Luminous Landscape Forum
Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: Steve Hendrix on October 14, 2008, 10:35:16 am
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Capture One Pro 4.5 will be released tomorrow (October 15). I've obtained comfirmation of the supported products for tethered operation and I know that was one of the questions that was being asked, so here it is:
Canon: 1Ds Mark III, 1D Mark III, 1D Mark II N, 1Ds Mark II, 1D Mark II,
5D, 40D, 30D, 20D, 450D/Rebel XSi, 400D/Rebel XTi, 350D/Rebel XT, 1000
Steve Hendrix
Phase One
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Awesome- thanks for the info Steve!
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I just got this image from Lance at CI of the P65 apparently it has a automatic port cover. Pull firewire cable out and it closes automatically . Shot with a Iphone but pretty darn cool. Steve maybe able to describe how this works
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I just got this image from Lance at CI of the P65 apparently it has a automatic port cover. Pull firewire cable out and it closes automatically . Shot with a Iphone but pretty darn cool. Steve maybe able to describe how this works
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I just got this image from Lance at CI of the P65 apparently it has a automatic port cover. Pull firewire cable out and it closes automatically . Shot with a Iphone but pretty darn cool. Steve maybe able to describe how this works
We will have the P65+ at our Atlanta location tomorrow and we will be going over Capture One 4.5.
Please take a look at the invitation below and feel free to call or e-mail if you have any questions.
Chris Lawery
Sales Manager
chris@captureintegration.com
330 Peters Street, Ste. 102
Atlanta, GA 30080
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National Atlanta / Miami
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
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Please just let us know as soon as Capture One Pro 4.5 is available for download.
I have been waiting literally years for this!
I have a shoot later in the week and would love to try it out before going on set.
I have a new P45+ and I am sure my license is valid.
Best Regards;
Shuttersny
We will have the P65+ at our Atlanta location tomorrow and we will be going over Capture One 4.5.
Please take a look at the invitation below and feel free to call or e-mail if you have any questions.
Chris Lawery
Sales Manager
chris@captureintegration.com
330 Peters Street, Ste. 102
Atlanta, GA 30080
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National Atlanta / Miami
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
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Please just let us know as soon as Capture One Pro 4.5 is available for download.
I have been waiting literally years for this!
I have a shoot later in the week and would love to try it out before going on set.
I have a new P45+ and I am sure my license is valid.
Best Regards;
Shuttersny
Shuttersny,
We will post as soon as it is ready for download. One thing to watch is making sure that your OS is correct.
In the Pre-release version you currently will need to be Mac OS X 10.5.5 or later, for PC you will need to be
XP (SP3) or Windows Vista (SP1).
[attachment=8912:Picture_2.png]
Chris Lawery
Sales Manager
chris@captureintegration.com
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
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We will post as soon as it is ready for download. One thing to watch is making sure that your OS is correct.
In the Pre-release version you currently will need to be Mac OS X 10.5.5 or later, for PC you will need to be
XP (SP3) or Windows Vista (SP1).
What are you saying -- that it won't run at all on 10.4.11....?
At all?
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Flat out, this is ridiculous. People have patiently been waiting for the pro version and it's Leopard only. What is "pre-release", when do the rest of us who have no desire to ride the Leopard train get to use Pro? I'm holding at 10.4.11 because everything works without any issues!
When Snow Leopard comes out, I'll upgrade my Mac OS. This shit gets old! What in Pro requires Leopard that currently CO V4 doesn't require?
Please don't kill the messenger! I'm only trying keep everyone informed and up to date. I'm currently using it on my laptop that is OS X 10.4.11 and it
seems to be working o.k. I was only able to download it today, so I'm still testing it. We will be posting more information ASAP.
Chris Lawery
Sales Manager
chris@captureintegration.com
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
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Flat out, this is ridiculous. People have patiently been waiting for the pro version and it's Leopard only. What is "pre-release", when do the rest of us who have no desire to ride the Leopard train get to use Pro? I'm holding at 10.4.11 because everything works without any issues!
When Snow Leopard comes out, I'll upgrade my Mac OS. This shit gets old! What in Pro requires Leopard that currently CO V4 doesn't require?
Upgrade your OS already. Why not?
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Please don't kill the messenger!
With all due respect, you're NOT the messenger -- you're the DEALER. The support guy. The guy that's supposed to know these things. The guy that's running blocker for us. The guy that we pay a markup to, to make noise to Phase One they'd design that software that two years late, but will now only run on Leopard.
So no, you're not "just the messenger".
Having said that, I can't imagine that the software would run on Leopard but not on Panther. Usually you see the distinctions between 10.1 and 10.2; not between 10.4 and 10.5.
I'm betting it will work just fine.
But boy, was that a shocker, to read what you wrote. But with Phase any more, nothing would surprise me.
And to the people here that want to tell me how to run my Mac, I guess you've never owned an Epson printer, where the print drivers are usually a year or so behind the introduction of a new OS? So you go and install a new OS, thinking you'll be fine, and then you realize that you can't make a print? No sir; I've learned the hard way -- no more bleeding edge.
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There is nothing wrong with 10.5.5 what is the big deal. Your a update away.
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There is nothing wrong with 10.5.5 what is the big deal. Your a update away.
well here's a good reason: if i upgrade my os to leopard i have to pay $$ to upgrade imageprint 6 to imageprint 7. imageprint 6 will not work on 10.5.x. the upgraded version of imageprint offers me absolutely no additional features that i would ever use. i am therefore sticking with 10.4.11 until 10.6.x.
rh
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There is nothing wrong with 10.5.5 what is the big deal. Your a update away.
There is nothing wrong with 10.5.5 unless your deep in production, have to make sure everything is compatible, don't worry about printer drivers, reinstalling photoshop, making sure everything works or a whole list of other things none of us know about until something stops working, usually while thousands of dollars per hour are burning away in front of our eyes on set.
Are you going to bet a project that a new software and a new operating system are compatible? Because if you are, I want a piece of that "hedge" fund.
Apple has pulled some boners in the past and nobody that is busy changes from an operating system that is well tested until they absolutely have to.
But hey, I understand phase has been busy, so why write for 10.4 and 10.5.5. I'm sure designing that spring loaded firewire door is more important and if V4 has issues, we all know the response will be wait until apple comes out with 10.5.6.
We're not playing with this stuff. Our clients are paying a lot of money and want an absolute guarantee that everything works as planned. Isn't that what the value added dealer is for anyway to work out the kinks before they start selling?
No more paying money or spending time to beta test for free. That's not our job, it's Phase and/or the dealers.
Big Cooter
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What in Pro requires Leopard that currently CO V4 doesn't require?
There's a lot that changed "under the hood" between 10.4.x and 10.5.x so it's quite possible there are technical limitations. It's worthy to note that Hasselblad's Phocus and Leaf Capture 11.2 also don't run in 10.4.x.
For the most part, 10.5.4 and 10.5.5 have been quite stable for our clients using Sinar, Hasselblad and Leaf products. We're not a Phase dealer so I can't address that.
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There is nothing wrong with 10.5.5 unless your deep in production, have to make sure everything is compatible, don't worry about printer drivers, reinstalling photoshop, making sure everything works or a whole list of other things none of us know about until something stops working, usually while thousands of dollars per hour are burning away in front of our eyes on set.
Are you going to bet a project that a new software and a new operating system are compatible? Because if you are, I want a piece of that "hedge" fund.
Apple has pulled some boners in the past and nobody that is busy changes from an operating system that is well tested until they absolutely have to.
But hey, I understand phase has been busy, so why write for 10.4 and 10.5.5. I'm sure designing that spring loaded firewire door is more important and if V4 has issues, we all know the response will be wait until apple comes out with 10.5.6.
We're not playing with this stuff. Our clients are paying a lot of money and want an absolute guarantee that everything works as planned. Isn't that what the value added dealer is for anyway to work out the kinks before they start selling?
No more paying money or spending time to beta test for free. That's not our job, it's Phase and/or the dealers.
Big Cooter
Nothing to download from Denmark today??
Snook
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Nothing to download from the Netherlands today??
