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Author Topic: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)  (Read 6746 times)

digitaldog

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #20 on: February 21, 2020, 09:11:41 am »

ColorThink Pro has been updated.
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George Marinos

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #21 on: February 27, 2020, 10:08:28 am »

Same problem here. Mac Pro 2019 with Catalina, Epson P9000 and I can't find the Epson profiles. All other Hahnemuehle profiles work fine. I can't find P9000 in ColorSync Utility. Printing via Lr. Any help please?
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digitaldog

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #22 on: February 27, 2020, 03:19:30 pm »

Same problem here. Mac Pro 2019 with Catalina, Epson P9000 and I can't find the Epson profiles. All other Hahnemuehle profiles work fine. I can't find P9000 in ColorSync Utility. Printing via Lr. Any help please?
Just reinstall the print driver FROM EPSON, the installer will install the profiles it originally did. Not sure why they disappeared. On the Mac, they are stored deep in a package in the Library, maybe Catalina did something there but I had no such issues with my 3880 (because I needed to install a new driver anyway) or my P800.
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George Marinos

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #23 on: February 27, 2020, 04:17:46 pm »

Solved by deleting the printer in "Printers and scanners", rebooting the computer and then adding the printer again. Everything works fine now. Thanks.
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Jamooche

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #24 on: December 20, 2020, 12:50:52 pm »

Under Mojave it produced real ugly (wrong color) prints.

I know this is an old thread, but it's the only mention of this problem I can find online.  I think the 16 bit output bug is back.  All of a sudden this week, when I try printing from Lightroom to the Epson 3880 with 16 bit output checked in Lightroom and in the Epson driver, it prints horrible colors.  If I turn off 16 bit output it prints normally.   My Epson 3880 profiles disappeared too and I had to manually copy / paste them to the proper folder. 

The only updates I did were the recent Mac Catalina security update and the Lightroom Classic update. 

Does anyone else have this problem? 
Any fix?
And is there really any loss of quality when printing with 16 bit output turned off?  I've always had it on since I bought the printer 9 years ago.

Thanks!

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #25 on: December 20, 2020, 01:20:23 pm »

There is no reason to check the 16-bit check box so just don't.
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Jamooche

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #26 on: December 20, 2020, 02:51:42 pm »

There is no reason to check the 16-bit check box so just don't.

Figured that was the case.  Thanks! 

BobShaw

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #27 on: December 20, 2020, 07:14:51 pm »

And is there really any loss of quality when printing with 16 bit output turned off?  I've always had it on since I bought the printer 9 years ago.
I did also when I had the 3880 and spent ages trying to fix it on the P800.
The answer eventually from Epson was that the 3880 and P800 are only 8 bit printers.
If you want 16 bit you have to get the P5000.
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digitaldog

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #28 on: December 20, 2020, 07:20:23 pm »

The answer eventually from Epson was that the 3880 and P800 are only 8 bit printers.
Who at Epson?
The printers are not 'only 8bit printers" because bit depth is an attribute of the data sent to a printer. Can the printer use more bits and provide a visible difference is the question. On the 3880, the answer is no.
Further, one CAN send 16-bit data to an Epson as is the case with the 3880 driver on Mac that has such an option.
I can tell you that years ago, when I actually discussed this with the product manger of that device, at the Epson Print Academy where we both were presenters, I asked him why there was an option on Mac (and not Windows) when we both agreed, using the check box or not didn't make any difference. He said future printers MIGHT show differing results with the option on. And maybe that's what you mean by the P5000, but that doesn't mean the 3880 isn't a '16-bit printer' because again, bit depth is simply encoding of numbers going to said printer. No difference was seen using differing encoding on the 3880. It might (IF an option exists, I don't know because I don't have) a P5000. 
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BobShaw

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #29 on: December 20, 2020, 11:41:33 pm »

Who at Epson?
The printers are not 'only 8bit printers" because bit depth is an attribute of the data sent to a printer. Can the printer use more bits and provide a visible difference is the question. On the 3880, the answer is no. ...
I don't know who in Epson. I asked Mirage to investigate why I could not select 16 bit printing on the Mirage Print 4 for the Epson P800 and the answer was that Epson did not allow it. I asked them to check why with Epson and the answer that came back was (sic)
About 16-bit they wrote "The EpsonHTM for P800 is not support 16-bit." this is a clear answer especially if you take into consideration that a Japanese normally does not say "no".

