Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: pulley on November 25, 2010, 09:06:34 am

Title: hp utility problem
Post by: pulley on November 25, 2010, 09:06:34 am

I have a Z2100 that I used on my old XP computer. Just switched to new computer with windows 7. Downloaded HP Utility, but it won't recognize the printer. It shows in my printer device file that there is a Z2100? Any suggestions?

Thanks

Wes

Title: Re: hp utility problem
Post by: sm906 on November 25, 2010, 01:33:56 pm

Wes,

don't worry about that. Alternatively put in the IP address of the Z2100, provided it is already known to your OS (is it?), then HP Utility finds the printer right away.

Thomas

Title: Re: hp utility problem
Post by: pulley on November 25, 2010, 05:01:05 pm

Sorry for my ignorance... where do I find the ip address? Thanks for the reply Thomas.

Wes

Title: Re: hp utility problem
Post by: pulley on November 25, 2010, 06:05:10 pm

Problem solved! Apparently, I downloaded the wrong driver... windows found it for me!