LexJet has been helping people with products and printers since 1994, I personally developed this site to offer people a single place to find answers to most common issues we've come across for each technology. Obviously traffic helps us as a company and we hope to in turn help you with a helpful resource if you're ever at a stand still or need help with anything printer related. Thanks for taking a peek. It may or may not have the answers to your problem but we tried to get everything our support department has had commonly come in as a problem within the last years on here so it's not a basic troubleshooting although there is some of that also. Thanks!