Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: DotCom Editor on October 26, 2007, 10:49:33 am
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I Just downloaded the firmware update and will be installing it this afternoon. Just a heads up that it's now available.
As for the driver, the HP site is still showing the old May 2007 driver as the most recent, so there's nothing new to download there yet.
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The new firmware shows up at the spanish HP website, 365 Mb for the Windows version.
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I Just downloaded this and will be installing it this afternoon. Just a heads up that it's now available. The HP site is still showing the May 2007 driver as the most recent, however.
[a href=\"index.php?act=findpost&pid=148830\"][{POST_SNAPBACK}][/a]
This is a firmware upgrade for the printer, not a driver. Two differnt things...
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This is a firmware upgrade for the printer, not a driver. Two differnt things...
[a href=\"index.php?act=findpost&pid=148852\"][{POST_SNAPBACK}][/a]
Well, sure. What I was getting at was
1. The new v6 firmware is posted and available for download AND
2. The new driver is not yet available, so there's nothing new to download
Sorry I didn't explain myself more clearly!
I suspect we'll all have lots to talk about in the next few days
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Well, sure. What I was getting at was
1. The new v6 firmware is posted and available for download AND
2. The new driver is not yet available, so there's nothing new to download
Sorry I didn't explain myself more clearly!
I suspect we'll all have lots to talk about in the next few days
[a href=\"index.php?act=findpost&pid=148860\"][{POST_SNAPBACK}][/a]
Does anyone know if a new driver is to be released or if this is just a FW only update?
I don't see any info on the changes included in the FW update, but I think that several of our beta testers have a good idea (based on a number of comments I've seen posted here). Is there an unofficial description that anyone can share?
Thanks,
Mike
BTW Thanks for the post!
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I would suggest waiting to install the new firmware until the entire suite of new software is available. Generally a new driver takes advantage of the new firmware capabilities. You may have some incompatibility issues with the old driver.
Just my two cents worth.
Jim
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I Just downloaded this and will be installing it this afternoon. Just a heads up that it's now available. The HP site is still showing the May 2007 driver as the most recent, however.
[a href=\"index.php?act=findpost&pid=148830\"][{POST_SNAPBACK}][/a]
I just installed it and it seems to work. But I wonder why they never put a pdf in the zip with some information...? What I found changed:
in the setup menu of the printer you now can choose for SKEW CHECK Y/N
Paper advance calibration- it now can be manually be adjusted
When adding an new paper there are more choices about the papertype ( wich changes the inkload and ohter parameters.
ciao Kers
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No new version for APS so I'm holding tight until I can figure out how the new firmware might impact that.
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I've installed it successfully -- no hiccups at all.
I'm tracking changes I find on the wiki. I'm leaving work soon, so probably won't be updating much past what there is now. Hope others find more goodies!
http://z3100users.wikispaces.com/ (http://z3100users.wikispaces.com/)
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I've installed it successfully -- no hiccups at all.
I'm tracking changes I find on the wiki. I'm leaving work soon, so probably won't be updating much past what there is now. Hope others find more goodies!
http://z3100users.wikispaces.com/ (http://z3100users.wikispaces.com/)
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=148903\")
I created a dedicated page to experiences, discoveries, etc. with the new firmware on the wiki [a href=\"http://z3100users.wikispaces.com/Firmware+Update+TR12-TR_06_00_00-8]here[/url] its under Drivers and Firmware.
Please add your discoveries.
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I called HP with an issue regarding custom profiles not appearing on the printer. I downloaded the latest drivers v.3.31 and print utility v.2.8.0 instead of using those on the CD that came with the printer after reading about some issues with the older versions. Paul (their head trainer in the z3100 Mac area) said sometimes the newer drivers do not work perfectly with older firmware. The new version for the z3100ps gp TR12-TR12PS_6.0.0.7 was released an hour before my call. I downloaded and installed it and now the profiles go over to the printer no problem. The update takes a while. I'd allow 1.5 to 2 hours. The download on my high speed connection took 40 minutes.
I hope others are fortunate enough to reach this guy when they need support. He loves Macs and HP printers as much as some of my friends do their Harleys.
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I know that we should re-calibrate all papers, but I'm wondering about re-profiling? With changes in paper presets, I'm assuming that old profiles will still be work the same, but new profiles may be a little better for certain papers.
-Ron H.
