wired network for two HP3200 but no internet

[sharadn]

First print in Switzerland! I ran the HP installer" HPDesignjetZ3200PhotoPrinterSeriesPCL3" dated March 21 2015. It seems to work and I am on W11, so keeping fingers crossed for you!

[Kyle Jackson]

Hey congrats!! 

If that's the same driver file you sent me last year, it's actually from 2012, version 61.121.362.41 (in 61.XX... the XX is the year). That's the one I've been using too. It's the most recent driver package I've found that still has full communications with the Z3200. Everything I found from a later year were the "universal" V3 or V4 drivers, where many of the printer's features don't work. It works well with the last release of the original HP Utility, version 1.17.0.3.

[sharadn]

I guess it must be. Where do I see the file rev number? I can't seem to find it. Which feature did you see that are not working with the later driver?

[Kyle Jackson]

You can check the driver version on the Driver tab of the printer Properties, accessible in various places in Windows: Printers / Devices , Device Manager, Print Management, etc.

You can also look in the folders of the driver install package and open the .INF file in Notepad.  The default location for the Z3200 drivers 64-bit is C:\Program Files (x86)\HPDesignjetZ3200PhotoPrinterSeriesPCL3\Drivers\x64(64 bit - XP_S2003_Vista)\pcl3winxp_x64 and the filename is hpi32pxs.inf.


Thread about the later driver issues here:
https://forum.luminous-landscape.com/index.php?topic=143521.msg1258802#msg1258802

Whenever my new PC is sorted out I might try the later ones again on Win 11 to see if I have better luck than I did with Win 10.

[sharadn]

You are right: 4.4.2021

[sharadn]

I got printer #2 working today. Replacing the MK/R print head did the trick. I have a recovered one (MK/R) and at some point will try it to see if it really is recovered. I was able to complete the print head alignment also and have both printers now residing on the network.
The magenta patch on the diagnostic print was showing some slight banding but after a couple of head cleanings it almost completely gone. One more head cleaning should do it!
Once again a big Thank Your for your help every step of the way!

[Kyle Jackson]

Hey double congrats!! 

I print so little I swear half my paper and ink usage is printhead cleanings and diag plots 

If you haven't already, definitely try the diag plot in the service menu instead of the regular diag plot. Its half-density patches are more revealing of banding etc.

[sharadn]

I have an HPZ3200 in the US and while I am traveling I set up Qimage to print a nozzle check once a week. I do have someone check on the printers for me occasionally. Sometimes my Epson P00 shows as error code and after a reboot it goes away. The HP has been pretty much trouble free except on the last visit it was locked up and showing the 01.1.10 code, which I understand to indicate the print mech board needs to replaced. Do you agree that it is the print mech board? I will it will have to just sit there until I get back.
I just get my HP scene here in Switzerland sorted out and US printer goes down......

[degrub]

It's lonely and feeling abandoned 

[Kyle Jackson]

I have an HPZ3200 in the US and while I am traveling I set up Qimage to print a nozzle check once a week. I do have someone check on the printers for me occasionally. Sometimes my Epson P00 shows as error code and after a reboot it goes away. The HP has been pretty much trouble free except on the last visit it was locked up and showing the 01.1.10 code, which I understand to indicate the print mech board needs to replaced. Do you agree that it is the print mech board? I will it will have to just sit there until I get back.
I just get my HP scene here in Switzerland sorted out and US printer goes down......

Whenever I get a random error message like that on a machine that's sitting idle a long time, I just ignore it and restart the printer. Unless it's persistently recurring I just chalk it up to a random glitch. Maybe the building had a power ripple, maybe the firmware isn't stable after very long idle periods, who knows.

Those errors are usually logged by the printer so you can check their history in the web interface if you want (and maybe also on the front panel menu, I forget).

[sharadn]

The person who checked it said that he restarted the machine a few times. I am not sure if he started it from the switch or the power button on the display.
 See the email below:
    HP Printer:  The test pattern job hadn’t printed for a few weeks.  The printer appears to be locked up with a red indicator light on. I restarted the printer several times, but the same error message and light keeps appearing on the LCD screen.  I attached a screenshot of it below.  I have an older HP 24” wide printer.  I looked up the error code in the service manual that I have for my printer.  Since the codes are probably similar (would still need to verify this) I attached a screen shot of what the error means.  Initial impression is that there’s a hardware issue.

 

[Kyle Jackson]

Well that kinda sucks    They mention it's "locked up" so likely had to reboot using the rear power switch.

If can boot into service mode could run some service tests to try to confirm or narrow down the issue.

I wonder if just a new CMOS battery would help? But you'd think the service manual would mention if that was an option.


Unrelated, just letting you know I finally installed the drivers on my new Win 11 PC. The 2012 driver package for Z3200 worked fine (as did the 2010 package for Z3100), along with HP Utility 1.17.0.3. All comms and functions seem to work okay just like it did in Win 10. I haven't tried printing yet, and my track record suggests that could happen anytime in the next 6 to 12 months... 

[sharadn]

I wonder if just a new CMOS battery would help? But you'd think the service manual would mention if that was an option.


Unrelated, just letting you know I finally installed the drivers on my new Win 11 PC. The 2012 driver package for Z3200 worked fine (as did the 2010 package for Z3100), along with HP Utility 1.17.0.3. All comms and functions seem to work okay just like it did in Win 10. I haven't tried printing yet, and my track record suggests that could happen anytime in the next 6 to 12 months... 

It is good that the drivers are working for you! Now you just need to make the printers work for you. I am pretty sure I had changed the CMOS battery at some point.