Luminous Landscape Forum
Raw & Post Processing, Printing => Capture One Q&A => Topic started by: David Grover / Capture One on March 24, 2015, 09:58:47 am
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(Cross Posted on various Forums)
Hey All,
I just wanted to post a quick note about today’s launch of Capture One Pro 8.2.
Normally I don’t make a point of advertising ‘dot’ releases but we have added a very exciting new tool in Capture One.
The Color Balance tool (whilst existing in previous versions of Capture One) has had an extensive upgrade. With the new 3-Way Color Balance, no knowledge of color blending or third party plug-ins are required to create beautifully color graded images. Color tone changes can be made in the shadows, the highlights or the mid-tones.
Have a look at the attached screen grab (Photo credit www.petewebb.com), to give you an idea.
This is a great way to apply color grading to an image without relying on presets and filters. Although a similar result can be achieved using levels and curves, it is not as easy to reach the desired tone, plus in the new tool, color is decoupled from lightness and saturation.
There is a tutorial video here…
https://youtu.be/0SXb-Fuwdjs
And stand by for blog posts on the subject at blog.phaseone.com and a great webinar tomorrow with Pratik Naik from Solstice Retouch.
Sign up here…
https://attendee.gotowebinar.com/rt/5331817020592082433
Pratik will take us through his color workflow and make use of the new tool.
There are more webinars in the future too where you can learn about this tool, and Capture One in general..
http://www.phaseone.com/en/Events/Capture-One-webinars.aspx
8.2 also adds ‘Dynamic Locations’ (new tokens for changing the path of an image file based on items such as color tag, star rating and much more), 5k Previews plus new camera and lens support.
Give it a try out on a free 30 day trial…
http://www.phaseone.com/en/Downloads/Materials/Download-Capture-One-8.aspx
Thanks,
David
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Does the new Color Balance apply only to the main tab, i.e. or can it be used in an adjustment layer like the color editor can?
Thanks
Paul
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Sounds very promising, David!!
So that's the new function you mentioned when setting the Finetuning Color webinar to a later date. ;D
A quick question. The recently upgraded MP formaly works with CO up to version 8.1.1. If I want to work with MP and upgrade to CO 8.2, are all the edits made in CO still reflected in MP? Or are edits visible in MP, except the one made with the new Color Balance Tool?
Thanks!
cheers,
Remko
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Does the new Color Balance apply only to the main tab, i.e. or can it be used in an adjustment layer like the color editor can?
Hi Paul,
It is not available as an adjustment layer tool, only as a global adjustment tool.
And it seems to function just fine there.
Cheers,
Bart
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Does the new Color Balance apply only to the main tab, i.e. or can it be used in an adjustment layer like the color editor can?
Thanks
Paul
Hi Paul,
As Bart says its not available as a Local adjustment, but it wouldn't really make sense if it was.
David
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Thanks, to Bart and David
I guess I don't understand why it doesn't make sense, currently the local adjustment layers do have the color editor and WB available, which I use quite a bit trying to balance out Phase One files from a tech camera.
Just curious
Paul
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Hi Paul,
Because the tool isn't designed primarily as a corrective aid. It's more for applying a colour look to an image which couldn't easily be done before.
The White balance and colour editor, however, suit very well for local adjustments.
David.
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Looking forward to seeing tomorrow's webinar on the new colour balance grading tool uploaded for viewing in a couple of days.
Then I can, hopefully, get a better understanding how it works :)
I have already worked out how the dynamic export naming tokens work.
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The idea of this is great, but....
It's more for applying a colour look to an image which couldn't easily be done before.
That's actually a shame in my opinion.
The ability to gently shift the colour balance of shadow areas to remove overly cold colour casts could be hugely useful, and similarly move highlight CB to a more neutral state.
The tool seems at first use to be too coarse in use. Fine if you just want some dreadful 'straw 'n teal' or similar cross processing look, but not refined enough to allow precise control of image colour balance across different tonal zones.
Maybe a different set of defaults would help ? Red to Cyan doesn't seem the most helpful range when shifting colour temperature.
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David..... I have the Capture One for Sony a7r which is a free download.....will these new color grading features be in an upgrade of the Sony version?
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Olympus E-M5 Mark II is in the list of supported cameras. However the program is failing to render Raw file of high-resolution mode downloaded from dpreview site.
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Olympus E-M5 Mark II is in the list of supported cameras. However the program is failing to render Raw file of high-resolution mode downloaded from dpreview site.