Robert
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What are you saying -- that it won't run at all on 10.4.11....?
At all?
That would be show stopper for me as well.
I was condidering Pro not for thethered shooting but for the other functions, but I will clearly not upgrade my Mac Pro to Leopard, too many small issues with the iMac running 10.5.5 (slow down, less smooth experience,...).
Cheers,
Bernard
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Yupp, running OsX 10.4.11 here too. And it's now 14.36 CET and still no DL from Phase website. If this is a 10.5 only, after all this time waiting, I am going to blow a fuse.
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Yupp, running OsX 10.4.11 here too. And it's now 14.36 CET and still no DL from Phase website. If this is a 10.5 only, after all this time waiting, I am going to blow a fuse.
Well when I woke up I saw the Milk and Cookies by the fire place still... I realized that Santa did not come!
So WTF Phase!
Cannot believe I was actually getting exciting as much as I hate PhaseOne at the moment...:+}
Snook
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sorry, Phase One meant 15th October 2009. just a small glitch...
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But hey, I understand phase has been busy, so why write for 10.4 and 10.5.5. I'm sure designing that spring loaded firewire door is more important and if V4 has issues, we all know the response will be wait until apple comes out with 10.5.6.
Let's be honest -- Capture One 4 Pro is so late that, when Phase started writing it, the current OS at that time would probably have been 10.3!
Let's just hope this whole discussion is a moot point, and that today, when it's launching, it works just fine with 10.4.
I did not even mention the whole ImagePrint driver thing last night; Epson alone is enough to keep you one OS behind.
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I did not know Imageprint was a issue and understand that part and being in the middle of a project i certainly understand that also. I don't update in the middle of a major project either. I got burned from Adobe on that one alone. But 10.5 seems to have been working without issue on my system and software for awhile now. CS3, LR, C1 and my Epson printer and other printers have been working without a glitch so far.
Okay just the messenger here so don't shoot me in the head . I'm pretty tried of the BS myself, I am here just to help folks. I asked Doug from CI a question last night about removing C1.4 first. His response
Shoot. Really need to make a blog entry for this.
Delete 4. Delete preferences/cache/application support. Per uninstall instructions:
http://phaseone.com/HOME/Content/Support/A...mp;LanguageID=1 (http://phaseone.com/HOME/Content/Support/Article.aspx?articleid=1164&LanguageID=1)
Doug
Also. It is 10.5 only. No Tiger support.
More when im not dead.
Doug
I do not know the exact timing when it will be released but i was assured it is today. I would imagine they are going by NY time. I beta tested for Leica and they went by NY time also.
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Leopard offers little if anything I NEED to run my business and make better photos. Gear sluts and software hounds who have to have the brand new things don't always represent the smartest business minds. I consider CO V4.5 Pro to be a long overdue upgrade, never expecting a 10.5 mandate.
gwhitf said it well. You know gwhitf sounds a lot like a Mark Tucker 'mini-me' after reading many of his posts. The level of experience is needed in the forum.
I find it ironic that Phase supports XP and Vista, but Tiger may be out of the question. That's a little hypocritical. I know many are avoiding Vista like the plague. Maybe we should do the same with Leopard.
I don't have time to mess with 4.5 yet, but if I have to switch to 10.5 I will. If you do have to switch to 10.5 and that's a deal breaker for you then stay with 3.7.9 and be a smart business mind instead of a software hound.
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Yes, I have confirmed Leopard is a requirement.
Normally Phase One does go back at least one major OS in compatibility requirements.
The sub level differences between 10.4 (Tiger) and 10.5 (Leopard) are substantial however. And while some of the build may have been started for Tiger, when Leopard arrived it clearly presented challenges. I think the time it has taken for us to get the software to market demonstrates that quite effectively.
I think a decision has to be made at some point whether you're going to launch by a certain date, which is already way late past expectations or are you going to push out the delivery date by even another 6 months or more. If we had Leopard and Tiger compatibility, by the time we had both and ready for release it is quite likely that Snow Leopard would be out, meaning even more delay. I would expect that major OS revisions are extremely traumatic for a software development team and that it would be easy to get behind and then never get caught up as OS revisions keep coming and you have to to keep writing.
All this said, Mac OS 10.5 has been out over a year now, since October, 2007. And we are not the only MFDB company, nor the first, to have this restriction. Potentially there are workarounds I would think, running a dual boot with multiple OS's, dedicating a cheap Mac for print jobs, etc. I know these aren't ideal. And I do absolutely agree it sucks about having to upgrade an OS before you want. I am not a fan of that either. If there was a way for our development team to go back to Tiger realistically, they would have done so.
Regarding the 4.5 download - it is not a hoax, it should be available today. There is no issue that means it's going to be another 2 months, etc.
Steve Hendrix
Phase One
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Don't know what everyone is worried about.
I personally Love it and find it way faster than 10.4
I do understand if you have problems with printing but I have not heard any problems "lately"
they are already at 10.5.5 and talking about the next OS.
I think it is time to start making a a change and after all you can always have it on a boot drive and use it when ever you want.
I have currently 10.4 and 10.5 in the same G5 and used to switch back and forth until I trusted all my applications would work with Leopard.
Are there people still in Jaguar.. I doubt it, so I think you need to move up anyways.
What you going to stay with an OS that will be out dated (which it already is in my mind) for ever.
Usually 10.?.4 and above is usually when you should make the move and of course when it is compatible with your programs you use.
Unless you have and iMac I do not see why you cannot have both or boot up to both.
Apple has always had problems with Epson in my mind and still may have. My epson work fine but I am not printing Pro prints.
I have been on Leopard since 10.5.1 and Never had a problem except with my mail application.
Hope for you all it is also for 10.4 , That would suck waiting this long and not even being able to use it.
Steve Beat me to it.... and I agree and understand why they would not have 10.4 if it is that different and another OS coming soon..
By the way, what is New York time... New York is already up and pumping...:+}
Do you mean by the "end" of the New York day... False hopes again?
Snook
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Potentially there are workarounds I would think, running a dual boot with multiple OS's, dedicating a cheap Mac for print jobs, etc. I know these aren't ideal. And I do absolutely agree it sucks about having to upgrade an OS before you want. I am not a fan of that either. If there was a way for our development team to go back to Tiger realistically, they would have done so.
Mr. Hendrix:
I'll tell you what sucks -- what sucks is, after waiting for a long time to have the 1ds3 to be able to tether to CaptureOne, is the fact that we're told one day before the release that it'll only work on 10.5.
One day.
This only illustrates my continued issue with the Phase One corporation, and their lack of ability to work with their photographer customers who are MAKING THEIR LIVING with their products, rather than out shooting bunnies and sunsets.
Whatever. I've found a workaround for this long; actually, EOS Utility and DPP are not that bad, once you're forced to use them day in and day out.
But it's just one more reason to abandon anything related to Phase One. If I was filling out a virtual Customer Response card, under the "How do we communicate with customers?", please mark the box "WORST" for me, please.
Good riddance, Phase One.
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Yes, I have confirmed Leopard is a requirement.
Steve, that's extremely disappointing. Why in god's name would 4.1 work on tiger but not 4.5? And why is this the first time you guys mention this?
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Agreed. Moving to 10.5 isn't really that big of a deal. Is it the cost? The time? It's a $130, and maybe one afternoon. Many of the initial Leopard bugs have been worked out; I mean jeez we're on the 5th point release update of it. Maybe it's just the fact that you don't feel like you should HAVE to upgrade. Which is ridiculous. We live in a world where software updates are a necessary fact of life to get new gear working and get old gear working better. No one moans about having to upgrade ACR to get the latest camera support. Like Steve said, 10.5 has been out for over a year. Get with it. The upgrade is an eventuality for you anyway. Are you NEVER going to move past 10.4? Blame Phase if you like. Stomp your feet and curse their existence. Then go upgrade your stuff and get back to work with reality.
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Switching platforms for a moment... are you serious about XP SP3? A fully updated SP2 won't fly? There are still a lot of recommendations floating around to avoid SP3 unless absolutely necessary.