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You don't need to recal all papers. This firmware isn't about colour separations, but about UI and media handling.
I did post the info on this firmware and new drivers elsewhere in a post, in the September firmware post I think.
Yes you should only use the new driver with this firmware. If the driver isn't available, I'd wait and install both before doing calibrations or profiles anew.
This applies more to Windows drivers than Mac. On the Mac side there were very few bugs, but that's normal isn't it?
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Thanks, Neil, I guess you just saved me some ink and paper. For some reason, the control panel on the front of my printer showed I needed to recalibrate on the few papers I called up before I left for the day. I'll check it out closer tomorrow, as well as see what APS says about calibration.
-Ron H.
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I installed firmware TR12-TR_06_00_00-7 on my Z3100ps GP. I am using the PS and the PCL3 drivers installed from the August GP installer version 3.3.1 (as far as I know, the latest available). I am using Mac OS X 10.4.10.
I am able to create custom papers in the printer using the printer utility as before, with the advantage of the now "built-in" media presets such as Fine Art Pearl Paper (less ink). This allows more than one custom paper that uses the same *custom* media preset (impossible with previous firmware unless you used a built-in HP media preset, or just simply re-linearized the printer every time that you switched papers that shared a common media preset).
However, the problem that I'm having now is when it's time to print, I cannot select any of these wonderful custom papers that I so carefully created. ---- In the Mac OS print dialog, the custom papers are listed on the pop up "paper" menu under "custom", but the entries are "greyed out" and NOT selectable (the HP papers types remain completely selectable).
This makes it actually impossible to print with any defined custom / non-HP papers.
I had to downgrade to the TR_04 version just so I could print again.
Any ideas ????
DDH
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In the Mac OS print dialog, the custom papers are listed on the pop up "paper" menu under "custom", but the entries are "greyed out" and NOT selectable (the HP papers types remain completely selectable).
[a href=\"index.php?act=findpost&pid=149151\"][{POST_SNAPBACK}][/a]
DDH-
I'm at home today and can't check my system for you, but it is the same as yours. Have you tried looking elsewhere for the paper choices? I noticed in my brief playing with the new firmware yesterday that my downloaded custom paper choices were still there, but that the new presets from HP were now grouped with the other papers. Fine Art Pearl (more and less ink) are now listed under Fine Art instead of Custom, even though the old ones are still listed under Custom. As best I recall, there were satin and semi-gloss papers that were also added under Photo paper.
-Ron H.
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DDH-
... Have you tried looking elsewhere for the paper choices? I noticed in my brief playing with the new firmware yesterday that my downloaded custom paper choices were still there, but that the new presets from HP were now grouped with the other papers. Fine Art Pearl (more and less ink) are now listed under Fine Art instead of Custom, even though the old ones are still listed under Custom. As best I recall, there were satin and semi-gloss papers that were also added under Photo paper.
-Ron H.
[a href=\"index.php?act=findpost&pid=149176\"][{POST_SNAPBACK}][/a]
Thanks, Ron ...
Yes, I noticed that the old HP .OMS downloadable "new" media presets (like Fine Art Pearl Paper - less ink) are now grouped into their appropriate categories in the printer front control panel when you list paper types, or select a paper type to load. However, they do NOT show up in the Mac OS print dialog (still shows the old stuff).
My problem is that MY new custom papers based on, for example, Fine Art Pearl Paper - less ink DO actually show up in the Mac OS print dialog under custom ... (and only with the PCL3 driver; with the PS driver there are NO custom papers even listed in grey!) ... (no, they are not elsewhere under the other paper types) BUT .....they are not selectable "greyed out" and therefore not usable.
Thanks for your assistance ... let me know if you can actually select NEW custom papers that you create after the new firmware was installed ... and how you got it to work ... thanks again!
DDH
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No new drivers yet, just the firmware. Have I missed something?
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Ron,
Am using new firmware with current Windows XP driver. No problems to report.
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Ron,
Am using new firmware with current Windows XP driver. No problems to report.
[a href=\"index.php?act=findpost&pid=149320\"][{POST_SNAPBACK}][/a]
That's good to hear, Sean. If I interpret the information others have reported HP didn't change any of their color mixing so profiles and APS should be fine as they are. Do I understand this correctly? If so, I'll be installing the new firmwave tonight.
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Ron,
I don't know if mixing has changed, but I do know that there's more options in the custom paper menus. I'm re-calibrating and re-profiling anyway as with the start of heating season humidity is much lower in my studio now. And I've got a lot of new media to test.
