Luminous Landscape Forum

Raw & Post Processing, Printing => Capture One Q&A => Topic started by: Harald L on October 17, 2014, 07:42:07 am

Title: Yosemite not recommended by PhaseOne
Post by: Harald L on October 17, 2014, 07:42:07 am
As we know Capture One 8.x doesn't support OS-X 10.8 (Mountain Lion) so you have to upgrade to 10.9 (Mavericks).  So if you're playing with the idea to upgrade to the new OS-X Release 10.10 (Yosemite) then read the release-note carefully:

"It is not recommended using Capture One with Mac OS X 10.10 Yosemite."

Harald

PS: This is just an information but not a critique because I know from my own experience that you are good advised to test new systems from Apple (and others) very carefully before releasing your software on it.
Title: Re: Yosemite not recommended by PhaseOne
Post by: StuartOnline on October 17, 2014, 09:34:39 am
I did contact Capture One this morning about this issue.
Here is the reply I received.


Stuart,

No. Or at least we cannot recommend or suggest that you use Yosemite.
Yosemite is new, as of yesterday, and it would be wise to wait until there is at least one service update for the OS as well as a version of Capture One released that specifically states it supports Yosemite.

Kind Regards,
Phase One Support
Title: Re: Yosemite not recommended by PhaseOne
Post by: Doug Peterson on October 17, 2014, 11:01:51 am
"it would be wise to wait until there is at least one service update for the OS as well as a version of Capture One released that specifically states it supports Yosemite."

Good advice for ANY software.
Title: Re: Yosemite not recommended by PhaseOne
Post by: ario on October 17, 2014, 12:54:43 pm
Good advise, but I am using CO8 and Yosemite since the launch of CO8 and everything so far is fine.
Title: Re: Yosemite not recommended by PhaseOne
Post by: StuartOnline on October 17, 2014, 01:08:37 pm
Good advise, but I am using CO8 and Yosemite since the launch of CO8 and everything so far is fine.


Ario,

That's interesting. So I assume you where using beta version? Have you upgraded to the final version?
I just do not care to get stuck where nothing works.

Stu
Title: Re: Yosemite not recommended by PhaseOne
Post by: Craig Lamson on October 17, 2014, 05:04:30 pm
Ario,

That's interesting. So I assume you where using beta version? Have you upgraded to the final version?
I just do not care to get stuck where nothing works.

Stu

I ran it all day on a tethered location shoot, 10.10, rMBP, c1v8.01, capture pilot.  Flawless. 

Title: Re: Yosemite not recommended by PhaseOne
Post by: howardm on October 17, 2014, 06:17:38 pm
So PO is saying they can't pony up the $99 or so to get developer status so that they could have had access to the multitude of DP and GM RC versions of 10.10 ?
Title: I'm relieved
Post by: Jim Kasson on October 17, 2014, 06:40:56 pm
Well, I feel better. When I looked at the title of this thread, I though P1 was giving out travel advisories. ;)

Jim
Title: Re: Yosemite not recommended by PhaseOne
Post by: Doug Peterson on October 17, 2014, 07:10:22 pm
So PO is saying they can't pony up the $99 or so to get developer status so that they could have had access to the multitude of DP and GM RC versions of 10.10 ?

LOL.

Phase One of course has developer status with both Microsoft and Apple, and test on early beta OSs, late beta OSs, GM OSs, and final release OSs. They often make bug reports to each during the beta process on developer hooks which aren't working as-advertised.

But Apple has a long history of making changes between the Gold Master they give developers and the download provided to the public. In the case of Capture One, since it relies heavily on leveraging powerful (but sometimes finicky) hooks like OpenCL even small changes can be highly problematic. Moreover they use SDKs provided by Canon, Nikon, and Sony, so if any of those SDKs show a problem in a new OS it will be blamed on Phase One.

All signs are that C1 runs beautifully under 10.10. But it's good advice from Phase One to wait at least one OS update and at least one C1 update before committing to such an update for professional, mission critical workflows.

If you would like to be a guinea pig, please feel free. If you do, please report (via a support case at phaseone.com) any problems you have.

C1 is professional software, and it's assumed that professionals do not update to new OS's the same day they are released (or in the first few weeks) they are available, at least on any production machines.
Title: Re: Yosemite not recommended by PhaseOne
Post by: kers on October 17, 2014, 08:00:43 pm
I agree, it took Mavericks until 10.9.4 to mature...
and 10.10 seems to be loaded with new stuff making the system even more complex.
Title: Re: Yosemite not recommended by PhaseOne
Post by: ario on October 17, 2014, 09:44:25 pm
Ario,

That's interesting. So I assume you where using beta version? Have you upgraded to the final version?
I just do not care to get stuck where nothing works.