Nill
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Agreed. Moving to 10.5 isn't really that big of a deal. Is it the cost? The time? It's a $130, and maybe one afternoon. Many of the initial Leopard bugs have been worked out; I mean jeez we're on the 5th point release update of it. Maybe it's just the fact that you don't feel like you should HAVE to upgrade. Which is ridiculous. We live in a world where software updates are a necessary fact of life to get new gear working and get old gear working better. No one moans about having to upgrade ACR to get the latest camera support. Like Steve said, 10.5 has been out for over a year. Get with it. The upgrade is an eventuality for you anyway. Are you NEVER going to move past 10.4? Blame Phase if you like. Stomp your feet and curse their existence. Then go upgrade your stuff and get back to work with reality.
I believe the greatest outburst stems from the fact that Phase One seems aloof and bumbling at best. Forewarning their dealers, let alone customers, seems a "no-brainer". It is sadly reassuring to confirm that Phase One US, their dealers and their customers are all at the same priority level ... generally left clueless concerning their products. I am certainly not the only user to find irony with the fact that the first release of their product is version 4.5.
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I believe the greatest outburst stems from the fact that Phase One seems aloof and bumbling at best. Forewarning their dealers, let alone customers, seems a "no-brainer". It is sadly reassuring to confirm that Phase One US, their dealers and their customers are all at the same priority level ... generally left clueless concerning their products. I am certainly not the only user to find irony with the fact that the first release of their product is version 4.5.
This may be so. My experience with Phase is very short indeed. I would agree that it seems rather unprofessional to not warn dealers and customers that their much awaited update would require significant upgrades in the OS for some users.
As for SP2 and SP3 with Windows, my comments were in regards to Mac OS X Leopard only. EDIT: Nill, I just realized your post wasn't directed at mine.
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Agreed. Moving to 10.5 isn't really that big of a deal. Is it the cost? The time? It's a $130, and maybe one afternoon. Many of the initial Leopard bugs have been worked out; I mean jeez we're on the 5th point release update of it. Maybe it's just the fact that you don't feel like you should HAVE to upgrade. Which is ridiculous. We live in a world where software updates are a necessary fact of life to get new gear working and get old gear working better. No one moans about having to upgrade ACR to get the latest camera support. Like Steve said, 10.5 has been out for over a year. Get with it. The upgrade is an eventuality for you anyway. Are you NEVER going to move past 10.4? Blame Phase if you like. Stomp your feet and curse their existence. Then go upgrade your stuff and get back to work with reality.
It's not that we won't or can't change our OS. We all know we have to eventually, but for most of us that are busy, it's not a just put in a new OS in one computer and then load the software.
Everything has to be tested before you put money on the line, which delays updating your system, which delays even testing V4 and getting familiar with it, much less using it for real.
You just never know what will happen. I recently had to update my Iphone because of damage to the original and Apple products are usually stable but this was a bloody nightmare and for the moment a complete step back rather than forward, so before I change anything in a working computer we're going to need time to test it.
I don't think Phase intentionally tries to anger their users, but they obviously don't communicate well. Why not Phase or the dealers list that it requires 10.5 so the customer can get that part of the equation up and running? Obviously the dealers knew it was a 10.5 only piece of software since they all have been running betas for some time now.
It's like that little spring loaded firewire door. It's not a bad idea and probably a good idea, but for years people have been begging Phase for a bigger and better lcd and on their flagship camera what do they change on the back end, a firewire door cover.
I just don't get it and quite honestly wouldn't even mention the back of a $41,000 digital piece of equipment if the only change is that minor.
Big Cooter
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I don't think Phase intentionally tries to anger their users, but they obviously don't communicate well. Why not Phase or the dealers list that it requires 10.5 so the customer can get that part of the equation up and running? Obviously the dealers knew it was a 10.5 only piece of software since they all have been running betas for some time now.
Big Cooter
Sorry to say, Big Cooter, that as a dealer we were not aware until this past Monday (Oct. 13, 2008) that it was a 10.5 piece of software. Until Monday we were running 4.1.1 just like everyone else.
Chris Lawery
Sales Manager
chris@captureintegration.com
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National Atlanta / Miami
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
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Here you go. Downloading now myself
http://www.phaseone.com/Content/Downloads/CO4.aspx (http://www.phaseone.com/Content/Downloads/CO4.aspx)
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Downloading Windows version now for testing on the laptop...
let's hope everything works fine
tom
edit:
from the release notes:
For Windows versions:
"(PRO/DB) Live Preview for Phase One P+ digital backs is not supported."
very funny, don't have a P+ back yet, but others do. Well, let's hope the'll fix this soon
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regarding the posted list of supported cameras for tethered operation...
Is there really no support for the original 1Ds?
A lot of people (including myself) use and depend on this camera.
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If anybody feels like trying it on XP SP2, I would be grateful for a report.
Nill
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You know gwhitf sounds a lot like a Tucker 'mini-me' after reading many of his posts. The level of experience is needed in the forum.
I hadn't heard of him. I found his site; he's kind of a hack. I like his film pictures better than his Phase One pictures -- the Phase images don't communicate to me very well. I'm sure he's a nice guy though.
But I sure agree with him on his position in that Greenberg mess:
http://tinyurl.com/5w49tz (http://tinyurl.com/5w49tz)
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I hadn't heard of him. I found his site; he's kind of a hack. I like his film pictures better than his Phase One pictures -- the Phase images don't communicate to me very well. I'm sure he's a nice guy though.
But I sure agree with him on his position in that Greenberg mess:
http://tinyurl.com/5w49tz (http://tinyurl.com/5w49tz)
Anybody notice that it still says (Hot Folder) under camera??
What does this mean?
At home at the moment and could not try anything tethered...:+{
But just opening 4.5 I noticed it has Hot folder enabled still??? Also it does not say Pro anywhere in the info or Program?
Is this true or did I install wrong over my older 4.1.2??
Thanks for any information..
Snook
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just tried 4.5.....and i really have to say.....wow....the years of waiting were really not worth it at all....man am i glad i ditched this a long time ago....the only reason i even checked it out was to see if the tether support for the canons would work....and as of right now i am not sure i can make a good judgement...because i am still waiting for the files to come in....ooops there they are...it only took a minute or so for 4 files to come in....hey it is still faster then pulling polaroids....if that was still part of a digital workflow....crazy....
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If anybody feels like trying it on XP SP2, I would be grateful for a report.
Nill
Hi Nill.
I have XP SP2 on my 12" no-name laptop, I installed and activated the new version without a problem. I have no RAW files here at home, so I can see my new interface (huuh, will have to study these tutorial videos tomorrow to get an idea of what all this new stuff is all about), but I can't use it yet. Will try some D2x raw's tomorrow probably, hope it won't crash.
Tom
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Anybody notice that it still says (Hot Folder) under camera??
What does this mean?
At home at the moment and could not try anything tethered...:+{
But just opening 4.5 I noticed it has Hot folder enabled still??? Also it does not say Pro anywhere in the info or Program?
Is this true or did I install wrong over my older 4.1.2??
Thanks for any information..
Snook
Snook,
go to help ,
view software license agreement.
Click there you will see what version is.
BlasR
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I don't think Phase intentionally tries to anger their users, but they obviously don't communicate well. Why not Phase or the dealers list that it requires 10.5 so the customer can get that part of the equation up and running? Obviously the dealers knew it was a 10.5 only piece of software since they all have been running betas for some time now.
Big Cooter
Sorry to say, Big Cooter, that as a dealer we were not aware until this past Monday (Oct. 13, 2008) that it was a 10.5 piece of software. Until Monday we were running 4.1.1 just like everyone else.
Chris Lawery
Sales Manager
I suspected that this was the case because it wasn't until Monday that Ulf (Phase One Denmark) answered the OSX question online at the user-to-user forum after Jon Gilbert (Phase One US) didn't answer it the previous Thursday.
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the pro or not pro is based on the license key. So if the key is for a pro version, thats what will be enabled.
I'm right now not very happy with them though. I tried to get my 40D to work tethered but the entire program just locks up whenever i try to connect the camera. And when i made a support question, it was obvious that the support technician did not have a clue about it but just re-iterated a standard reply. Too bad the reply showed the lack of knowledge in the worst way.