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Thanks, Ron ...
Yes, I noticed that the old HP .OMS downloadable "new" media presets (like Fine Art Pearl Paper - less ink) are now grouped into their appropriate categories in the printer front control panel when you list paper types, or select a paper type to load. However, they do NOT show up in the Mac OS print dialog (still shows the old stuff).
My problem is that MY new custom papers based on, for example, Fine Art Pearl Paper - less ink DO actually show up in the Mac OS print dialog under custom ... (and only with the PCL3 driver; with the PS driver there are NO custom papers even listed in grey!) ... (no, they are not elsewhere under the other paper types) BUT .....they are not selectable "greyed out" and therefore not usable.
Thanks for your assistance ... let me know if you can actually select NEW custom papers that you create after the new firmware was installed ... and how you got it to work ... thanks again!
DDH
[a href=\"index.php?act=findpost&pid=149185\"][{POST_SNAPBACK}][/a]
DDH-
We seem to be getting different results, neither of which is appropriate. I have no grayed out choices in the print dialog box (within the Print Quality tab, under paper types) and have all of the other new paper types in my paper list, but no Pearl type media that IS showing up in the control panel of my printer. My earlier custom paper types (including the Custom Pearl preset) are still where they always were and are not grayed out. For some reason, though, the papers listed under Fine Art end with Fine Art >250 gsm and do not include the new non-custom Pearl paper types. Weird.
-Ron H.
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Did y'all try a "paper list synchronization" ?
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Did y'all try a "paper list synchronization" ?
[a href=\"index.php?act=findpost&pid=149384\"][{POST_SNAPBACK}][/a]
Hey Sean,
Yep ...
DDH
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DDH-
We seem to be getting different results, neither of which is appropriate. I have no grayed out choices in the print dialog box (within the Print Quality tab, under paper types) and have all of the other new paper types in my paper list, but no Pearl type media that IS showing up in the control panel of my printer. My earlier custom paper types (including the Custom Pearl preset) are still where they always were and are not grayed out. For some reason, though, the papers listed under Fine Art end with Fine Art >250 gsm and do not include the new non-custom Pearl paper types. Weird.
-Ron H.
[a href=\"index.php?act=findpost&pid=149382\"][{POST_SNAPBACK}][/a]
Ron,
Are you talking about the Postscript driver or raster/PCL3 driver?
When I use the PS driver - NO custom paper types show up at all in the print dialog.
When I use the PCL3 driver - custom paper types show up in the pop-up quality menu, but are "greyed" out.
Just to clarify ....
DDH
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Did y'all try a "paper list synchronization" ?
[a href=\"index.php?act=findpost&pid=149384\"][{POST_SNAPBACK}][/a]
I updated the paper list, via the Manage Papers window of HP Printer Utility. That is when the new papers showed up on my printer control panel and in the Printer Utility window. For some reason, though, the list is only partially updated in the printer driver.
I just called HP Tech Support and was told that their phone lines lit up with this issue this morning. It is a known problem now, and apparently manifests itself as grayed out choices with the raster driver and missing choices with the PS PPD.
The tech person I spoke with, Joseph, said that they are pulling the firmware update down from the HP website soon and will need to address the problem with another update. He said that HP does not recommend updating the firmware without updating the driver (!) and that we should expect a new one for Windoze in a week or so and Macintosh sometime later. For me, with a Mac and the PS version of the printer, I should not hold my breath for anything particularly soon from HP.
I'm thinking that I can make it work, though, with what I have if I trick the PPD into providing the printer with the right info. With the update, I can now create multiple papers with the formerly custom paper types that are now standard paper types, so I don't need to recalibrate each time when using multiple versions of the same paper type (Pearl, in my case). As long as I enter a paper type with the same head height, ink limiting and GE setting, I should be able to work around the issue, as long as I calibrated and profiled with the settings that are now updated in the printer and paper list within HP Printer Utility.
That's all I know for now,
Ron H.
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Thanks for sharing, Ron. That's really great to know. Now I'm kind of glad I waited.
I checked the site and the firmware is still available. Hopefully we'll see it withdrawn from the website to confirm the reps story. I wondered why the driver never got put up.
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Thanks for sharing, Ron. That's really great to know. Now I'm kind of glad I waited.