Stu
Yes now I have upgraded to the final official version (one machine only, the other is still on Mavericks).
Title: Re: Yosemite not recommended by PhaseOne
Post by: Jimmy D Uptain on October 17, 2014, 10:05:55 pm
Things are working just fine with me too.
FWIW I am running:
Mac Pro (Mid 2012)
3.33 GHz 6-Core Intel Xeon
24 GB 1333 MHz DDR3 ECC
AMD Radeon HD 7950 3072 MB

Title: Re: Yosemite not recommended by PhaseOne
Post by: Frank Doorhof on October 18, 2014, 02:47:32 am
Usable here.
Menus sometimes not working, previews sometimes not building and heavy pixelation when previewing a recipe.

I did upgrade to Yosemite on my machine because it fixed a very irritating mail problem for me and the problems with c1 are workable for a few weeks. But it's far from working flawless.
Title: Re: Yosemite not recommended by PhaseOne
Post by: meartur on October 18, 2014, 03:38:44 am
I'm running C1 on the latest Mac Pro and I'm experiencing weird things when using OpenCL. The exported files have some strange and obvious artefacts. I regret upgrading too soon. I had to disable OpenCL for now which unfortunately makes things much slower.

Title: Re: Yosemite not recommended by PhaseOne
Post by: Craig Lamson on October 18, 2014, 09:42:34 am
Usable here.
Menus sometimes not working, previews sometimes not building and heavy pixelation when previewing a recipe.

I did upgrade to Yosemite on my machine because it fixed a very irritating mail problem for me and the problems with c1 are workable for a few weeks. But it's far from working flawless.

I left my workstation and one location laptop on 10.9.5. I'm in the peak of my busy season so those machines are locked down as is.  Sorry you are having problems.  I'm going to process today using the rMBP with Yosemite to see how it goes.  But i processed a number of files yesterday while shooting with no problems.
Title: Re: Yosemite not recommended by PhaseOne
Post by: Craig Lamson on October 18, 2014, 09:43:29 am
I'm running C1 on the latest Mac Pro and I'm experiencing weird things when using OpenCL. The exported files have some strange and obvious artefacts. I regret upgrading too soon. I had to disable OpenCL for now which unfortunately makes things much slower.



Can you revert via a clone?
Title: Re: Yosemite not recommended by PhaseOne
Post by: Frank Doorhof on October 18, 2014, 12:54:39 pm
The weird thing is that today expect for the pixelation when building the preview and when previewing a style everything works fine again.
Maybe tomorrow everything is ok :D

Anyway it's usable enough for me.
So I'm upgrading at the moment, the fix from mail is incredibly important for me, have been working with outlook for a few months and I can't wait to get back to Apple Mail to be honest. Outlook has more options but somehow I like Apple mail more and I have less problems with Apple Mail, outlook has a lot of problems with my contacts/calender and sending large files.
Title: Re: Yosemite not recommended by PhaseOne
Post by: meartur on October 18, 2014, 01:23:14 pm
Can you revert via a clone?

To the earlier OS X version? I would prefer to work on Yosemite.
Title: Re: Yosemite not recommended by PhaseOne
Post by: Richard Marcellus on October 20, 2014, 07:10:58 pm
I upgraded my MacBook Pro to Yosemite and everything is working fine with C1Pro 8 so far.

Richard
Title: Re: Yosemite not recommended by PhaseOne
Post by: meartur on October 21, 2014, 05:00:30 am
I upgraded my MacBook Pro to Yosemite and everything is working fine with C1Pro 8 so far.

Richard

Are you using OpenCL?

Title: Re: Yosemite not recommended by PhaseOne
Post by: Richard Marcellus on October 21, 2014, 07:12:09 pm
Are you using OpenCL?



No I am not using OpenCL. I just tried it though and I immediately noticed that the responsiveness of edits is slower. This delay was very dramatic when I brushed in a localized edit and was moving the exposure slider. I also lose my highlight and shadow warnings when I am doing an edit (i.e. they don't update in real time). They only reappear after a short delay when I release the slider. Switching OpenCL off again fixes these issues on my machine (mid2012 15" retina).

Richard



Title: Re: Yosemite not recommended by PhaseOne
Post by: Wayne Fox on October 22, 2014, 12:28:45 am
I’ve been using C18 on Yosemite on my laptop for a few days with no issues.  However I just checked and openCL is disabled.

Speed seems decent, but I’ll enable it and see what happens.  

I’m not sure why we need to wait until 10.10.1 to use C1, it either works or it doesn’t.  Seems things are pretty stable already with yosemtie, and considering it’s been under public beta for months it seems it could be a more solid release than previous ones.  Also think much of the under the hood changes getting ready for yosemite were actually part of mavericks.
Title: Re: Yosemite not recommended by PhaseOne
Post by: Kevin Raber on October 22, 2014, 06:18:50 am
I have been using C1 all week with Catalogs and sessions with no issues.  I am happy to report that by Sunday I'll be able to report how it works on the new 5K iMac.  Mine delivers tomorrow.