So now im waiting for a technician who actually knows the difference between a Canon with the old communication protocols and one with the new protocol (which incidentally was the reason that they didnt bother updating C1 3 to tether with the new Canons)
argh.. i need sleep i think.
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C1 V4.5 Pro is totally unusable on Windows XP SP3 - 4Gb RAM running on Quad Core
After such a long wait, I'm truly disappointed to the bone.
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the pro or not pro is based on the license key. So if the key is for a pro version, thats what will be enabled.
I'm right now not very happy with them though. I tried to get my 40D to work tethered but the entire program just locks up whenever i try to connect the camera. And when i made a support question, it was obvious that the support technician did not have a clue about it but just re-iterated a standard reply. Too bad the reply showed the lack of knowledge in the worst way.
So now im waiting for a technician who actually knows the difference between a Canon with the old communication protocols and one with the new protocol (which incidentally was the reason that they didnt bother updating C1 3 to tether with the new Canons)
argh.. i need sleep i think.
just so you know if it is anything like my situation with the 1dsIII tethered.....don't hold your breath....phase actually managed to turn a ridiculous 7-8 seconds (on mac via canon capture) into a 15-20 second ordeal.....WHAT A JOKE....
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Yeah if this is any indication i'll just stick with DSLR Remote pro for the tethered capture as its even faster than the EOS Utility. Though doesnt exist on mac and i dont know if it will work through XP emulation.
I might use C1 as a development module instead and just forget about tethering.
Oh well. At least i got a payraise today
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Agreed. Moving to 10.5 isn't really that big of a deal. Is it the cost? The time? It's a $130, and maybe one afternoon. Many of the initial Leopard bugs have been worked out; I mean jeez we're on the 5th point release update of it. Maybe it's just the fact that you don't feel like you should HAVE to upgrade. Which is ridiculous. We live in a world where software updates are a necessary fact of life to get new gear working and get old gear working better. No one moans about having to upgrade ACR to get the latest camera support. Like Steve said, 10.5 has been out for over a year. Get with it. The upgrade is an eventuality for you anyway. Are you NEVER going to move past 10.4? Blame Phase if you like. Stomp your feet and curse their existence. Then go upgrade your stuff and get back to work with reality.
I'll tell you why, because there is NOTHING I need in the 10.5 version. Also, I'm not going to go through the time and risk of updating a stable system that I use in my work every day for one lousy program. Oh and by the way, Photoshop CS3, Lightroom 2, Aperture 2 all work just fine under 10.4.11. So no thanks.
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I'll tell you why, because there is NOTHING I need in the 10.5 version. Also, I'm not going to go through the time and risk of updating a stable system that I use in my work every day for one lousy program. Oh and by the way, Photoshop CS3, Lightroom 2, Aperture 2 all work just fine under 10.4.11. So no thanks.
i can only tell you that 10.5 is the most stable os i have ever used....and i remember os 8 well.....there are no downsides to going to os 10.5....you were just not gong to upgrade at all? ever?
on the other hand....i just tried 4.5 pro and it is NOT worth doing or changing ANYTHING at all....LR, aperture,...everything is better and tethered shooting for canon is as follows....7sec with the canon app....15sec with phase one...no joke
afaik you do not need 4.5 for shooting phase backs tethered and if it the P65 does need it, you will have a couple of months to go to 10.5.....
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i can only tell you that 10.5 is the most stable os i have ever used....and i remember os 8 well.....there are no downsides to going to os 10.5....you were just not gong to upgrade at all? ever?
on the other hand....i just tried 4.5 pro and it is NOT worth doing or changing ANYTHING at all....LR, aperture,...everything is better and tethered shooting for canon is as follows....7sec with the canon app....15sec with phase one...no joke
afaik you do not need 4.5 for shooting phase backs tethered and if it the P65 does need it, you will have a couple of months to go to 10.5.....
Did you not read my post? I'm using OsX 10.4.11. Leopard is just Tiger with some lipstick on it, and not worth the cost or hassle for me. And yeah, after reading some initial reactions here I'm even less inclined to potentially screw up what ain't broken and doesn't need fixing.
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I don't think Phase intentionally tries to anger their users, but they obviously don't communicate well. Why not Phase or the dealers list that it requires 10.5 so the customer can get that part of the equation up and running? Obviously the dealers knew it was a 10.5 only piece of software since they all have been running betas for some time now.
Big Cooter
Sorry to say, Big Cooter, that as a dealer we were not aware until this past Monday (Oct. 13, 2008) that it was a 10.5 piece of software. Until Monday we were running 4.1.1 just like everyone else.
Chris Lawery
Sales Manager
chris@captureintegration.com
Capture Integration, Phase One Dealer of the Year (http://www.captureintegration.com)
877-217-9870 | National Atlanta / Miami
404-234-5195 | Cell
Sign up for our Newsletter (http://visitor.constantcontact.com/email.jsp?m=1101868815210&p=oi) | Read Our Latest Newsletter (http://www.captureintegration.com/our-company/newsletters/)
Sorry, guess I shouldn't assume, but since I know dealers and others have been messing around with 4.5 pro, beta for a while I assumed everyone knew it was 10.5 and just didn't want to spill the beans.
Though something doesn't make sense. If you've been running it on os 4.1, why the jump? Why not offer both?
Oh well, it doesn't matter until it's tested anyway and that will be a while for me before I get the time.
By then I am sure the reviews will be out.
But speaking of reviews, Chris, how fast is V4.5? Capture to preview, correct and process. How does it run the Canon 1ds3. Is it slow on a Mac or faster on a Windows machine?
Give us the facts man.
Big Cooter
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Question for those who tried: besides, the thethered shooting for Canon that seems to be below par, any feedback on the other capabilities of C1 Pro 4.5?
Questio for Steve: is there a migration path from 4.1 to 4.5 Pro?
Thanks,
Cheers,
Bernard
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I don't know. I still think 3.7.9 is a much better program. Easier, faster, and more intuitive.
Regardless of some image improvements in v4. this version, pro or not, is not worth the effort. The color editor is a joke. It has crashed about 5 times in one hour, etc... And the interface.. well...
Dissapointed, but I didn't expect much more actually.
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For those thinking about 10.5, I have both 10.5 on my mbp and 10.4.11 on my G5.
10.4.11 is the best osx release ever. It's the one I always trust. 10.5 is some kind of a funny release. Nothing more.
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I agree that the lack of the 10.5 requirement notice in advance further back than the day before the launch is a dropped ball on our part. That thought was in my head even before the first post about it. I've always felt with product delays that communication through the course of the delay is important but very few companies seem to handle that well.
I operate on the premise that there is always room for improvement. I have yet to see anything that could not be improved upon (except my wife and my daughter). I hope that going forward we can be more effective in communications to our existing and potential customers. I know that most here agree that we have had and continue to have a great product (not that it cannot be improved). But there can be a communication gap between us and end users and I hope we can do a better job of that in the future.
Last night I attended an open house launch for the P65+ and C1PRO 4.5. We did shoot the Canon 1DS-MKIII tethered to a Mac Pro and captures came in about 6 - 7 seconds apart, about what we would expect from the weak USB throughput on the Mac platform. If anyone is experiencing weird or uncooperative behavior, please let us know, make sure you are following the minimum requirements, and if you have trouble on one computer, if you have a second, see if that behavior is repeated.
Couple of nice things I've already seen from the software:
In the View Window (where your preview is) while the hand tool is activated (and can be activated just by typing the letter H) you can double click the image and it will jump to 100%. Double click again and it is back to fit window. The nice thing about this is that the hand tool remains active so it means you don't have to go to zoom, then go to hand, then go to zoom, etc. You're at 100% and you can start panning right away.
Also, most know that we now offer lens corrections on Hasselblad H, Hasselblad V, Mamiya/Phase AFDIII, and Contax lenses. Today we did some testing with Schneider Digitar lenses on a CamboWide RS. To my complete surprise, lens corrections are also available for Schneider Digitar Lenses. While shooting the 35mm Digitar, we were able to remove the center filter completely and simply adjust vignetting so the corners were lightened, and then we could save that as a loadable pre-set. Distortion and Purple Fringing corrections are also available with Schneider Digitar lenses, at least from what we could tell today.
