresco documents from Photoshop on my Mac?
Thanks!
Neil

Call Adobe and see if they can help consolidate accounts
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John

digitaldog

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Re: Adobe cloud question
« Reply #2 on: September 05, 2022, 12:16:10 pm »

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http://www.digitaldog.net/
Author "Color Management for Photographers".

Neil Folberg

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Re: Adobe cloud question
« Reply #3 on: September 05, 2022, 02:40:25 pm »

THANK-YOU both. And thanks for the link - I've never before needed to contact adobe support and I wan't sure where to go. I got it all sorted out with a little patience and your help
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