I have also tried with files from my own E5M2 but CO fails to create the proxi during import.
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you need to actually read the release notes
http://www.phaseone.com/Apsis/Capture-One-8-2-Release-Notes.pdf
buried from hoi polloi is the line = "Olympus OM-D E-M5 II “High Resolution” mode is not supported"
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The Olympus HR format is a proprietary one which we don't have any information about.
Any support you see is reverse engineered so sub optimal.
If Olympus wants to release details of it, it would be far simpler to support.
David.
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Any support you see is reverse engineered so sub optimal.
;D ... it is not even funny
does Canon give you spectral properties of their CFA or you build your camera profiles in the lab based on the data received from tests with monochromators and possibly some targets ? so how do you call your camera (non P1 backs) profiles... "reverse engineered so sub optimal" ? so against what "any support" we "see" is exactly sub optimal ? against Olympus 40mp camjpeg ?
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;D ... it is not even funny
does Canon give you spectral properties of their CFA or you build your camera profiles in the lab based on the data received from tests with monochromators and possibly some targets ? so how do you call your camera (non P1 backs) profiles... "reverse engineered so sub optimal" ? so against what "any support" we "see" is exactly sub optimal ? against Olympus 40mp camjpeg ?
I don't believe I was being funny.
Simply trying to explain that the HR file format is not a standard Bayer Mosaic'd file. Therefore proprietary.
This has nothing to do with color filter arrays or profiling.
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I don't believe I was being funny.
Simply trying to explain that the HR file format is not a standard Bayer Mosaic'd file. Therefore proprietary.
no, you imply that HR format is something so arcane that you can't properly support it... but it seems it is not based on what other available (by this moment) software does... now it is totally OK to say: dear users, we need more time to work it out...
This has nothing to do with color filter arrays or profiling.
it has - because you also reverse engineer there to build your camera profiles that I bet you call better (colorwise along with your code) than other products have, don't you ? and that includes I guess OEM software, is it not ? so where is the logic then
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8.2 also adds ‘Dynamic Locations’ (new tokens for changing the path of an image file based on items such as color tag, star rating and much more), 5k Previews plus new camera and lens support.
Hi David, could you explain this in more detail?
The colour grading tool works great but lacks one important option..... a reset button. Currently resetting effects S, M and H but it would be good if you could reset each one individually.
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The colour grading tool works great but lacks one important option..... a reset button. Currently resetting effects S, M and H but it would be good if you could reset each one individually.
Hi,
There is an overall reset button, and double clicking the mouse on the circle has the same effect. Double clicking on the arcs also resets that arc. If you double click on a marker, then a single click sets it again, allowing to toggle it off and on again.
Cheers,
Bart
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Perfect, thank you. Thant was just what I was looking for. :)
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You beat me to it Bart!
Thanks for the positive comments Gazwas.
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no, you imply that HR format is something so arcane that you can't properly support it... but it seems it is not based on what other available (by this moment) software does... now it is totally OK to say: dear users, we need more time to work it out...
it has - because you also reverse engineer there to build your camera profiles that I bet you call better (colorwise along with your code) than other products have, don't you ? and that includes I guess OEM software, is it not ? so where is the logic then
Building camera profiles is not reverse engineering. Its profiling.
Decoding a RAW file format that is not a traditional Bayer mosaic is reverse engineering, if the manufacturer does not supply details about how the file is written.
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Hi David, could you explain this in more detail?
The colour grading tool works great but lacks one important option..... a reset button. Currently resetting effects S, M and H but it would be good if you could reset each one individually.
Sorry, I missed your question about Dynamic Locations.
Currently a process recipe has a fixed output location. But that's not always optimal. So with Dynamic Locations you could add sub folders for automatic sorting. As a very basic example, sort the four and five star images into separate folders. Or sort color tagged images into separate folders. Or variant position, capture name... and so on.
it also works in the import process as well. So, for example, auto split the images into capture date folders.
There is a webinar on it on April 15th..
https://attendee.gotowebinar.com/rt/8666020062360313602
And a blog post week after next with explanations and examples.
blog.phaseone.com
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Of course David's blog and webinar will explain the Dynamic Locations (I will sure read it), but in case you can not wait, I presented some examples in a 8.2 review: http://imagealchemist.net/what-is-new-in-capture-one-pro-8-2/
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Building camera profiles is not reverse engineering. Its profiling.
