Luminous Landscape Forum
Equipment & Techniques => Computers & Peripherals => Topic started by: walter.sk on June 18, 2010, 02:56:57 pm
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I'm stymied, and hope there is a simple solution here. I've been running Windows7 64bit on a Dell XPS 730 with 8Gb RAM and a quad core Intel processor with no problems. About a week ago I noticed that the optical drive, which has been fine for 3 years, opened when I turned the computer on and Windows came up. I tried closing it but it reopened by itself. I tried my Roxio Creator software and told it to close the drive, which it did.
When I shut down the computer, the drive opened just before the computer shut off. I manually closed the drive, but on boot up the drive opened again. Looking more closely I found that when the drive was closed, Windows thought it was open. When it opened, I found that the little light that reads the CD's was on and trying to read, even though the drawer was wide open.
I can trick the drive into playing a CD but the computer continues after that to think the drive is closed when it is actualy open. Has anybody experienced this? How do I get out of this cycle?
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I'm stymied, and hope there is a simple solution here. I've been running Windows7 64bit on a Dell XPS 730 with 8Gb RAM and a quad core Intel processor with no problems. About a week ago I noticed that the optical drive, which has been fine for 3 years, opened when I turned the computer on and Windows came up. I tried closing it but it reopened by itself. I tried my Roxio Creator software and told it to close the drive, which it did.
When I shut down the computer, the drive opened just before the computer shut off. I manually closed the drive, but on boot up the drive opened again. Looking more closely I found that when the drive was closed, Windows thought it was open. When it opened, I found that the little light that reads the CD's was on and trying to read, even though the drawer was wide open.
I can trick the drive into playing a CD but the computer continues after that to think the drive is closed when it is actualy open. Has anybody experienced this? How do I get out of this cycle?
Walter,
My experience may not have anything to do with your problem but my CD/DVD drives (I have 2 units) simply disappeared from my system (Windows 7 x64) after I installed an update to iTunes (cannot recall the version number - 9.1.2 maybe). I did some research and the Apple site had a workaround to the problem. I recovered Windows to a state prior to the iTunes upgrade and the system returned to normal behavior. I have since upgraded iTunes to version 9.2.0.61 without a problem.
Hope this helps.
Persio.
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Walter,
My experience may not have anything to do with your problem but my CD/DVD drives (I have 2 units) simply disappeared from my system (Windows 7 x64) after I installed an update to iTunes (cannot recall the version number - 9.1.2 maybe). I did some research and the Apple site had a workaround to the problem. I recovered Windows to a state prior to the iTunes upgrade and the system returned to normal behavior. I have since upgraded iTunes to version 9.2.0.61 without a problem.
Hope this helps.
Persio.
Well, my problem is solved. Dell replaced the drive with another, and said that the gears in the drive got off-track.
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The OEM drives used by Dell generally are not very good, neither for reading nor writing.
Ideally, you should think about replacing it yourself with a Pioneer burner, currently $25 at Amazon.
That's the best drive you can get.