I checked the site and the firmware is still available. Hopefully we'll see it withdrawn from the website to confirm the reps story. I wondered why the driver never got put up.
[a href=\"index.php?act=findpost&pid=149455\"][{POST_SNAPBACK}][/a]
I asked him why they bothered with having an email notification program if they didn't use it, relying on our own word of mouth to spread the fact that there is a new firmware update. His reply was pretty funny, before he caught himself. He said that there are two types of users of these machines: pros and amateurs. To implied that they were concerned that amateurs might hurt themselves with new firmware, whereas pros would know what to do with it. When he realized that he had just inadvertently insulted me, he dropped that line of thought pretty quickly. I was already pretty worn out from three different accidental hangups from HP in transferring my calls, and a trip to the "color center" tech for no reason, so it wasn't worth pursuing the argument with him. The color guy, who eventually kicked me back to Mac support when he couldn't help me, said that he hadn't updated his printer or computer with the new firmware himself. I thought that was a little curious.
I asked both guys if there was any written documentation about the new firmware and neither knew of any, nor knew themselves what changes had been implemented, aside from the new paper types.
The bottom line for me is that I can now print with more paper types that were previously called Custom, as long as I choose the right substitute paper type to fool the PS driver. Since it has not been updated, it doesn't get all of the new paper options from the printer. I can have multiple brands of paper with the same paper preset of Pearl or one of the other Custom papers and have a separate calibration for each, just like other papers now.
I also tested the deckled edge feature, and while challenging to load, it is now possible. With so little to align the side of the paper with when correcting paper skew, it is important that the deckled edge be square with the side of the paper. Without being able to align the deckled edge with the blue line, you have little hope of ever making the printer happy enough to complete the paper load. I saw no sign of a manual override option that was previously discussed for paper loading as a new feature.
Was there also not a discussion about being able to bypass the paper presets and manually adjusting ink limiting with this new firmware? I can't figure out how, if so.
-Ron H.
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Was there also not a discussion about being able to bypass the paper presets and manually adjusting ink limiting with this new firmware? I can't figure out how, if so.
-Ron H.
[a href=\"index.php?act=findpost&pid=149462\"][{POST_SNAPBACK}][/a]
I would expect ink limiting to be in the new driver.
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I would expect ink limiting to be in the new driver.
[a href=\"index.php?act=findpost&pid=149470\"][{POST_SNAPBACK}][/a]
I guess that makes sense. For some reason, I was expecting that to be an option at the time of calibration and profiling. If it is a variable we can control at the back end of the process, vs. having to reprofile, it would seem to offer more flexibility with it being much easier to experiment with different settings, so that sounds better.
-Ron H.
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I guess that makes sense. For some reason, I was expecting that to be an option at the time of calibration and profiling. If it is a variable we can control at the back end of the process, vs. having to reprofile, it would seem to offer more flexibility with it being much easier to experiment with different settings, so that sounds better.
-Ron H.
[a href=\"index.php?act=findpost&pid=149562\"][{POST_SNAPBACK}][/a]
That's the way it was done with my Epson print drivers.
On the Z the ink load is currently controlled through the choice of paper type. Making it part of the profiling may have some advantages but could complicate things and cause us to print a lot of targets and make lots of profiles.
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No new drivers yet, just the firmware. Have I missed something?
[a href=\"index.php?act=findpost&pid=149318\"][{POST_SNAPBACK}][/a]
All the new firmware (6.0.0.7), drivers (61.71.841.0), and printer utility (1.4) are now finally on the HP US website!
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All the new firmware (6.0.0.7), drivers (61.71.841.0), and printer utility (1.4) are now finally on the HP US website!
[a href=\"index.php?act=findpost&pid=149588\"][{POST_SNAPBACK}][/a]
Man, I just hate HP's websites. I don't see the new firmware, drivers or pinter utility, just the same old stuff. I can see the new PDFs for the version 6 goodies though.
This company seriously needs someone who knows how to design websites and can relate to humans.
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HP new driver 5.1 ( mac) ready for download- the pdf is a bit brief...
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Agreed about HP's website, Ron. I found the new stuff by starting with the firmware upgrade panel in HP Printer Utility. You are supposet to update firmware before driver, anyway. From the page you download the new firmware you will see links to the other new software.
Be sure to grab a cup or two of coffee as it all downloads,
Ron H.