"profiling" starts with finding out CFA response, either with tools like monochromator or by shooting targets, David - that is reverse engineering (because you don't have that from a manufacturer)... then you can add a creative part to that by building a color transform that is a TM of C1 ;D
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Does this assist in matching the colour from a ColorCheckr image so that you can get correct colour for fashion, product etc.
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Does this assist in matching the colour from a ColorCheckr image so that you can get correct colour for fashion, product etc.
P1 has $6K (yes, thousands $.. no, not camera - just "software") version of C1 where they put profiles (and tone curve) designed for a reproduction work (means w/o touted C1 color rendering which makes pictures look nice - but instead just as it actually should be) ... called "Cultural Heritage edition" = http://www.phaseone.com/~/media/Phase%20One/8-Other-pages/Press-releases/press-release-COCH8.ashx
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P1 has $6K (yes, thousands $.. no, not camera - just "software") version of C1 where they put profiles (and tone curve) designed for a reproduction work (means w/o touted C1 color rendering which makes pictures look nice - but instead just as it actually should be) ... called "Cultural Heritage edition" = http://www.phaseone.com/~/media/Phase%20One/8-Other-pages/Press-releases/press-release-COCH8.ashx
Indeed.
Trust me when I say that for the target audience (libraries, museums, archives, service bureaus, high-end art repro shops and similar) 6k is a very good value. The AutoCrop tool alone will save many of our clients (http://www.dtdch.com/page/clients) several times that cost in labor savings.
If you're interested you can watch a fairly in depth webinar here: Capture One Cultural Heritage Webinar (http://www.dtdch.com/blog/capture-one-ch-webinar)
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P1 has $6K (yes, thousands $.. no, not camera - just "software") version of C1 where they put profiles (and tone curve) designed for a reproduction work (means w/o touted C1 color rendering which makes pictures look nice - but instead just as it actually should be) ... called "Cultural Heritage edition" = http://www.phaseone.com/~/media/Phase%20One/8-Other-pages/Press-releases/press-release-COCH8.ashx
Sorry, I have no idea what you said.
I am looking for a solution to shoot standard a ColorCheckr chart and adjust colour.
Basically profile the camera like Lightroom does, but without using Lightroom.
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Sorry, I have no idea what you said.
I am looking for a solution to shoot standard a ColorCheckr chart and adjust colour.
Basically profile the camera like Lightroom does, but without using Lightroom.
Hi Bob,
I think basically Phase One doesn't believe that a 24 patch color checker is enough to build a good profile, and I somewhat agree (also depends on what one calls 'good'). That's why those involved in creating good camera profiles often use a better target, a 140 color patch Digital ColorChecker SG (http://xritephoto.com/ph_product_overview.aspx?id=938&catid=28), that covers a larger gamut and many more intermediate colors (an "Array of 140 colors: 24 patches from original ColorChecker, 17 step gray scale and 14 unique skin tone colors"). Some use even more elaborate equipment and procedures. Even shooting the target is not as simple as people tend to think, and the results are therefore often disappointing, from a viewpoint of striving for perfection.
What you can do, is take an existing CaptureOne profile for your (or another) camera and tweak the color response with Capture One's color editor tool if you think it is not correct or to your liking, and save that adjusted response as a new profile.That approach actually makes a lot of sense, and is very flexible. Warning, if you base those corrections on a simple 24 patch ColorChecker, you will get strange colors elsewhere, also depending on the variations in illumination. Camera profiling is not easy.
What you can alternatively try is to create your own profile e.g. with the tools in the Agyll CMS (http://www.argyllcms.com/), but you need a spectrometer to do it, or use a GUI front end (http://www.muscallidus.com/coca/) which also has some averages to support 24 patch Color Checkers that have not been accurately calibrated/measured.
RawDigger also has functionality to save CGATS data (http://www.rawdigger.com/usermanual/sampleswindow/save) for profiling software.
Cheers,
Bart
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Hey Bob,
What Bart said! (Thanks Bart!) Especially with regards to the limited patches on the Color Checker and also what you can do with our Color Editor.
I would also ask - do you have a problem with the colour you are currently getting from Capture One? If so, we would like to know about it via support.
David
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P1 has $6K (yes, thousands $.. no, not camera - just "software") version of C1 where they put profiles (and tone curve) designed for a reproduction work (means w/o touted C1 color rendering which makes pictures look nice - but instead just as it actually should be) ... called "Cultural Heritage edition" = http://www.phaseone.com/~/media/Phase%20One/8-Other-pages/Press-releases/press-release-COCH8.ashx
I am mystified with this venomous attitude. Just because software isn't nuts and bolts, does not mean it cost money to research and develop.
