Still no luck with LR10

[zobelaudio]

Hi guys,
I have now installed and deinstalled LR10 three times, with no luck getting it to work fluidly. Each move of the mouse or click in the interface gives me the spinning ball. 9.4 works fine. Any ideas what could be causing this ? I am still on Mojave.
Please help
cheers
Stephan

[kers]

In these cases i go to the activity monitor, click on LR ( not responding) and ask for a moment of the process.

sometimes it clarifies things. ( not often since i am no expert)...

I am also on mojave and even on a hackintosh - still have no problems with LR10 - fortunately.
Must be the Xeon or the GPU that needs better support, or both.

[kimballistic]

Tons of reports of this over at feedback.photoshop.com.  I'd recommend chiming in there as well since they've labeled the problem as "related to a small group of customers."  Might have something to do with custom monitor profiles.  Try switching your monitor to a profile that ships with the OS like sRGB and see if it improves.  If not you may need to revert back to 9.4, and say goodbye to any edits you've done in 10. 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-mac-user-interface-slow-after-upgrading/5f91bbf7917fbb3a9935742e?commentId=5fa06f1e72a09d24e1c2b700

[MDL_SD]

I am on a Windows PC, but this "could" be related.  When I ran the upgrade to LRC 10 it changed my graphics processor default and my installation was unstable (I could work for a bit but it would then hang).  After I returned the graphics processor default to "Auto" things stabilized and I have not had LRC 10 hang again.

[digitaldog]

Hi guys,
I have now installed and deinstalled LR10 three times, with no luck getting it to work fluidly. Each move of the mouse or click in the interface gives me the spinning ball. 9.4 works fine. Any ideas what could be causing this ? I am still on Mojave.
Please help
cheers
Stephan

Try assigning sRGB as the display profile (System Prefs, Displays) ; better?

[George Marinos]

Hi guys,
I have now installed and deinstalled LR10 three times, with no luck getting it to work fluidly. Each move of the mouse or click in the interface gives me the spinning ball. 9.4 works fine. Any ideas what could be causing this ? I am still on Mojave.
Please help
cheers
Stephan

What is your equipment?

[zobelaudio]

I'll install again tomorrow and check your suggestions, though I'm sceptical the monitor profile would do a thing like that. We'll see...
thx anyway

[digitaldog]

I'll install again tomorrow and check your suggestions, though I'm sceptical the monitor profile would do a thing like that. We'll see...
thx anyway

Despite that doing so has been suggested by Adobe and other's have found it effective?
It's OK, don't try. 

[kers]

But it is not a very elegant solution; you have to change the profile again when dealing with some working programs like photoshop, or be stuck with bad colours.

[Paul2660]

Is the only solution to switch to sRGB? thus if you have a NEC monitor with Spectaview enabled, thus using a defined color profile for that monitor, you can't use it? 

What am I missing?  I am don't see an advantage to using a sRGB color profile, as that defeats the whole point of using a defined monitor profile doesn't it?

Just curious, I have not updated to 10, as previous version works for me for now. 

Just find it odd the only solution is to drop back to sRGB.

Paul C

[digitaldog]

Is the only solution to switch to sRGB?

It's a hack and a means to uncover what's going on. Some of us have no issues with any display profiles. Some do, and switching to sRGB seems to fix the sluggish behavior. No idea why but if it does work, then providing a full system report and hardware so it can be passed onto Adobe could be useful in getting this bug fixed.

[Chris Kern]

Victoria Bampton reports that the performance issues related to some custom monitor profiles on MacOS have not been resolved in the Lightroom 10.1 release:

Please note, if you are using a Mac with a Custom Monitor Profile you may want to consider staying on 9.4 for now as the user interface performance issues introduced in 10.0 are not yet solved.

[andyptak]

I have a different issue with LR10, actually many issues. I have never had such a bug ridden release in my many years of use. Come on Adobe, get with it. Acknowledge the issues and fix them pronto. This release is amateur hour.

[digitaldog]

I have a different issue with LR10, actually many issues. I have never had such a bug ridden release in my many years of use. Come on Adobe, get with it. Acknowledge the issues and fix them pronto. This release is amateur hour.

You think Adobe is here listening to you?