Kevin
Title: Re: Yosemite not recommended by PhaseOne
Post by: StuartOnline on October 22, 2014, 08:01:43 am
I have been using C18 all week with Catalogs and seasons with no issues.  I am happy to report that by Sunday I'll be able to report how it works on the new 5K iMac.  Mine delivers tomorrow.

Kevin

Kevin,

Have used C18 on a Macbook Pro 15" Retina (2012) with Yosemite and have not had any real issues.

I am looking at getting the new iMac 5K and will be interesting on how well C18 runs.
Also just wondering if you went with the Fusion Drive or Flash?

Is it worth upgrading to Flash?

Stu
Title: Re: Yosemite not recommended by PhaseOne
Post by: Isleofgough on October 25, 2014, 11:57:30 am
There is definitely a problem with Capture one pro v 8 and Yosemite on a Macbook pro. Everything is fine until one exports an image to Photoshop. It ends up very grainy with a lot of color noise. This occurs independent of the output format (psd, tiff, jpg) with no upscaling and occurs even if openGL is turned off for processing. This is a showstopper.
Title: Re: Yosemite not recommended by PhaseOne
Post by: allegretto on October 25, 2014, 02:27:55 pm
There is definitely a problem with Capture one pro v 8 and Yosemite on a Macbook pro. Everything is fine until one exports an image to Photoshop. It ends up very grainy with a lot of color noise. This occurs independent of the output format (psd, tiff, jpg) with no upscaling and occurs even if openGL is turned off for processing. This is a showstopper.

Well you made me very nervous so I thought I'd give it a go, 7.2.3 vs 8

MBP/R 13" (early 2013 build)
3.0 i7
8G RAM
Open CL to Auto in both

First... much faster than 7.X... I mean 4-5X faster in processing mode

Second;

If I output a DNG to LR everything has a very strong green cast in both
If I output in Tiff to LR files perfect. No grain, no cast, no apparent loss of detail

tried it twice to be sure... same outcome both times

won't argue what you see, but not here... same when I open in Preview too
Title: Re: Yosemite not recommended by PhaseOne
Post by: Frank Doorhof on October 26, 2014, 02:44:39 am
Disable the acceleration and the grain should be gone. It's much slower but at least it's workable till there is a fix.
Title: Re: Yosemite not recommended by PhaseOne
Post by: Isleofgough on October 26, 2014, 04:05:43 pm
Thank you. Disabling acceleration for display and processing worked great.
Title: Re: Yosemite not recommended by PhaseOne
Post by: ssarchi on November 06, 2014, 07:03:32 pm
 How does one enable/disable open CL and how does one turn on and off "Acceleration"?

thanks
Title: Re: Yosemite not recommended by PhaseOne
Post by: Richard Marcellus on November 06, 2014, 07:57:42 pm

Capture One Menu > Preferences > General > Hardware Acceleration (Use Open CL for) > Never (both)

Richard
 

How does one enable/disable open CL and how does one turn on and off "Acceleration"?

thanks
Title: Re: Yosemite not recommended by PhaseOne
Post by: ssarchi on November 07, 2014, 08:36:09 am
... thanks

and what about Acceleration?
Title: Re: Yosemite not recommended by PhaseOne
Post by: lkuhlmann on November 08, 2014, 06:10:27 am
First of all an update to Capture One, fixing the Yosemite issues is close.

Secondly, look here for an impressive performance test of the iMac (faster than the Mac Pro 2013!) http://macperformanceguide.com/iMac5K_2014-CaptureOnePro-raw-to-JPEG.html

I have tested the 5k iMac, including OpenCL on, and it flies...

-Lionel
 
Title: Re: Yosemite not recommended by PhaseOne
Post by: Wayne Fox on November 10, 2014, 02:20:43 pm
Secondly, look here for an impressive performance test of the iMac (faster than the Mac Pro 2013!) http://macperformanceguide.com/iMac5K_2014-CaptureOnePro-raw-to-JPEG.html

I have tested the 5k iMac, including OpenCL on, and it flies...

-Lionel
 
Let’s not be too misleading here, you link the one of the few tests where the iMac won. And while digiloyd does a nice job of showing the iMac performing very well, and I agree with him that apple and developers for the most part  have not leveraged the dual GPU’s (except FCP?) and apple should offer a single GPU version, for the most part his tests show the MacPro winning, with some like his Photoshop huge suite (http://macperformanceguide.com/iMac5K_2014-photoshop-benchmarks.html) shows the MacPro far better, and even the test you show, if you look at the previous test  (http://macperformanceguide.com/iMac5K_2014-ACR-raw-to-JPEG.html)it shows the same test as you linked except using PS instead of C1 with substantially different results.

