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Author Topic: Helix Camera Itasca--Bad experience  (Read 440 times)


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Helix Camera Itasca--Bad experience
« on: August 19, 2019, 03:34:05 pm »

On August 2 I placed an order from this vendor for the Nikon 500 PF lens. On reviewing my credit card balance, I saw that they immediately charged my credit card $3825 without having shipped the lens. These lenses are in short supply and there is no telling when this merchant could ship the lens. When I get my statement, I could pay $3825 and have my money tied up for an indefinite period or else defer payment and incur interest charges of 18%.

I called the merchant and complained that most vendors do not charge the customer until the item ships and was informed that Nikon will not ship them the lens until there is a paid order. I replied that certainly this is not the policy of B&H and other merchants with whom I have done business. Indeed I have had the lens on order for more than 6 month from B&H and would already have paid $349 in interest had they charged me at the time of the order.

I cancelled the order from Helix and would advise others to avoid this questionable vendor.

Bill Janes
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