And, the vignetting control can go positive or negative. It can lighten as well as darken corners.
Steve Hendrix
Phase One
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I'm not saying anything but I like it and it is really nice so far. Lot's of nice features
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I don't know. I still think 3.7.9 is a much better program. Easier, faster, and more intuitive.
Regardless of some image improvements in v4. this version, pro or not, is not worth the effort. The color editor is a joke. It has crashed about 5 times in one hour, etc... And the interface.. well...
Dissapointed, but I didn't expect much more actually.
Samuel:
I think it's possible that a new release of software which is different from an interface standpoint would seem less intuitive than a program you had been used to. I think if you give it some time, get used to it, and get used to everything you can do with it - particularly from an interface standpoint - you will find 4.5 very flexible and intuitive. Maybe not, but that is my experience so far.
True, the Color Editor should not be crashing, but are you saying that you preferred it as a separate program, rather than integrated into the main program? And we have been using Color Editor extensively both yesterday and today with no crashes on several computers, so interested in what is happening with yours.
I've sat through most of two C1 4.5 Pro seminars yesterday and today and I think there is quite a bit that is not so obvious that will delight you.
Also as far as speed, 4.5 should be as fast or faster than 3.7.9. Last night we exported a 380 MB file from a P65+ in 16 seconds on a Mac Pro.
Steve Hendrix
Phase One
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I only see one version to download -- called 4.5. I downloaded, and installed it -- it's called 4.5. I guess I have the PRO version (that's what I was looking for) as it has styles, moire, etc.
And for the Lens Corrections: my H lenses (I have the 50, 80, and 150mm) just show up as Generic. I thought these had been profiled in this version?
Any ideas?
Thanks.
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Hi Steve,
I haven't used C1 Pro much before and wanted to know if it offers the ability to overlay an existing image at a reduced opacity so that it's much easier to position product that's in front of the camera and if so is it able to do this when the camera is in "Live View" mode? By the way I'm using a 1Ds III.
Thanks,
Derryck.
That is the only thing I miss about not using the Imacon back and Flexcolor.
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Hi Steve,
I haven't used C1 Pro much before and wanted to know if it offers the ability to overlay an existing image at a reduced opacity so that it's much easier to position product that's in front of the camera and if so is it able to do this when the camera is in "Live View" mode? By the way I'm using a 1Ds III.
Thanks,
Derryck
That is the only thing I miss about not using the Imacon back and Flexcolor.
Derryck - I do know that you can use the Overlay in the main Preview window on captures. We have not tried playing with Live View yet, so I'll have to get back to you on that. Live View is only with Phase One digital backs, so if all you use is the Canon, that's not an option anyway. May the force be with you.
Greg - The C1 download called C1 4.5 is actually C1 4.5 Pro. So anyone downloading C1 4.5 is actually getting Pro (works with DB's and DSLR's).
Steve Hendrix
Phase One Pro
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Thanks for the quick feedback Steve. That's probably good enough for me because as far as I know the Canon software can't offer an overlay function and it's something that's extremely useful for still life photographers.
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Steve
Need your help. I ran C1 V4.5 Pro and each time it starts, there is an error message panel titled" CaptureOne SessionPersistency" or something. The software seems to run after that but when I click on Process it crashes. If I clicked on Delete it also crashes. I'm on XP SP3 shooting 1Ds MKIII. Any idea what to look for? I have removed and reinstalled to no avail.
Thanks.
Henry
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Samuel:
I think it's possible that a new release of software which is different from an interface standpoint would seem less intuitive than a program you had been used to. I think if you give it some time, get used to it, and get used to everything you can do with it - particularly from an interface standpoint - you will find 4.5 very flexible and intuitive. Maybe not, but that is my experience so far.
True, the Color Editor should not be crashing, but are you saying that you preferred it as a separate program, rather than integrated into the main program? And we have been using Color Editor extensively both yesterday and today with no crashes on several computers, so interested in what is happening with yours.
I've sat through most of two C1 4.5 Pro seminars yesterday and today and I think there is quite a bit that is not so obvious that will delight you.
Also as far as speed, 4.5 should be as fast or faster than 3.7.9. Last night we exported a 380 MB file from a P65+ in 16 seconds on a Mac Pro.
Steve Hendrix
Phase One
Steve my P25 Plus on my MacPro 2.66 8gb of ram at 16bit 128 mg file in 7 seconds . About 2 or 3 seconds better than Capture 4. So yes it is faster.
I played with the overlay a little bit and yes you can bring another file right on top of another one. Looks like a neat tool but i don't know it well enough yet.
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In the View Window (where your preview is) while the hand tool is activated (and can be activated just by typing the letter H) you can double click the image and it will jump to 100%. Double click again and it is back to fit window. The nice thing about this is that the hand tool remains active so it means you don't have to go to zoom, then go to hand, then go to zoom, etc. You're at 100% and you can start panning right away.
That's fine, yes. Good improovement of V4... up from the first LE version. When zoomed in at 100% press space key and a window fades in showing where you are and allows to move to another part of the image without going back to "to fit". There are a lot of helpful features.
To my complete surprise, lens corrections are also available for Schneider Digitar Lenses.
Already in the public version? Can't find it...
While shooting the 35mm Digitar, we were able to remove the center filter completely and simply adjust vignetting so the corners were lightened, and then we could save that as a loadable pre-set.
Question here is... the lens was set to center, so without shift, no? Can the vignetting tool be shifted?
Problem with rudimentary vignetting tools is 1. the circle is not accurate and 2. the increase of noise.
For the accurate circle... I process my LCC shots as tifs, send them to Photoshop and use them as masks. The LCC shots represent the precise circle and amount of vignetting.
With regard to the increase of noise when brighten up the edges ... if possible I do "bracketing" (just a second shot one or two stops brighter for the edges). I already asked for an HDR function in the upcoming stitcher tool in C1 4.6(?) pro a few days ago as I think it would be a GREAT feature when we could blend shots from bracketing with the help of the LCC shots (as masks)... so we would have an "HDR anti vignetting stitcher" ;-)
But they did not seem to be interested so much...
Anyway... vignetting and distortion correction is new in C1 and maybe it's fine to have them in the software though both the tools are very basic.
What I really like is programmable keyboard and customization of the tools. Huge step!
The additional viewer window is still no serious substitution for the focus tab in V3x. Unfortunately. Indeed you can make the viewer small. But then, if you want to adjust something, the viewer window jumps behind the main window. So it does make sense with dual monitor. But not this way on a regular monitor or laptop.
That the software basically is great... yes, no doubt. So lots of pros. But still lots of cons as well.
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Steve
Need your help. I ran C1 V4.5 Pro and each time it starts, there is an error message panel titled" CaptureOne SessionPersistency" or something. The software seems to run after that but when I click on Process it crashes. If I clicked on Delete it also crashes. I'm on XP SP3 shooting 1Ds MKIII. Any idea what to look for? I have removed and reinstalled to no avail.
Thanks.
Henry
Henry
I'm not a technical problem solver so I am going to be limited in what I can advise at least for a while. I have been playing with this software for 2 days and before September I had barely any knowledge of C1 at all, so I'm still playing catch-up to a degree.
I'm in a seminar now at one of my dealers - I'll show them your post and see if they have recommendations.
Steve Hendrix
Phase One
Edit:
Henry - I did show this to the dealer's technical specialist at this seminar and he doesn't have a good recommendation at the moment. I would say as always with brand new software (especially software that took this long to come out) that I would recommend proceeding with care as far as the idea of using this for paying jobs is concerned until we get a sense of how it is faring out in unrestricted the real world.
In the meantime I would send this information to your local support mechanism (dealer, distibutor, or direct I guess depending on where you're located). I will forward this internally on my end and feed back any response).
Steve
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Henry
I'm not a technical problem solver so I am going to be limited in what I can advise at least for a while. I have been playing with this software for 2 days and before September I had barely any knowledge of C1 at all, so I'm still playing catch-up to a degree.