As suggested by the thread title, C1 is still not optimized for for Yosemite, perhaps that’s part of the issue with the particular test linked.
Title: Re: Yosemite not recommended by PhaseOne
Post by: allegretto on November 13, 2014, 12:14:11 am


As suggested by the thread title, C1 is still not optimized for for Yosemite, perhaps that’s part of the issue with the particular test linked.

That may be true. however I now have the souped up last gen iMac and my 13" retina Air and C1 8.0 runs fast and without the frustrating blow-ups I had with C1 7.x

I had quit on C1 and was back in the LR fold, but the 8.0 version is like night and day on my machines. Time will tell if it's as robust as LR. Occasionally I had LR crash, but pretty rare. So far, so good with 8.0 though...

Time for import, preview development and even export to Media Pro are far faster with the same hardware. If I had 200 images to import I might as well of gone out to dinner with 7.x and the fans were on overdrive. Now much less drama. Not sure that they did since I'm not a "computer guy" by nature, but it sure does work...!
Title: Re: Yosemite not recommended by PhaseOne
Post by: allegretto on November 14, 2014, 08:14:52 am
OK

One 13" MB Air running Yosemite/C1-8.0/LR 5.6   3Ghz Intel core i7  8G RAM

This is a huge crop that approximates 4-500% Shot as part of a series. EXIF: A7s...Leica 50mm Summicron...f2.0...1/60sec... WB @ 3750...0 tint. The small differences in tint is because on the C1 import A7s "generic" was checked. Not sure how to turn that back now... don't think I can...

Used screen grab to avoid any clues... at least I think so... one is C8.0, the other is LR 5.6

you tell me... remember this is "nose-bleed" level crop

PS, just got a ticket back from C1 Support that told me the problem seemed to with AMD cards... not Intel..
Title: Re: Yosemite not recommended by PhaseOne
Post by: Manoli on November 14, 2014, 09:04:47 am
One 13" MB Air running Yosemite/C1-8.0/LR 5.6   3Ghz Intel core i7  8G RAM
[..]
PS, just got a ticket back from C1 Support that told me the problem seemed to with AMD cards... not Intel..


Following on from your previous post/thread ..

the file you uploaded is - at my end, called 'untitled.pages' - clicking on it opens a 4" preview in Preview only - un-archiving it, I get a melee of folders 'data-index-metadata and the previews'.  Suggest it's simpler to upload the png files themselves and they'll display directly under the post.

You're losing me, we've got the same 13" MB Air - i7-(1.7ghz) 8gb RAM 512SSD etc .. where does AMD come in to play, mine says Intel Graphics HD 5000 ?

Edit:
That may be true. however I now have the souped up last gen iMac and my 13" retina Air and C1 8.0 runs fast and without the frustrating blow-ups I had with C1 7.x

13" MB Pro or MB Air - which one is it ?, AFAIK there is no retina on the Airs.
Title: Re: Yosemite not recommended by PhaseOne
Post by: Doug Peterson on November 19, 2014, 09:18:17 am
https://digitaltransitions.com/blog/dt-blog/capture-one-8-0-2
Title: Re: Yosemite not recommended by PhaseOne
Post by: gdh on November 25, 2014, 11:10:12 pm
Is there a readily available step by step for the recommended "clean install?"  I'm always worried I'll mess up my files
Title: Re: Yosemite not recommended by PhaseOne
Post by: ario on November 26, 2014, 01:18:56 am
Is there a readily available step by step for the recommended "clean install?"  I'm always worried I'll mess up my files
This one:
http://www.phaseone.com/Search/Article.aspx?articleid=1167&languageid=1
Title: Re: Yosemite not recommended by PhaseOne
Post by: gdh on November 28, 2014, 12:27:10 pm
Thank you
Title: Re: Yosemite not recommended by PhaseOne
Post by: The View on November 30, 2014, 09:35:00 pm
Do you really have to delete C1 Pro 7 before installing C1 8?

Should you do a "clean install"?
Title: Re: Yosemite not recommended by PhaseOne
Post by: dlqdprn on January 01, 2015, 11:15:30 pm
As of a few days ago. (1/1/15) There is an update from 8.0 AND Yosemite 10.10.1. So far, the problem I experienced with the prior version was inability to generate images without errors is resolved and everything I have tried to do so far works. Proceed, but with caution.
Title: Re: Yosemite not recommended by PhaseOne
Post by: gdh on January 18, 2015, 02:32:12 pm
I'm using version 8.1.0.145  with Mac Pro and Yosemite 10.9.5 and it works flawlessly.  It didn't at first, but then I did a clean install and all of the little annoyances went away. I'm a convert.