Seems to me that if Epson handles this new warranty offering in a fair way it could really help repair their tarnished reputation in the area of premature print head failure ( one dysfunctional nozzle occurring for instance just after a warranty expires ) that their printers before the 7900/ 9900 series did not have..
I guess a lot will depend on how a given tech will decide to characterize the “Primary” problem.
Such as, it might well be if he decides you should replace the capping station and the head or the pump and the head, or all three plus the damper assembly, you might end up with double or triple the bill. Only time will tell how all this plays out. Of course they should have done this a long time ago, but better late than never and it appears a smart move. It also suggests to me that these print head issues from the previous 9900 series have not been completely resolved.
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“If, while performing Services for a Primary Issue, a repair technician discovers a new, secondary issue separate and distinct from the Primary Issue, whether or not caused by or related to the Primary Issue (“Secondary Issue”), such Secondary Issue shall not be covered under this Plan. You will need to purchase a separate Plan to Service the Secondary Issue.
Epson does not guarantee, represent, or warrant that it or its designee will be able to resolve, repair, or otherwise fix a Primary Issue.”
John
Thanks for this information! Here's the link for the 9900 one-time plan, and also the 7900 one-time plan.