I'm in a seminar now at one of my dealers - I'll show them your post and see if they have recommendations.
Steve Hendrix
Phase One
Thanks. Can't ask for more.
Henry
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I ran C1 V4.5 Pro and each time it starts, there is an error message panel titled" CaptureOne SessionPersistency" or something. The software seems to run after that but when I click on Process it crashes.
Something like that? [attachment=8943:c1error.jpg]
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Something like that? [attachment=8943:c1error.jpg]
Nope, like this one
(http://i33.tinypic.com/4hy5j7.jpg)
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Thanks for your presence here Steve.
4.5 is processing my 1Ds3 files in about 5 seconds! Great!
Also, is there a way to sharpen the previews? They all look soft, even though when zoomed in the images are very sharp.
Thanks.
p.s. I am running vista with 5GB ram and 4.5 sings. Previews show instantaneously, etc.
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Thanks for your presence here Steve.
4.5 is processing my 1Ds3 files in about 5 seconds! Great!
Also, is there a way to sharpen the previews? They all look soft, even though when zoomed in the images are very sharp.
Thanks.
p.s. I am running vista with 5GB ram and 4.5 sings. Previews show instantaneously, etc.
Anybody else having trouble with the eye dropper tools..
My do not show up when I click them...???
Cannot use the eye dropper tool to check a white balance chart??
Can anybody verify it is just me??
Thanks
I think it is just me b/c works fine in main Computer..
trying to do a complete un-install of older 4.1 on computer to see if that helps..
Snook
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And does anybody know how to access the individual R G B channels in curves and levels? Or was this feature removed? That was one of the nicest things c1 3 had and made it "pro"...
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And does anybody know how to access the individual R G B channels in curves and levels? Or was this feature removed? That was one of the nicest things c1 3 had and made it "pro"...
Has anybody been able to tether yet?
Have not heard anything about tethered operation which was one of the main things we were waiting for.
Can anybody comment.
Thanks
Snook
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Hi Nill.
I have XP SP2 on my 12" no-name laptop, I installed and activated the new version without a problem. I have no RAW files here at home, so I can see my new interface (huuh, will have to study these tutorial videos tomorrow to get an idea of what all this new stuff is all about), but I can't use it yet. Will try some D2x raw's tomorrow probably, hope it won't crash.
Tom
This is what I wanted to hear! Now just need confirmation that the program does indeed work without issue....
XP Pro--- SP3 update has been a nightmare for me. Totally crashed my main work computer and had to resort to going back to a restore point. On a separate older laptop, I stupidly tried the SP3 update, which handily crashed that system so badly I had to wipe the computer and do a clean install of XP and all my software.... SP3 is not an option, though Vista Ultimate may be somewhere down the line....
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All my H lenses show up as "Generic" in Lens Corrections, and the only profile I see in the list is for the Phase One 80mm.
I thought this has many lens profiles -- has anyone gotten this to work?
Thanks.
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All my H lenses show up as "Generic" in Lens Corrections, and the only profile I see in the list is for the Phase One 80mm.
I thought this has many lens profiles -- has anyone gotten this to work?
Thanks.
HELLO is there anybody in there????
TETHERED, HOW IS IT WORKING??????????
Snook
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I hadn't heard of him. I found his site; he's kind of a hack. I like his film pictures better than his Phase One pictures -- the Phase images don't communicate to me very well. I'm sure he's a nice guy though.
But I sure agree with him on his position in that Greenberg mess:
http://tinyurl.com/5w49tz (http://tinyurl.com/5w49tz)
I think I am going to email Mark Tucker and ask him to come back to LL...you two can make a great read for everyone here!
Yair
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HELLO is there anybody in there????
TETHERED, HOW IS IT WORKING??????????
Snook
Tethered works too
Phase P25 plus and Phase body works fine with a 3 second from shot to preview. A little faster than before. Just a quick test but it seems to work with no issues at all. I am on 10.5 Leopard
Make that 2.5 seconds
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Anybody notice that it still says (Hot Folder) under camera??
What does this mean?
At home at the moment and could not try anything tethered...:+{
But just opening 4.5 I noticed it has Hot folder enabled still??? Also it does not say Pro anywhere in the info or Program?
Is this true or did I install wrong over my older 4.1.2??
Thanks for any information..
Snook
Hot Folder is used if you're using another program to actually tether (e.g. for Nikon). OR if you're manually moving images into the folder you are viewing. It just automatically views any new image in the viewed folder.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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just tried 4.5.....and i really have to say.....wow....the years of waiting were really not worth it at all....man am i glad i ditched this a long time ago....the only reason i even checked it out was to see if the tether support for the canons would work....and as of right now i am not sure i can make a good judgement...because i am still waiting for the files to come in....ooops there they are...it only took a minute or so for 4 files to come in....hey it is still faster then pulling polaroids....if that was still part of a digital workflow....crazy....
We've only had a limited chance to test Canons (as a dealer there is a ton for us to be doing with the new release), but so far we are tethering as fast as DPP tethers. If you're results are very different then in DPP I don't have a suggestion yet, but that's not our findings so far.
Maybe you're just not used to the slowness of USB tethering on a mac. That's a limitation from Apple and Canon.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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the pro or not pro is based on the license key. So if the key is for a pro version, thats what will be enabled.
I'm right now not very happy with them though. I tried to get my 40D to work tethered but the entire program just locks up whenever i try to connect the camera. And when i made a support question, it was obvious that the support technician did not have a clue about it but just re-iterated a standard reply. Too bad the reply showed the lack of knowledge in the worst way.
So now im waiting for a technician who actually knows the difference between a Canon with the old communication protocols and one with the new protocol (which incidentally was the reason that they didnt bother updating C1 3 to tether with the new Canons)
argh.. i need sleep i think.
Have you checked the Type8Camera problem? description and fix on our blog:
http://www.captureintegration.com/2008/05/...ng-in-osx-1052/ (http://www.captureintegration.com/2008/05/27/canon-tethering-in-osx-1052/)
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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Anybody else having trouble with the eye dropper tools..
My do not show up when I click them...???
Cannot use the eye dropper tool to check a white balance chart??
Can anybody verify it is just me??
Thanks
I think it is just me b/c works fine in main Computer..
trying to do a complete un-install of older 4.1 on computer to see if that helps..
Snook
Click and hold on the dropper tool in the upper middle (unless you've moved it, since all locations are customizable). There are several "droppers" and I suspect you have one selected other than the white balance dropper.
The WB dropper can be quickly accessed by it's shortcut "W".
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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Steve
Need your help. I ran C1 V4.5 Pro and each time it starts, there is an error message panel titled" CaptureOne SessionPersistency" or something. The software seems to run after that but when I click on Process it crashes. If I clicked on Delete it also crashes. I'm on XP SP3 shooting 1Ds MKIII. Any idea what to look for? I have removed and reinstalled to no avail.
Thanks.
Henry
Henry:
I received a response back on your issue.
Try this and let me know if the results improve please.
****C:\Documents and Settings\Your User Name\My Documents\My Pictures\Capture One Library
Delete the Capture One.col and it should be solved.****
Steve Hendrix
Phase One
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Tethered works too
Phase P25 plus and Phase body works fine with a 3 second from shot to preview. A little faster than before. Just a quick test but it seems to work with no issues at all. I am on 10.5 Leopard
Make that 2.5 seconds
Thank you very much Guy...
Jeez that was hard to get an answer...:+}
I thought many would be ringing commenting as that was the main thing missing with pro version..
Thank you again
Snook
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LOL Just took me a awhile to get there but all is well in the tethered area at least with the Phase products . Not sure on Canon
I really think Phase did a nice job on this and folks just need to work with it awhile and see how it goes but I see image improvements . My files seem sharper without anything bad , my color is like dead on and i tried a shot i did in C1 4 that i really had trouble with in regards to color early morning bathing suit shot with ring flash and in 4.5 it came up almost perfect out of the box. The controls for my Mamiya glass is outstanding. My 28mm I can take out the distortion and really clean it up nicely. test shot I did below before i start this job this month but it looks just about perfect with the controls. For the Tiger folks I would suggest get a external drive or internal drive and carbon copy Tiger to another drive so if the crap hits the fan you have a backup to load back on or use for certain printers and such than load leopard do all the updates and load C1 . This way you have both OS on different drives and can boot to either one. Than when you are comfortable with leopard and all that than just delete Tiger when ready. But give yorself a option. You can boot up from a exteranl drive with a Mac so it should still keep you in business. maybe not in the middle of a project but when time allows and you still have Tiger to work .
