Started by Mcm30114, December 30, 2018, 01:05:09 am
Quote from: Czornyj on December 30, 2018, 02:04:04 amUpdate the firmware, but the printhead is probably close to death. 3th party ink is not a good idea in modern Canon printers.
Quote from: rodrigogil76 on April 15, 2019, 07:10:16 pmI too have this issue, started, four months after I bought the pro2000 but it happened once every 15 days, then once every week, and last week I was able of printing two times a week... I now have another issue, If I turn it on it goes into cleaning mode and it displays the error in the middle of the cleaning cycle. Is there anyway of jumping the cleaning cycle?
Quote from: I.T. Supplies on April 16, 2019, 10:53:12 amAre you turning off and than back on each time? Manufacturer's recommend to keep the printer turned on as much as you can so it can do it's automated cleaning process (check the head and clean if needed). If you turn off and back on each time, you're having it go through the agitation process each time which uses more ink on top of the cleaning process later on if needed.You'll usually be able to by pass the head error a few times until it locks the printer until it's replaced. We've experienced this with the 8400 and should be about the same with the Pro series. If you're able to convert to the OEM inks, that will surely help with the head functionality. Basically, if you get a new head and use OEM inks, the new head starts a new 1-year warranty which will be covered by Canon if anything happens to it in that time (like that error). They'll send you a replacement at no charge and starts another 1-year warranty. The printer is most likely out of its own warranty though.
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