Hi
Thank you for posting this response. I unfortunately have had the same horrible experience and I don’t want to go through it ever again . The tape fixing the paper to the roll was the full width of the roll 61cm and this was sucked into the machine and wrapped around the roller feed. Took three hours to remove it using pliers, surgical knife ,scraper and prayers .
Now when it gets to a metre of paper left I remove the roll take the tape off and roll the paper back on . Cheers jon
quote author=Rand47 link=topic=139956.msg1232577#msg1232577 date=1641348533]
I’m stretching my memory here (not in front of my computer at the moment), but I think there’s a “minimize top margin” (MTM) check box whether you’re using Enhance Black Overcoat on cut sheets OR rolls. And, always remember that “top margin” ALWAYS means “leading edge of paper,” not “top” as in “top of image on the paper.” When using sheets, you “must” check the MTM or the printer will offset the image no matter what margins you have set in LrC, PS, or Epson Print Layout. This will almost always cause your image to be cut off on the trailing edge - sometimes by a small enough amount you won’t realize it until it dawns on you that “something isn’t right here!” This drove me stark raving nuts in the beginning, as there’s nothing about it in the manual. Once figured out, it’s no big deal. The manual leaves a lot do be desired.
As an aside, I’ve discovered that while roll paper is less expensive per sq. in. the wastage is HUGE compared to cut sheets. So, I’ve quit worrying about some excess leading edge. If I have to mail a roll paper print to a client (often) that excess leading edge gives me some handling room, whether I roll the print in glassine to mail or take to the framer. And here is a BIG DEAL — keep CAREFUL track of the “inches used” on every roll. I use a spread sheet to do this. And always realize that you’re at the “practical end of the roll” even though there is paper left “at the end” - BECAUSE - the amount of paper from the core to the printhead is worthless. I had “enough paper” left on one roll and even with a roll of genuine Epson Legacy Baryta, it ended up ripping the paper off the core and dragging three pieces of masking tape through the feed rollers and making a heck of a racket and a mess. Tape all tangled up in the rollers just above the print head. Took me 3 hours with jewelers tools, a very fine exacto knife and a shop vac to get all the debris out of the printer. I dodged a bullet because it could have really damaged things in there. There’s nothing in the printer manual that warns you that this can happen - even with Epson’s own papers. So, now when I load a roll, and put the “total inches” into my spread sheet upon loading, I automatically deduct about 28” to give me a safety margin so that I not ever do that again. When my spreadsheet count gets to “zero” I remove the roll and make cut sheets from that small remainder. It’s a pain in the butt but better than destroying the printer.
Having said all this, once you get the hang of Epson Media Installer, the quirks of Enhance Black Overcoat, and the other oddities of this large format printer, it is a superb machine. Epson could have done a much better job with their printer manual, frankly it is very poorly written and missing some critically important information. I bought the printer when it was first released and have spent a lot of hours on the phone with Epson tech support, sometimes teaching them about their own printer. But I love the thing now and it is now a reliable and splendid machine.
Rand
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