Anyway, the CH edition of Capture One is a niche product which is reflected in the price. The additional profiles provided are based on specialist lighting for reproduction (for example LED) which would be of no interest to our normal customers.
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"profiling" starts with finding out CFA response, either with tools like monochromator or by shooting targets, David - that is reverse engineering (because you don't have that from a manufacturer)... then you can add a creative part to that by building a color transform that is a TM of C1 ;D
Having in-depth knowledge of CFA's would not negate the need to create a colour profile through our normal process.
Having in-depth knowledge of an undocumented file format (i.e Olympus HR) would significantly reduce the number of R&D hours required to decode it.
I assume you have an OM-D and would like to process HR files through Capture One?
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Having in-depth knowledge of CFA's would not negate the need to create a colour profile through our normal process.
no, but in your case you start with reverse engineering
Having in-depth knowledge of an undocumented file format (i.e Olympus HR) would significantly reduce the number of R&D hours required to decode it.
and having knowledge of CFA transmission curves 'd save the number of hours to find them out through other ways....
I assume you have an OM-D and would like to process HR files through Capture One?
no, but I see that some other "vendors" did not have such problems - more so they, being in many cases a literally single man operation (vs a big company), "decoded" that in a matter of days... again there is nothing wrong with saying that you need more time, but to come up with tales about "reverse engineered so sub optimal" is simply lame !
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I am mystified with this venomous attitude.
I want LAB (or better LAB and something like HSV /or HSL or HSB/ together) readouts !!! so yes, I am very venomous when I see that it requires $6K to get that
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That approach actually makes a lot of sense
not for the kind of almost reproduction work ("get correct colour for fashion, product etc") that the author of the question is apparently trying to do
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not for the kind of almost reproduction work ("get correct colour for fashion, product etc") that the author of the question is apparently trying to do
Hi,
Without knowing more about the shooting conditions, it does make a lot of sense. The stock profile isn't totally off, so one can adjust it for the colors that are off, even in postproduction, even for repurposed use later, and tuned for the viewing conditions that are requested. It can be done based on the actual colors, and not a set of interesting but maybe not so relevant colors.
And if the shooting conditions do not allow a perfect setup for the reproduction of a color reference like the ColorChecker SG, not the 24 patch version, then shooting a target for profile creation is of somewhat limited use anyway.
Given the fact that profiles will never give exact results under all viewing conditions, because the tri-chromatic camera samples different spectral ranges than our eyes do, we will have to tweak the final colors anyway ...
Cheers,
Bart
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The stock profile isn't totally off
I am sorry - which __specific__ stock profile ?
, so one can adjust it for the colors that are off, even in postproduction, even for repurposed use later, and tuned for the viewing conditions that are requested.
and what delta you expect to achieve for example trying to adjust colors in SG target (just as an example - your real object is not that target of course, it is just we can use that as a test because raws are available) starting from a stock profile ?
It can be done based on the actual colors, and not a set of interesting but maybe not so relevant colors.
so you suggest him to get spectrophotometer and measure the colors of his objects - say he has 20-30-40 colors there - you believe that he can manually tune with color editor in C1 all of them w/o changing one to screw the next one...
And if the shooting conditions do not allow a perfect setup for the reproduction of a color reference like the ColorChecker SG, not the 24 patch version, then shooting a target for profile creation is of somewhat limited use anyway.
did I suggest shooting a target ?
Given the fact that profiles will never give exact results under all viewing conditions, because the tri-chromatic camera samples different spectral ranges than our eyes do, we will have to tweak the final colors anyway ...
I 'd assume he has a controlled light if he does something close to reproduction work, no ?
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I am sorry - which __specific__ stock profile ?
Capture One comes with a 'stock' profile, sometimes several, for each camera that it supports and which isn't all that bad as a basis.
and what delta you expect to achieve for example trying to adjust colors in SG target (just as an example - your real object is not that target of course, it is just we can use that as a test because raws are available) starting from a stock profile ?
so you suggest him to get spectrophotometer and measure the colors of his objects - say he has 20-30-40 colors there - you believe that he can manually tune with color editor in C1 all of them w/o changing one to screw the next one...
I get the impression that you think that spectrally accurate profiling is the only possibility to get 'good' color. Sure it helps to start from a good starting point, but the whole process is too different from how human color perception works to be the end of the work we have to do. Need I mention metamerism and color constancy, not even to mention simultaneous colors and contrast, and illumination levels and spectra?