Mirages response on the 3880 was "The 3880 does not support 16bit. The best it can do is 8bit. The only printers that do support 16bit are the large P-Series printers (P50xx, P60xx, P70xx P80xx etc.). In Mirage, in the "Advanced" settings, you can select "Always 16bit", but if the printer can't do it, it'll revert back to the possible bit depths. I would recommend selecting "Match printer depth", since it will give you the best possible outcome.

In March I asked a guy who used to consult for Epson and his response was
"Epson have never released a 16-bit per channel driver (half toning module) for any of their desk top printers, so 8-bits is all Mirage can pass to the printer (via the Epson half toning module that Mirage uses to do the RGB to CMYK+ conversion). Perhaps the just announced P900 replacement for the P800 may have a half toning module that can pass 16-bits to the print heads, but we haven't tested the P900 as yet so don't know. In any case, it is only very smooth gradients that usually benefit from more than 8-bits of data. That is, it is often hard to see any difference (with all other things being the same - dithering pattern etc.) between a 16-bit file printed through an 8-bit print path compared to a 16-bit print path."

An extreme test is to create a 16-bit per channel RGB gradient at 360ppi in Photoshop from 0RGB to 255RGB with No Dithering and print it through an 8-bit print path (such as the P800 half toning module in Mirage), and see if you can detect any stepping. The print will need to be large enough for the steps to be physically distanced enough that it can be seen - 256mm wide will ensure each step in 8-bits is around 1.0mm, which will be easily visible to the unaided eye. If the result is not smooth enough for you, and you print images containing artificial gradients all the time (or many wide angle blue skies etc.), you'll then need to add some noise (i.e. dithering) to your files to help disguise the banding. Of course the above assumes you are using an incredibly accurate profile based on a highly smoothed (i.e corrected) data set, which unfortunately most printer profiles we see and test (but not our own) are anything but smooth and internally consistent and consequently banding can be visible in such an extreme test, but it is due in all the cases we have seen to the poor quality printer profile more so than the 8-bit print path.
« Last Edit: December 20, 2020, 11:44:57 pm by BobShaw »
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digitaldog

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #30 on: December 21, 2020, 09:17:37 am »

Mirage is wrong.
Again, on Mac, 16-bit print path has been an option on some printers for year's.
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BobShaw

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #31 on: December 21, 2020, 09:29:07 pm »

Mirage is wrong.
Again, on Mac, 16-bit print path has been an option on some printers for year's.
They are not disagreeing with that, but saying that the Epson 3880 and P800 driver is only 8 bit.
If you have a system that bypasses the Epson driver then you may get 16 bit.
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digitaldog

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #32 on: December 21, 2020, 09:45:17 pm »

They are not disagreeing with that, but saying that the Epson 3880 and P800 driver is only 8 bit.
And again, with the 3880, that's wrong. According to the product manager I spoke with and according to the print driver Epson has produced:
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greyscale

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #33 on: December 27, 2020, 08:32:15 pm »

Plain White Paper missing in the Mac 11.1 driver. There is a STANDARD profile, dont know If it's the same as Plain White. I use the Plain White profile for printing Cleaning targets.
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briansmale

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Re: Epson 3880 ICC profiles disappear in new MaC OS (Catalina)
« Reply #34 on: January 16, 2021, 02:11:16 pm »

Hi gang, I know this is an old problem for many of you, but it's a new one for me, and causing me a bunch of grief. 
I just upgraded from High Sierra to Mojave, and when I went to print something on my Epson 7880 and then my Epson 3800, I couldn't find profiles for my usual paper stocks (in particular Epson Luster PLPP (260)) . 
I've scoured the internet trying to find at least that one, but with no luck.    The Epson site is of little help... updating to the latest drivers doesn't help, and their "Legacy" profiles are just for a few oddball papers that I'll never use.

I have been able to muddle through making a couple prints by allowing the printer to manage the color, but it took a few test prints to get it right.  Not an ideal situation. 

Has anyone figured out how to restore the formerly extensive list of Epson profiles under Mojave (and up)?

Many thanks!

Brian
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