Hi,
I own an Epson Sure Color P9500. I normally use Canson papers for my printing studio. I found that, when setting the platen gap, the printer's menu offers two different choices, and I frankly do not understand how they interact.
- In the Paper Source Settings, I see "Platen Gap Offset": I can choose from a list of descriptive values, from Standard to Widest.
- I can also choose the Platen Gap setting in the Custom Paper Setting menu: here I can instead choose from a set of numeric values, from 1.2 to 2.4 (there is also an "Auto" option that I believe would be ideal when using the corresponding Epson paper media).
Does anybody know if these two values interact with each other? My guess would be that the Paper Source Setting sets a generic value that then gets overridden with the specific numeric Platen Gap when I specify a custom paper setting???
I had a print job a few days ago and I was using Canson Platine. I had Platen Gap set to 1.9 in the custom paper setting that I always select when printing on Platine (which uses Luster media type), and Platen Gap Offset was set to Wide. I was having lots of head strikes on the edge of the paper, with the consequence of black marks on the print. I then set the Platen Gap Offset to Wider and the head strikes completely disappeared.... So I'm a bit confused. The Epson manual did not provide much information. I read all previous topic on this forum on the subject of platen gap, but the topic has always been about the numeric value platen gap, never about the "offset Platen Gap" and never about the relationship between the two.
Kind regards,
Luca