I 'd assume he has a controlled light if he does something close to reproduction work, no ?
One can assume that, and maybe it's true.
Cheers,
Bart
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I assume you have an OM-D and would like to process HR files through Capture One?
no...
Understood.
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It seems LUT is widely used in consistent color-grading workflow. Will C1Pro adopt LUT in the future release?
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Understood.
so we shall get back to the topic when suboptimal reverse engineered support for E-M1 multishot will appear in C1... unless / venomous mode on :D / of course that was a veiled preparation to declare that C1 will not be supporting multishot raws from dSLRs/dSLMs because first Olympus, then Ricoh/Pentax, then Sony... may be some encroaching is felt there by smb ::) ... just like the case with 645 from Ricoh/Pentax, no ?
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Capture One comes with a 'stock' profile, sometimes several, for each camera that it supports and which isn't all that bad as a basis.
are you reading topics in C1 U2U forums by any chance, it is a regular staple there ::) even for a non reproduction shots
I get the impression that you think that spectrally accurate profiling is the only possibility to get 'good' color.
did I say "good" ? no - I was referring to reproduction type of work and C1 stock profiles are tuned for a "good" (in P1's taste) color... I have no issues with P1's Sony OEM profile ("standard", introduced when P1 made some kind of a deal with Sony and Sony dropped their own raw converter support) for my camera for a "good" (to my taste) color(s), but I recently engaged in an excercise with babelcolor patchtool, colorchecker SG and C1 with a stock profile trying exactly to get its (C1's) color editor to get me to the acceptable errors across SG patches and I'd say it is PITA...
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Just small comment. Expect the Olympus High Res format to be supported in next update.
Lionel ;)
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Just small comment. Expect the Olympus High Res format to be supported in next update.
Lionel ;)
Brilliant!
That'll get interesting when we can compare it to the yet to be marketed EOS-5DS / 5DS R ...
Cheers,
Bart
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Referring to the new 3-Way Color Balance tool, nice enhancement.
Just a small wish, the need for numerical references - as in similar to those in the previous version. Would be nice to have degrees of travel along the arc for each circle or arc and a percentage for the travel from centre to edge in the main circle.
When it comes to image prep, my workflow is usually pretty frenetic. Don't always have the time to sit and make pretty moving sliders up and down and all around. At times and under pressure, would think it would be much easier to type in a value and work things from there. Just a thought.
Hope this helps.
Rogan
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That'll get interesting when we can compare it to the yet to be marketed EOS-5DS / 5DS R ...
but what prevents you from comparing it now (albeit with prerelease raws from Canon) using other converters ? unless you want specifically to use C1
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Referring to the new 3-Way Color Balance tool, nice enhancement.
Just a small wish, the need for numerical references - as in similar to those in the previous version. Would be nice to have degrees of travel along the arc for each circle or arc and a percentage for the travel from centre to edge in the main circle.
When it comes to image prep, my workflow is usually pretty frenetic. Don't always have the time to sit and make pretty moving sliders up and down and all around. At times and under pressure, would think it would be much easier to type in a value and work things from there. Just a thought.
Hope this helps.
Rogan
Why not build a library of your own presets?
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but what prevents you from comparing it now (albeit with prerelease raws from Canon) using other converters ? unless you want specifically to use C1
Yes, you've guessed it. I prefer the (in many ways) superior Raw conversion quality of Capture One, and it is my Raw converter of choice, so it fits my workflow best.
Cheers,
Bart
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Windows 8.1./64 bit
C1 8.2 64bit fully up to date.
Am I really the only user with C1 (Build 8.2.0.124)/Windows 8.1, who is experiencing disappearing RGB readouts from the top of the screen, along with a malfunctioning Colour Editor Tool? (Though I am finding that the CET fault is intermittent - even more annoying)
If you've updated to C1 8.2, and you're running Windows 8.1/64, try the following.
1. Open C1
2. Open an unedited file.
3. Hover the Select arrow over the image. You see RGB values at the top of the screen, right?
4. Now, open the Spot Removal Tool and click on anywhere in the image to make a correction.
5. Now, click on the Select arrow again and hover it over the image. Have the RGB values disappeared? They have for me.
6. Finally, open the Colour Editor Tool and use it's Pick Basic Color Correction eyedropper tool to take a sample from the image. Is the colour that appears at the bottom of the CET the same as what you selected in the image? For me it isn't, occasionally.
