Canon Pro 1000 chroma optimizer excessive usage

[maximilian59]

That is astonishing. 217 ml CO should be the fourth one: 40 ml for initial installation plus 2x 80 ml is 200 ml. So the figures delivered from the Canon software are quit a bit unreliable. That is something I see on my printer too. Prints with small differences of content can have total different ink consumption.
So I think the software is telling is a good guess and it is Not easy to measure what is realy put on the paper.
By the way, there is very similar discussion in Germany in the Fine Art Printer Forum
One of the latest answers is from one, That the accountingmanager states 1097 ml used with the first ink set only CO second one. Everbody is saying half of the ink is used for Installation, then the accountingmanager doubles the used ink.

[maximilian59]

I checked my usage of CO on my printer:
CO usage 98 ml, but still first cartridge.
All inks used: 938 ml, but did not replace any ink.
So this tool is really not reliable.

[Panagiotis]

The new firmware version 2.040 is available. Printer is downloading it now.

[Geraldo Garcia]

It was not available on the website but the printer managed to find and download it.
I only had time to make two A4 prints to test and the screengrabs of the ink consumption of both can be found below. Both A4 prints on Hahnemühle Photo Rag 308 (base paper "High Density Art", Black ink "Matte").
So far so good, only marginal consumption of C.O. and PBK for maintenance as Canon stated. Lets see during the next days.

[Czornyj]

It was not available on the website but the printer managed to find and download it.
I only had time to make two A4 prints to test and the screengrabs of the ink consumption of both can be found below. Both A4 prints on Hahnemühle Photo Rag 308 (base paper "High Density Art", Black ink "Matte").
So far so good, only marginal consumption of C.O. and PBK for maintenance as Canon stated. Lets see during the next days.

The issue is quite "magical" and only occurs in some specific, rare cases. Hope new firmware will fix it for good.

[Geraldo Garcia]

The issue is quite "magical" and only occurs in some specific, rare cases. Hope new firmware will fix it for good.

It was quite frequent to me, about half of my matte prints displayed abnormally high C.O. usage, like 0.4ml on a matte A4 (instead of the present 0.03ml). On rare occasions the usage would be simply absurd, something like 1.5ml of C.O. on a matte A4. I will have to print some portfolios tomorrow and will run them on the pro 1000 to test it.

[sabin]

Have anyone made a sum of all the print consumption for a single color and checked when the color finish how much is the sum? On my printer only on CO things look so-so real. Other cartridges I changed report 7ml job consumption. I know that half of the ink went for priming but the other half (40ml) is reported as ~7ml??

[Panagiotis]

Have anyone made a sum of all the print consumption for a single color and checked when the color finish how much is the sum? On my printer only on CO things look so-so real. Other cartridges I changed report 7ml job consumption. I know that half of the ink went for priming but the other half (40ml) is reported as ~7ml??

Maybe 7ml ended on paper and the rest went in the maintenance tank? This is the consumption on my pro-1000 so far. I am on the first set of cartridges. None of the 12 colors is empty yet. All have the ! notice except PC.

[Ludwig Nobel]

Does somebody know where to download the new firmware from?
My Pro 1000 is setup via USB, so I have to do the update from my computer.

Ludwig

[GrahamBy]

Go to your favourite canon site (here it's www.canon.fr) and navigate down through the pages under support.
You'll eventually find a "Firmware updater"... note that the version of the updater is not the version of the firmware: updater v2.1 updates the firmware to v2.20.

Last night the French site still had only the v2.20.

It seems logical that if the accounting software is showing a greater debit than the contents of the cartridge, then the problem is of accounting rather than actual usage, so the issue is not so urgent.

[Ludwig Nobel]

Grahamby,

thanks, I think I have to wait a little bit in this case.

Ludwig

[sakharov.alexander]

The issue is quite "magical" and only occurs in some specific, rare cases. Hope new firmware will fix it for good.

Unfortunately it happens for all my Fine Art prints :-(
Firmware update solve it partly.
Hahnemuhle recommends for Torchon and Photo Rag paper to use Highest Density Fine Art Paper option in driver.
Actually, they recommends to use High Density Fine Art Paper, but it looks as wrong translation from German "Fine-Art-Papier, max. Frbdichte".
With firmware 2.02 for A3 Photo Rag it takes around 5.5ml of all inks. In this 5.5ml CO was close to 4ml.
With firmware 2.04 for the same paper and the same photo, total amount of ink for one A3 page is 2.44ml, in this ink volume CO is 1.2ml.

If I change paper type in driver from Highest Density Fine Art to Extra Heavyweight Fine Art, total ink us is 1.7ml, CO - 0.7ml.
Part of Accounting Manager screen shot attached. Last two jobs was printed with new firmware.

[Geraldo Garcia]

I printed 10 A3+ (13x19") on matte papers today (mostly Hahnemühle Photo Rag 308) using the new firmware and so far the usage of C.O. was minimal, ranging from 0.040 to 0.045ml per A3+.
Looks like they got it right this time.

Alexander, our total ink usage for an A3+ (larger than A3) printing the Outback Photo Printer Evaluation Image image (largest size possible on the page not going borderless) over Hahnemühle Photo Rag 308 is 1.57ml. Highest quality, custom media using "High Density Art" as base, Ink setting as Medium-High. The C.O. for this print was 0.040ml.

[GrahamBy]

I installed the new firmware last night, haven't used it since, but I'm wondering if it might fix something else I only just realised was a problem: twice since installing v2.020, the printer refused to wake up unless I unplugged the power cord for a few minutes. I presume this forces a reboot of the firmware, since it is also the procedure after updating.
Anyone else experience this?

No problem since going to 2.040, so far.

[sakharov.alexander]

Printed the same test image with exactly the same matt paper setup as Geraldo Garcia recommended.
CO usage 1.2ml for A3 print with borders.
30 times more than 0.04ml.

[sabin]

Yes, there is still some unclear behavior with CO.

I printed today several A2 and A3 pages on Canon's Pro Premium matt PM-101 - same image with minor changes.

A3 page, highest quality - 0.028 CO (2.169 all) - 1.3% CO
A4 (half A3 page) page. high quality - 0.115 CO (1.115 all) - 10%

Between the listed two jobs there is no change in the picture!

The following are some more tests I did:
A4 (half A3 page) page. high quality - 0.109 CO (0.962 all) - 11%
A3 page borderless high quality - 0.384 CO (2.226 all) = 17%

So it is still not clear for me what is going on...