"The tendency to whining and complaining may be taken as the surest sigh symptom of little souls and inferior intellects." - Francis Jeffery

To provide feedback and suggestions about what you desire for Adobe, you should go here and comment:
https://www.adobe.com/products/wishform.html

[drralph]

I had frequent freezes after updating to Lr 10.1, but seem to be getting along okay after reverting to Lr 10.0.  I too am running Mojave 10.14.6.  I will wait for the dust to settle before I update the app again.

[andyptak]

You think Adobe is here listening to you?

"The tendency to whining and complaining may be taken as the surest sigh symptom of little souls and inferior intellects." - Francis Jeffery

To provide feedback and suggestions about what you desire for Adobe, you should go here and comment:
https://www.adobe.com/products/wishform.html

Actually I don't and that's part of the problem. Any manufacturer should monitor customer feedback from reputable forums like this.

Software is the only product that I am aware of where paying customers are expected to be guinea pigs and provide quality control. I don't need a "wishform" I, and others, need a "get it right" form. I have used Adobe's Support forums for this and other issues and do not find it acceptable that other users are expected to give answers, rather than the company itself. The answers on Lula are usually more accurate. Answers on Adobe's Customer Support pages are often lame at best.

Software releases are fequently hit and miss, an unacceptable business practice in almost every other industry. Adobe seems to have more than it's fair share of buggy releases.

If I sound pissed, I am. Adobe are a vital and unreliable supplier to my business and there's nothing I can do about it.

[digitaldog]

Actually I don't and that's part of the problem. Any manufacturer should monitor customer feedback from reputable forums like this.

You assume they (Adobe) does. Now you actually know how to do so. Do it, don't do it, up to you.
There are many things you can do about it but ranting here is an utter waste of our time.

[IanSeward]

You think Adobe is here listening to you?

"The tendency to whining and complaining may be taken as the surest sigh symptom of little souls and inferior intellects." - Francis Jeffery

To provide feedback and suggestions about what you desire for Adobe, you should go here and comment:
https://www.adobe.com/products/wishform.html

For any business in 2020 companies should be monitoring  social media and responding where necessary. Listening to your customers is normally considered a good business practice although Adobe may be big enough to ignore the relatively smaller consumer side of their business.

Note, Capture One employees do post on Luminous Landscape forums.

[digitaldog]

For any business in 2020 companies should be monitoring  social media and responding where necessary. Listening to your customers is normally considered a good business practice although Adobe may be big enough to ignore the relatively smaller consumer side of their business.

So please define social media, the size of each site that every business should constantly monitor.
Adobe has setup numerous social media sites, specific in fact to individual software products. They have a mechanism for customers to post suggestions and bugs. So instead of making the products better, they should hire people to monitor just how many sites above and beyond those they've specifically setup? Be specific please. Clearly two people here believe, an Adobe employee or agent should be scouring the photo forums on LuLa. The off-shoot from this site too, PhotoPXL which gets a fraction of posts per day?
Listening to your customers is normally considered a good business practice and Adobe has multiple sites for this and have for years. If you or Andy want to contact them, I've provided one way to do so.
In addition there is this:
https://feedback.photoshop.com
And a user to user support forum here:
https://community.adobe.com/t5/lightroom-classic/bd-p/lightroom-classic?page=1&sort=latest_replies&filter=all

[IanSeward]

So please define social media, the size of each site that every business should constantly monitor.
Adobe has setup numerous social media sites, specific in fact to individual software products. They have a mechanism for customers to post suggestions and bugs. So instead of making the products better, they should hire people to monitor just how many sites above and beyond those they've specifically setup? Be specific please. Clearly two people here believe, an Adobe employee or agent should be scouring the photo forums on LuLa. The off-shoot from this site too, PhotoPXL which gets a fraction of posts per day?
Listening to your customers is normally considered a good business practice and Adobe has multiple sites for this and have for years. If you or Andy want to contact them, I've provided one way to do so.
In addition there is this:
https://feedback.photoshop.com
And a user to user support forum here:
https://community.adobe.com/t5/lightroom-classic/bd-p/lightroom-classic?page=1&sort=latest_replies&filter=all

If a company the size of C1 (equivalent to Adobe's meeting catering budget) and in Europe can monitor this site Adobe can, but it doesn't have to. It's their choice.Adobe consider this site too small to bother with, C1 don't. Company choices, Adobe won't suffer.