That's it.
I know this was a bug in beta - see my thread here> http://forum.luminous-landscape.com/index.php?topic=99162.0
So, if you're Windows 8.1/64 please let me know if this happens for you.
Thanks.
D.
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So, if you're Windows 8.1/64 please let me know if this happens for you.
Hi,
Not on Win 8.1, but on Win 7 64-bit. My RGB readouts also disappear after applying a spot removal. Even on a multiple image display (Multi view mode), only the spot removed image doesn't show the RGB readouts anymore.
http://forum.luminous-landscape.com/index.php?topic=99162.msg811217#msg811217
Cheers,
Bart
P.S. Capture One Pro, Build 8.2.0.124
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Your issue of the disappearing RGB readouts confirmed in your other thread. I haven't yet been able to reproduce the issues that you describe with the Colour Editor.
Win 7 & 8.1, 64-bit, C1 8.2.0.124
Cheers,
Malcolm
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Your issue of the disappearing RGB readouts confirmed in your other thread. I haven't yet been able to reproduce the issues that you describe with the Colour Editor.
Win 7 & 8.1, 64-bit, C1 8.2.0.124
Cheers,
Malcolm
Malcolm,
Try this........
1. Make 20+ spot selections (set to Dust) on an image.
2. Now, open the Color Editor and, using its eyedropper tool, make a selection.
Is the color in the Color Editor panel the same as what you've selected in the image? I'm selecting from a Gretag CC and, for example, the blue patch appears as grey, the white patch as grey. All of them are incorrect.
If I select only one or two spot selections, it has no effect on the Color Editor - only when I make a lot.
Right now I'm having to use Adobe Camera RAW and am not a happy bunny.
Thanks for your feedback.
D.
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Hi Dinarius,
OK, I tried that, exactly as you suggested but with negative results.
I made 25 'dust' selections with a radius of 58, opened the colour editor, and every colour I selected gave the correct preview in both the basic and the advanced editor. I then added a further 23 'spot' selections, for a total of 48, and the colour editor preview still worked correctly every time. Also tried with a larger radius of 81, with the same result. (The RGB readout in the toolbar also vanished each time as previously).
I've only tried this on my Win 8.1 laptop so far but will repeat on my Win 7 machine tomorrow and post the result.
Cheers,
Malcolm
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Malcolm,
Thanks for that. Just happening to my setup then, it seems.
One last thing..........
Highlight some of your Dust selections and click the minus key (I'm assuming this is the key next to the zero key) - do they disappear? Mine don't.
Thanks.
D.
Seriously wishing I hadn't upgraded to 8.2. >:(
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Dinarius,
As expected, identical (correct) behaviour on my Win 7 machine, i.e. the colour editor preview shows the selected colour even with 50-odd dust/spot selections active.
If you mean the minus key(s) on the keyboard, no, that won't work to delete your dust selections; those keys set the image colour tag to red (the plus key(s) on the keyboard set it to green).
To delete the dust selections you need to click on the minus symbol to the right of the <> previous and next spot selectors in the Spot Removal tool; this comes up with a 'Delete selected spot' tooltip if you hover over it, which should probably less ambiguously read 'Delete selected spot selection'. You could also check the keyboard shortcuts to see if it's possible to remap an alternative key combination to this function if that would be more convenient (it depends if that function is exposed to the shortcut editor).
It does appear you have a particular issue with your own setup. You could try a full uninstall and clean reinstall of C1, which sometimes sorts out these odd glitches. There's a procedure listed somewhere on P1's site for complete uninstallation, though unfortunately I don't have the URL to hand. You shouldn't lose your activation by doing that, though it's easily reactivated via your user account if necessary, without losing a license.
Hope that's of some further help.
Regards,
Malcolm
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Malcolm,
Thanks. Of course I knew about that minus sign, but in my current state of paranoia, I forgot! :)
Will do a complete uninstall/reinstall over the weekend - though I suspect this is a genuine bug and not just me.
If anyone has a link to the instructions for reinstall, please post.
Thanks.
D
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How to uninstall C1 v 4, 5, 6, 7 & 8 from Windows:
http://www.phaseone.com/en/search/article.aspx?articleid=1134&LanguageID=1
Last updated 5 Jan 2015
Malcolm
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Malcolm,
Thanks for the link.
I uninstalled C1. Stripped out everything.
As well as following the instructions on the link - which leave a lot to be desired when it comes to Windows 8 - I even did searches of the entire computer for anything that had Capture One or Phaseone in the name.