So far I really like it and i am sure a few bugs may pop in but it is pretty stable so far. Obviously need to work with it more but a load of new controls that I really like
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Click and hold on the dropper tool in the upper middle (unless you've moved it, since all locations are customizable). There are several "droppers" and I suspect you have one selected other than the white balance dropper.
The WB dropper can be quickly accessed by it's shortcut "W".
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
My problem is all Buttons are greyed out and do not work at all...
I cannot make any adjustments!!
I have un-installed and re-installed 3 times now and still get the same problem...
G5 10.5.5 here....
Anybody?
Thanks
Snook
Also every time I try and do the activate I get the spinning ball of death and have to force quit the application...?
Thanks for any further help..
Got it Activated through internet
BUT still have all greyed out buttons. I can click on the eye dropper but the icon (arrow) never changes to an eye dropper and does not work at all..
I can process and image just cannot make any adjustments...??
I installed the same thing on another computer and it works fine...
Do not want to try the laptop until I get this worked out..
I notice some one had the same problem in an earlier post...
Snook
Snook
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Just tried the 1ds MKIII with the new C1. It works like it should and it works as fast as eos utility. Means painfully slow, but that's indeed not Phase One's fault, Apple should really give us faster USB drivers, maybe that will happen soon as they are just getting rid of Firewire. In the meantime VMWare Fusion is a good solution.
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My problem is all Buttons are greyed out and do not work at all...
I cannot make any adjustments!!
I have un-installed and re-installed 3 times now and still get the same problem...
G5 10.5.5 here....
Anybody?
Thanks
Snook
Also every time I try and do the activate I get the spinning ball of death and have to force quit the application...?
Thanks for any further help..
Snook
Sure it's raw files you are trying to work on? C1 does not allow adjustments on jpgs for example... Then everything is greyed out.
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One other thing you really need to wipe out any previous version of C1 and on a mac stuff is about 4 or 5 different spots on your drive. This could cause issues with 4.5
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Just tried the 1ds MKIII with the new C1. It works like it should and it works as fast as eos utility. Means painfully slow, but that's indeed not Phase One's fault, Apple should really give us faster USB drivers, maybe that will happen soon as they are just getting rid of Firewire. In the meantime VMWare Fusion is a good solution.
can't believe Canon went to USB on there bodies. Never on a Mac or PC have I had anything but issues with USB
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Sure it's raw files you are trying to work on? C1 does not allow adjustments on jpgs for example... Then everything is greyed out.
I haven't heard of anyone experiencing this problem so that would definitely explain it.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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can't believe Canon went to USB on there bodies. Never on a Mac or PC have I had anything but issues with USB
The cold hard fact is that dSLR bodies are not made with tethering in mind; it is a secondary function and it doesn't seem likely they will ever truly focus on it. Moving to USB is just one example; sub-par native tethering applications is another.
That said, for those who don't use tethering as their primary workflow having it as an available function is great.
This coming from a Canon dealer.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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Sure it's raw files you are trying to work on? C1 does not allow adjustments on jpgs for example... Then everything is greyed out.
Thanks , but they are P30 .tif files...
Really weird...
I do not even use my Canon really lately at all..
Will try and Un-install all C-1 even 3.7.9
I saw some ealier had the same problem..
But cannot find their thread at the moment...?
It was by (sp) shwenk member?
Thanks for trying to help..
I really hate to have to un-install all my 3.7 versions..as I still plan on using them...?
Snook
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Thanks , but they are P30 .tif files...
Really weird...
I do not even use my Canon really lately at all..
Will try and Un-install all C-1 even 3.7.9
I saw some ealier had the same problem..
But cannot find their thread at the moment...?
It was by (sp) shwenk member?
Thanks for trying to help..
I really hate to have to un-install all my 3.7 versions..as I still plan on using them...?
Snook
Uninstall C1 4 (http://phaseone.com/HOME/Content/Support/Article.aspx?articleid=1164&LanguageID=1&layoutid=SupportSite%20-%20Main)
Uninstall C1 3 (http://phaseone.com/HOME/Content/Support/Article.aspx?articleid=1907&LanguageID=1&layoutid=SupportSite%20-%20Main)
Let us know the results.
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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Well i just heard back from Phase One support regarding tethering on the 40D.. and the reply was "We do not currently have a 40D for testing so please use hot folders instead."
No thank you.
I can understand the problem with having every single camera to test with but then it should state that it has not been tested with 40D and that they do not guarantee that it will work with one.
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All working here.
Shot a portrait job with it yesterday evening and worked flawlessly. Have some more playing to do, but out of a 17 Macbook Pro tethering a P45 was no problem. it was only three folders with maybe 100 shots in each folder, so didn't put it through its PHASES (no PUN intended)
My shoot tower is still Tiger and may keep it that way for a while, but my 17" came Leopard installed and couldn't change it. Rarely tether Canon anymore unless catalog and I hope some of those days are behind me.
Maybe if the STOOL on here had a purchased version instead of a CRACKED/HACKED Stolen version it would work properly.
Best of Luck to all shooting with Phase in these new software days. But I am sure Phase and CI Phase in Atlanta will do all to help.
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OK,
So finally Capture One Pro 4.5 is available.
Two immediate questions that I have are:
1.) The Release Notes state that "to ensure the best possible results" an Intel-based Mac "is recommended" in order to operate C1P 4.5. I have a PPC based Mac G4. Will the program operate correctly with this processor?
2.)Live Preview for Phase One P+ digital backs is not supported in the C1P 4.5 Windows version. Is there any time table on when Live Preview will be available for Windows?
Thanks for any info.
Joe
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All working here.
Shot a portrait job with it yesterday evening and worked flawlessly. Have some more playing to do, but out of a 17 Macbook Pro tethering a P45 was no problem. it was only three folders with maybe 100 shots in each folder, so didn't put it through its PHASES (no PUN intended)
My shoot tower is still Tiger and may keep it that way for a while, but my 17" came Leopard installed and couldn't change it. Rarely tether Canon anymore unless catalog and I hope some of those days are behind me.
Maybe if the STOOL on here had a purchased version instead of a CRACKED/HACKED Stolen version it would work properly.
Best of Luck to all shooting with Phase in these new software days. But I am sure Phase and CI Phase in Atlanta will do all to help.
Hey dumb ass they finally let you out or still on Paroll/Pay-roll.....??
If you own a Phase Back you get the software...
Stolen version... ain't that the Pot calling the kettle black??
Only person here with a record of stealing stuff is you... Or did you forget?
Thanks for the help guys.. will try to un-install everything.
Snook
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Hey dumb ass they finally let you out or still on Paroll/Pay-roll.....??
If you own a Phase Back you get the software...
Stolen version... ain't that the Pot calling the kettle black??
Only person here with a record of stealing stuff is you... Or did you forget?
Thanks for the help guys.. will try to un-install everything.
Snook
Would you two have the civility to take this cat fight somewhere else, like another forum? In another country? In another cosmos?
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Have you checked the Type8Camera problem? description and fix on our blog:
http://www.captureintegration.com/2008/05/...ng-in-osx-1052/ (http://www.captureintegration.com/2008/05/27/canon-tethering-in-osx-1052/)
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
Thanks for the help Doug, but im using Vista not OSX. This seems to be a pretty confirmed bug now as people have had problems with 40D's and even 1Dsmk3's according to the PhaseOne forums.
I guess i'll go back to my old workflow for now and wait for a patch.
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Thanks for the help Doug, but im using Vista not OSX. This seems to be a pretty confirmed bug now as people have had problems with 40D's and even 1Dsmk3's according to the PhaseOne forums.
