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Author Topic: Missing OMS file HPZ3200  (Read 597 times)

sharadn

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Missing OMS file HPZ3200
« on: July 22, 2024, 04:58:16 pm »

I am trying to duplicate a print I made back in April. I have records of all my settings including the paper preset and ICC profile. So some reason one of my preset types has disappeared. Still have the ICC profiles:HP_Z3200_Art_HHPZ3200_CansonPlatine_20240129,GEON/OFF (made by me on the HPZ printer) but when I go to the print driver to install the paper type it is not coming up? Any ideas of where I can find it, or other suggestion? I have a customer who wants a copy of a 24x36 print that is hanging in the galley.
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kers

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Re: Missing OMS file HPZ3200
« Reply #1 on: July 23, 2024, 05:32:38 am »

maybe you can download it from Canson
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sharadn

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Re: Missing OMS file HPZ3200
« Reply #2 on: July 23, 2024, 07:47:27 am »

Yes I could, but the fact that the profile has my name in it means that I created it on my Z3200. It is likely that the Canson is similar though and I do have it.
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Kyle Jackson

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Re: Missing OMS file HPZ3200
« Reply #3 on: July 24, 2024, 01:12:39 pm »

Hi, fortunately your paper type preset should still be there because there is really no way for it to disappear (other than by deliberately deleting it from HP Colour Centre). Custom papers types don't show up in the normal paper categories like "Photo Paper", "Fine Art", etc. They usually end up in something like "Custom Paper" or "Additional Media", so it's easy to miss.

Check for it on the printer's front panel and it should under one of those extra folders. That means it's in the printer.

Next in HP Colour Centre go into Paper Preset Management and run Syncrhonize Paper Types. That will ensure that your computer/driver has the same paper types list that's in your printer. After that you should be able to see your custom paper type in the print driver list, and can select it, your ICC profile, etc.

I've noticed when creating new paper types in HP Colour Centre, it seems it doesn't always update the paper types list on the computer for the driver. Photoshop often gives me an error message telling me that my new paper type doesn't exist in the driver, and I need to synchronize them.

Hope that helps, cheers
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