I then ran CC Cleaner (great little App!) to clean the Registry of any leftovers.
Finally, with my computer stripped bare of anything C1/Phaseone, I reinstalled.
Same story - a single Spot Removal correction and the RGB readout disappears. Remove the spot correction using the minus key, and the RGB readings reappear.
Looks very much like a bug to me.
Not very impressed with the lack of Phaseone acknowledgement/feedback on the issue on this forum. ???
Back to Adobe Camera RAW.
Thanks for your help.
D.
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Dinarius,
OK, unfortunate but it was worth a try. I think the concensus here is that the disappearing RGB readout is definitely a bug, so I wasn't expecting that to change, but did the clean reinstallation improve the secondary issue of the Colour Editor preview in any way?
In fairness to Phase One, some of their people are members of this forum but I think I am right in saying that any advice they may offer here is on an unofficial basis.
Have you raised a support ticket on Phase One's site (apologies if I've missed that in your earlier posts)? In most cases I've found their direct support to be very helpful and thorough; a very few instances have been less satisfactory, but it probably depends on the engineer who picks up the ticket and on whether they can easily replicate the problem. On the whole though, I rate Phase One as one of the better customer experiences in software support.
You could also post on Phase One's user forum at http://www.phaseone.com/en/SupportMain.aspx, if you haven't already done so, to see if anyone else has the same problem(s); though, again, any Phase One support on that forum is unofficial and they will advise you to raise an official support ticket as above.
I'll raise a ticket myself on the RGB readout issue; if anyone else who has found the problem might care to do the same, it will help push it up the support priority list. I believe Phase One earlier stated that releases will be more frequent following the launch of v8, so hopefully that may be resolved in the next (8.3) release.
Good luck meanwhile.
Malcolm
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Not very impressed with the lack of Phaseone acknowledgement/feedback on the issue on this forum. ???
D,
Phase One has a large support team, in addition to a network of value added partners.
This forum is not set up for the type of tracking/reporting required for proper technical support of a large user base.
If you have a bug to report you should do so to your Phase One Partner (if that is where you purchased C1), or to support.phaseone.com where a proper record is made and every single message is logged and responded to. You'll get a reply to your support case within 24 hours, often much faster.
David and I both spend considerable time, when available, on this forum, and try to point people in the right direction on technical issues. Both of us are C1 experts, but neither of us are members of the software support team - that's a full time job (which P1 employees a large team of) who spend all day, every day, testing various versions and combinations of software, researching and replying to support cases, and keeping in close communication with the software dev team on the list of known and suspected bugs. They are in a much, much better position to help confirm bugs (and direct fixes to the software dev team) or provide known workarounds or fixes. As one small, but obvious, example - we are Mac only and don't even have a PC in our office so I can't easily verify a bug that only manifests in Windows; whereas the support team has a large room full of various Windows machines of different configurations and a large closet full of various components in case an issue relates to a specific graphics card, processor, or something like that.
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Malcolm, Doug,
Thanks for the replies.
The Color Editor issue doesn't seem to be re-occurring after the re-install, only the disappearing RGB readouts.
I have already raised a formal ticket with Phaseone support. I received a reply asking for a "recording". In truth, I didn't even know what that was. I since discovered that I would have to install a piece of software and record the actions of the fault.
a. I hate installing anything unnecessary on any of my computers.
b. It would probably cost me.
c. The fault is about as straightforward as could be in terms of its repeatability (it may be incredibly complicated "under the hood", so to speak, but that's their problem) - you can either see the RGB readouts disappearing after using the Spot Removal tool, or you can't, period.
After I wrote back and said I couldn't provide a recording, I heard nothing more from them. That's a four days ago, I think.
Let me be clear, this is the best processing software I have ever used - when it works.
I live in hope.
Thanks again.
D.
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Regarding the RGB readouts, I have submitted a case to Phase One this evening.
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Regarding the RGB readouts, I have submitted a case to Phase One this evening.
I've also submitted a support case to PhaseOne.
I've also added a small video (attached here as well) to illustrate the issue.
Cheers,
Bart
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Regarding the RGB readout issue. Phase One has responded to my case today. The problem known and will be fixed on the next release.
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Jack,
Many thanks for that.
Adobe Camera RAW for a while then. :(
D.
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Regarding the RGB readout issue. Phase One has responded to my case today. The problem known and will be fixed on the next release.
