Hi,
I would agree that Canon has good reputation for services, especially with CPS.
Regarding Sony's reputation you are probably right.
A small point to make, a professional service doesn't help you if you are shooting in the Dolomites for a week. The only thing that can save you skin is a backup body. Ideally you would need lenses, too.
Regarding optical viewfinders vs. EVF I would agree, sort of. But, I am
pretty sure certain that EVF is where the future is. Now, the question how close that future my be.
I would also say that in many cases the future is right now, but it may take a long time until EVF will be the optimum choice for fast moving action.
The reason I think EVF will reign is that both SLR viewing and EVF intends to provide "what you see is what you get" viewing. SLRs need a lot of moving parts that needs to be in alignment for that. EVF uses the signal from the actual sensor used to make the picture. So, it is in that sense optimal. But, it has a lag, limited brightness etc.
Best regards
Erik
I think that Canon and Nikon DSLRs have very good system backup. I have heard plenty of praise for Canon service and nothing but grief about Sony service. Concerning camera ergonomics, I can't say anything about the Sony, not having one, but I do think that Canon designs are comfortable in my hands. The sports and wildlife shooters are going to be wedded to the optical viewfinder for a while. I would not be pronouncing the death of DSLRs. The whole point of the broad range of good cameras available today is that there are many users with many preferences. It is great that there are some very happy A7Rii users out there.
At this point I have recognized that I need to invest in my brain more than in the latest and greatest gear.