Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: NigelC on January 14, 2013, 06:35:57 am

Title: Can't open Lightroom
Post by: NigelC on January 14, 2013, 06:35:57 am

When I try to open LR4, or LR3, I get a message "msvrc100.dll is missing - try re-installing the programme" I have done that - it doesn't work. I've also downloaded the repair .net framework from microsoft and other prompted downloads, rebooted, re-installed LR4 again (when it went through a repair missing files/elements cycle) and still comes up with same prompt. Seems like something has corrupted my system

Any ideas?

PS - was working OK a few days ago

Title: Re: Can't open Lightroom
Post by: john beardsworth on January 14, 2013, 06:42:09 am

Tried doing a System Restore back to the last date you were OK?

Title: Re: Can't open Lightroom
Post by: Simon Garrett on January 14, 2013, 07:08:10 am

Sorry I can't give a specific answer, but I've read of this error before, so try searching (or asking on) http://forums.adobe.com/community/lightroom (http://forums.adobe.com/community/lightroom) or try Google: I got 6520 hits when I searched "Lightroom error msvrc100.dll is missing". 

Title: Re: Can't open Lightroom
Post by: kaelaria on January 14, 2013, 08:28:19 am

That's simply a core file shared by many apps, in LR's case the SQL engine.  You might simply have a hard drive that's corrupted, do a full scan.

Title: Re: Can't open Lightroom
Post by: joshepperson on January 14, 2013, 09:19:23 am

Yes it is a shared Windows file, I would run a Registry Cleaner/Checker to optimize and replace any missing files. If you still cannot get the program to launch you may have a deeper seated problem. Does this happen with any other applications or just Lightroom?

Title: Re: Can't open Lightroom
Post by: NigelC on January 14, 2013, 03:17:10 pm

Quote from: joshepperson on January 14, 2013, 09:19:23 am

Yes it is a shared Windows file, I would run a Registry Cleaner/Checker to optimize and replace any missing files. If you still cannot get the program to launch you may have a deeper seated problem. Does this happen with any other applications or just Lightroom?

Just Lightroom it seems

Title: Re: Can't open Lightroom
Post by: joshepperson on January 14, 2013, 03:28:20 pm

Have you tried re-installing and running a new C++ package?

http://www.microsoft.com/en-us/download/details.aspx?id=14632

Title: Re: Can't open Lightroom
Post by: john beardsworth on January 14, 2013, 04:57:11 pm

Quote from: NigelC on January 14, 2013, 03:17:10 pm

Just Lightroom it seems

Have you tried a System Restore back to the day you were last OK?

Title: Re: Can't open Lightroom
Post by: Bryan Conner on January 15, 2013, 02:41:38 am

I had this same problem a week or so ago.    http://helpx.adobe.com/lightroom/kb/error-unable-start-correctly-0xc00007b.html  may solve your problem.  Solution 1 solved my problem.

Title: Re: Can't open Lightroom
Post by: NigelC on January 15, 2013, 04:50:02 am

Josh - yes tried that no joy

John - about to try that when I've made sure all picture files backed up tp DVD - however, I haven't been very diligent about creating restore points so not that hopeful

Title: Re: Can't open Lightroom
Post by: NigelC on January 15, 2013, 04:56:31 am

Bryan - tried Solution 1 - doesn't work for me

Title: Re: Can't open Lightroom
Post by: john beardsworth on January 15, 2013, 07:19:53 am

Aren't restore points created automatically?

Title: Re: Can't open Lightroom
Post by: kaelaria on January 15, 2013, 07:36:26 am

System restore has nothing to do with it, it's only about drivers.

You need to scan for a bad HDD.