Same with me. This afternoon the reaction was:
This is a known issue and we are currently seeking a fix for this bug in the next iteration of Capture One 8.
Cheers,
Bart
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Try this.......
Make a selection of edits to an image - doesn't matter what.
Now, make a selection of Spot Removal edits - make a few Dust and Spot selections.
Now, (top right of screen) Copy Adjustments from Primary Variant, or right-click on thumbnail and choose Copy Adjustments.
Apply the adjustments to another image.
Do all the Dust/Spot selections copy across? They don't for me - only Dust, not Spot.
If I try to Copy/Apply locally via the Spot Removal tool, I note that Spot is not selected.
Is that something I should have selected in Preferences or some such?
Also, even if I tick Spot in the Spot Removal Tool and now Copy/Apply, it still doesn't copy properly to another image.
I fully accept this could be me! :)
Thanks.
D.
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Try this.......
Make a selection of edits to an image - doesn't matter what.
Now, make a selection of Spot Removal edits - make a few Dust and Spot selections.
Now, (top right of screen) Copy Adjustments from Primary Variant, or right-click on thumbnail and choose Copy Adjustments.
Apply the adjustments to another image.
Do all the Dust/Spot selections copy across? They don't for me - only Dust, not Spot.
If I try to Copy/Apply locally via the Spot Removal tool, I note that Spot is not selected.
Is that something I should have selected in Preferences or some such?
Also, even if I tick Spot in the Spot Removal Tool and now Copy/Apply, it still doesn't copy properly to another image.
I fully accept this could be me! :)
Thanks.
D.
Hi,
Since there is an (by now acknowledged) issue (on Windows) with Spot removal, I do not think it too useful to spend time and investigate anything further related to that bugged feature. It may help Phase One though, to report it to them through the appropriate channels and raise a support case. That will allow them to combine it with their Spot bug resolution testing procedure, or maybe it is something else they need to address. If they don't know it, they won't fix it.
Cheers,
Bart
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Hi,
Since there is an (by now acknowledged) issue (on Windows) with Spot removal, I do not think it too useful to spend time and investigate anything further related to that bugged feature. It may help Phase One though, to report it to them through the appropriate channels and raise a support case. That will allow them to combine it with their Spot bug resolution testing procedure, or maybe it is something else they need to address. If they don't know it, they won't fix it.
Cheers,
Bart
Hi,
If it's a different bug, in that it won't be fixed by addressing the existing problem (disappearing RGB readouts), then it has to be reported - assuming it is a bug, as I wrote above, it could well be me.
So, if it is an additional flaw in the Spot Removal Tool, then yes it should be reported.
When I reported the RGB issue to PhaseOne, they asked for a recording, which I said I wasn't in a position to provide. I haven't heard from them since, so I think I'll hold off opening another case.
Hopefully, fixing the RGB issue will also fix this Copy/Apply issue if, indeed, it is an issue.
D.
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It seems to work OK here.
After copying the adjustments from the primary variant, you need to open the adjustments clipboard and ensure both the Dust and Spot checkboxes (in the Details subsection) are ticked before applying the adjustments; the Spot checkbox is not ticked by default, unless you have previously saved the required adjustments as a user style. Both dust and spot selections should then copy across as expected.
Copying the selections via the 'copy selections to adjustment clipboard' double-headed arrow in the Spot Removal tool also works; if you do a plain left click rather than the alt-click or shift-click shortcuts, you get a dialog box which enables you to check or uncheck both dust and spot adjustments before applying the selections to the new image.
If that doesn't work for you, it may be one of those intermittent bugs which are not reliably repeatable, in which case you need to raise a further ticket with Phase One so that they're fully aware of the issue.
Cheers,
Malcolm
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Cheers Malcolm,
You're right. ;)
Like I said above, it might be me!
I had in fact saved a User Preset in Adjustments with Spot removal ticked. But, after I reinstalled last week to see if the RGB readout issue would go away, I forgot to recreate that User Preset.
Sorted now.
Thanks.
D.
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Sorted now.
Good that it was. I do prefer to tackle dust issues on multiple images with an LCC correction though, because you can always miss a spot in one image and copy that uncorrected position to other files where they can now be noticed because the background makes them easier to 'spot' (pun intended).
Of course an even better method is to try and use a clean sensor, but that may not always be possible. That's why I try to shoot an LCC if things get important enough and a lot of shots are involved. One can (usually) even do it after the shoot (when things are less hectic), when the dust is sticky and doesn't move around on the sensor between shots.
Cheers,
Bart