I guess i'll go back to my old workflow for now and wait for a patch.
Well I got it so far to work in my iMac and my Laptop..
But My G5 there is no hope it seems...?
I un-installed every Capture Program there is..
There has to be some kind of hidden file somewhere because after installing when I go to License to put my code in.. it already has my information in the dialogue box?
Can you tell us where maybe these hidden files are in order to throw them out...
Not sure that is the problem. but might help.
I have all greyed out menus..
I have 15 P30 tif files loaded and nothing happens.. Cannot make any adjustments.
Thanks for any further assistance
Snook
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Snook look under user (You) preference file in the library look for this and delete com.phaseone.captureone.plist before loading. Also look in user (You) pictures and dump the Capture one folder. Obviously the applications file and than under library to application support look in there for Capture one stuff and dumb that. I think there is some more also. I had a link posted earlier on the rest but look in every snook and cranny something sounds like it stuck in the hard drive
Oops more this was from Doug the other day i asked about this . Follow this also
Delete 4. Delete preferences/cache/application support. Per uninstall instructions:
http://phaseone.com/HOME/Content/Support/A...mp;LanguageID=1 (http://phaseone.com/HOME/Content/Support/Article.aspx?articleid=1164&LanguageID=1)
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Snook look under user (You) preference file in the library look for this and delete com.phaseone.captureone.plist before loading. Also look in user (You) pictures and dump the Capture one folder. Obviously the applications file and than under library to application support look in there for Capture one stuff and dumb that. I think there is some more also. I had a link posted earlier on the rest but look in every snook and cranny something sounds like it stuck in the hard drive
Oops more this was from Doug the other day i asked about this . Follow this also
Delete 4. Delete preferences/cache/application support. Per uninstall instructions:
http://phaseone.com/HOME/Content/Support/A...mp;LanguageID=1 (http://phaseone.com/HOME/Content/Support/Article.aspx?articleid=1164&LanguageID=1)
HEY HEY Thanks..
I got it working
For some reason I was directing it to some files on another drive and for some reason??? I did not have permission on the drive??
Pulled them over to this drive and they worked...
Thanks a lot guys for helping and sorry about the bickering about RA..:+}
He is just a sore spot since he ripped me off...:+}
Thanks again
Now to try and get everything down and flowing again..:+}
Does the Back-up option work when tethering so that the images get saved to another location not just the capture library structure so I can check to make sure everything is copied and there..
Paranoid I am going to do a job with it and some how images get lost.
I remember some people reporting Folders disappearing and losing images..
Never happen to me, but you never know..
Thank you again for the patience.
One thing I noticed when trying my DB code for the program.. 2 times I set it on Try Out and when I did there were no Skin tool eye dropper etc... It did not have the same options..
Does that mean the trial option is limited to something??
And I guess I can not process any older Canon 1DsMII files unless I have the Pro Activated? Or is that for tethering only?
Thanks
Snook
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HEY HEY Thanks..
I got it working
For some reason I was directing it to some files on another drive and for some reason??? I did not have permission on the drive??
Pulled them over to this drive and they worked...
Thanks a lot guys for helping and sorry about the bickering about RA..:+}
He is just a sore spot since he ripped me off...:+}
Thanks again
Now to try and get everything down and flowing again..:+}
Does the Back-up option work when tethering so that the images get saved to another location not just the capture library structure so I can check to make sure everything is copied and there..
Paranoid I am going to do a job with it and some how images get lost.
I remember some people reporting Folders disappearing and losing images..
Never happen to me, but you never know..
Thank you again for the patience.
One thing I noticed when trying my DB code for the program.. 2 times I set it on Try Out and when I did there were no Skin tool eye dropper etc... It did not have the same options..
Does that mean the trial option is limited to something??
And I guess I can not process any older Canon 1DsMII files unless I have the Pro Activated? Or is that for tethering only?
Thanks
Snook
Backup during a tethered shoot is a trade off of performance and data-security. We have a great white paper on backup methods appropriate to before and during a tethered shoot which allow you to control this trade off. You can download the white paper from our blog (http://www.captureintegration.com/2008/07/09/backup-solutions-for-during-and-before-your-shoot/).
Super to hear that you're up and running. I suspected there was some user-error involved (no offense at all intended; I just mean that with all of the error free installs we've been privy to it seemed strange that there would be genuine bug involved).
When you set it to "Try Out" you likely did not notice that you could pull down and select to try out either "Capture One" or "Capture One Pro". Skin tones and Color Editor (and others) are limited to the pro version, so they would not have shown up if you elected to try out "Capture One" which is the default option.
PROCESSING of dSLRs are supported by both Capture One and Capture One Pro. The only time you are restricted from viewing/adjusting/processing dSLR files is if you elect to use the free Capture One DB, which is restricted to digital back files. TETHERING of dSLRS on the other hand is restricted to Capture One Pro only.
Keep those questions coming Snook!
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
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Backup during a tethered shoot is a trade off of performance and data-security. We have a great white paper on backup methods appropriate to before and during a tethered shoot which allow you to control this trade off. You can download the white paper from our blog (http://www.captureintegration.com/2008/07/09/backup-solutions-for-during-and-before-your-shoot/).
Super to hear that you're up and running. I suspected there was some user-error involved (no offense at all intended; I just mean that with all of the error free installs we've been privy to it seemed strange that there would be genuine bug involved).
When you set it to "Try Out" you likely did not notice that you could pull down and select to try out either "Capture One" or "Capture One Pro". Skin tones and Color Editor (and others) are limited to the pro version, so they would not have shown up if you elected to try out "Capture One" which is the default option.
PROCESSING of dSLRs are supported by both Capture One and Capture One Pro. The only time you are restricted from viewing/adjusting/processing dSLR files is if you elect to use the free Capture One DB, which is restricted to digital back files. TETHERING of dSLRS on the other hand is restricted to Capture One Pro only.
Keep those questions coming Snook!
Doug Peterson, Head of Technical Services
Capture Integration, Phase One Dealer (http://www.captureintegration.com)
Personal Portfolio (http://www.doug-peterson.com)
Hey Doug thanks for the good info..
I know I and others complain a lot sometimes but I really do wish the program works well for Me, You and everyone...:+}
I just get upset sometimes over the way things are handled.
You definitely go out of your way to help people and that speaks a lot about you.
Not sure if you were serious about the keep the questions coming but they will..:+]
Thanks again
Snook
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Samuel:
I think it's possible that a new release of software which is different from an interface standpoint would seem less intuitive than a program you had been used to. I think if you give it some time, get used to it, and get used to everything you can do with it - particularly from an interface standpoint - you will find 4.5 very flexible and intuitive. Maybe not, but that is my experience so far.
True, the Color Editor should not be crashing, but are you saying that you preferred it as a separate program, rather than integrated into the main program? And we have been using Color Editor extensively both yesterday and today with no crashes on several computers, so interested in what is happening with yours.
I've sat through most of two C1 4.5 Pro seminars yesterday and today and I think there is quite a bit that is not so obvious that will delight you.
Also as far as speed, 4.5 should be as fast or faster than 3.7.9. Last night we exported a 380 MB file from a P65+ in 16 seconds on a Mac Pro.
Steve Hendrix
Phase One
Well, I must say I'm very pleased with 4.5. After a couple of early mishaps I have it working on my Mac Pro and MacBook Pro (both with Leopard) and I find it gives clearly better results with my P45+ than Lightroom, my most-used application. It does hang occasionally but overall I'm delighted. Now if it only has LR's grad filter....
Bill
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with my mk3 ive been using the technique of shooting raw to card, and small jpegs to sd card, with the camera sending the jpegs to the computer to get very fast previews into the horrible canon software.
but i just tried doing the same with c1 4.5, and it seems to work really well. it takes 1.5 seconds for the preview to send and render on a macbookpro 2.4 !
this is a big deal. things like this will really make my life easier. sre its not as good as getting the raw to the screen in under 2 sec, but its the next best thing. and its easy to tell sharpness with a 50% jpg, you dont need a 100% pixel level study to see somethings on or off with focus.
i can now run the same software with both digital backs and the canon.
very happy.
paul