Are you using a Mac?
I found out the hard way that Firefox does not always work 100% on a Mac. When I first bought this laptop, I was using Firefox to watch a news video, and, if the bandwidth of the internet is not fast enough to keep up with the video, Firefox may supplement the sound of the video with very loud distortion. This blew the treble capacity of my speaker.
Fortunately this happened within 2 weeks of when I bought and Apple just replaced the whole laptop for me.