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Hmm, my Z3100 shows firmware TR12-TR_6.0.0.8 on Windows after installing the file TR12-TR_06_00_00-8_mvl31-x86-opt_B.EXE - but now I see only the version 6.0.0.7 on the HP website.
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Agreed about HP's website, Ron. I found the new stuff by starting with the firmware upgrade panel in HP Printer Utility. You are supposet to update firmware before driver, anyway. From the page you download the new firmware you will see links to the other new software.
Be sure to grab a cup or two of coffee as it all downloads,
Ron H.
[a href=\"index.php?act=findpost&pid=149602\"][{POST_SNAPBACK}][/a]
I'll probably have to start the same way. Their website is pretty useless.
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The new HP docs are interesting and informative at least. Gotta find the new tech note on "working with non-hp papers" now.
6.0.0.7 - Aug 31st
Firmware changes
• Ragged Edges sheet loading.
• Being able to export custom papers.
• Ink Limit reduction.
• New paper presets.
Driver/Printer Utility changes
• Windows Vista Supported.
• Change from HP Easy Printer Care to Printer Utility in Windows.
New functionality:
• The skew check for sheet loading can be disabled. So now you will be able
to load ragged edges sheets.
• Custom papers can be exported: The custom paper presets you create
using the Printer Utility can be exported and then installed to other z3100
printers.
• Capacity to reduce the amount of ink that is put on the paper: Ink limits
functionality through the Printer Utility.
For more information about these new functionalities refer to their specific
technical notes (Export paper presets, Ragged Edges and New Version of
Adding Custom Paper).
New paper presets:
Several paper presets have been added, so more options are available when
using 3rd party papers. Most of these new papers presets were available in
previous release as a download package.
• Fine Art Pearl Paper (less ink)
• Fine Art Pearl Paper (more ink)
• Photo Gloss Paper (less ink)
• Photo Gloss Paper (more ink)
• Photo Semi-Gloss/Satin Paper (less ink)
• Photo Semi-Gloss/Satin Paper (more ink)
The Fine Art Pearl Paper has been moved from Custom Papers to the Fine Art
category. Then you will be able to create a Custom Paper from it. Also HP
papers can be cloned to create Custom Papers.
For more information, please refer to the Working with non-hp papers technical
note (the updated version for release 6.0.0.7).
Connectivity:
• Incorrect part number of light cyan cartridge reported from the embedded
web server (the correct one is C9390A).
© HEWLETT-PACKARD 2007 PAGE 4 OF 10
• IO configuration was not correctly set to defaults when using the “Reset to
Factory Defaults”.
• Fixed the issue that did not allow opening the printer usage page from
Printer Utility with USB connection.
• Being able to do a paper presets upgrade or a firmware upgrade when the
file name contains spaces.
• Fixed an issue that cause that the accounting generation failed when one
record contains a job cancelled by user and the setting “Send accounting
report” is activated.
• Accounting information was erased when a hard reset (cable unplugged)
was produced.
• Improve the stability of the printer in a stress multi-user environment.
Win:
The HP Easy Printer Care is not supported any more (last supported
version is 2.1). The Printer Utility will be used instead – This new utility has
similar functionality to the HP Easy Printer care, but only supports Designjet
printers. The advantages of this new tool are:
• Performance improvements: The Printer Utility takes less time to open the
application and get the information about all the printers.
• The mechanism to discover automatically installed printers has been
improved.
• When creating a custom paper type with the cutter set to off, the setting was
ignored.
• It is possible to create an ICC Profile or a custom media type for a printer
that is installed in a client/server environment, or when the printer has been
searched manually with the Find Other Printers feature.
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Still no new PS driver (PPD), only a new Raster Driver and no new Printer Utility for Mac either . . .
-Ron H.
<edit> I found the new PPD, but no change in the Printer Utility for Mac.
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From the HP PDF on the new firmware:
• Calibrating and Profiling your papers is strongly recommended after each firmware upgrade.
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So far, using the 5.1 raster driver and the 3.1.1 PS driver with the new firmware ... everything works on the Mac ...
DDH
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When I click "download" for the firmware, I get a message that the file is not available. Is there a reason for this and/or a way around it. Thanks, Alan
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Same issue with trying to download the firmware here.
Jim
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When I click "download" for the firmware, I get a message that the file is not available. Is there a reason for this and/or a way around it. Thanks, Alan
[a href=\"index.php?act=findpost&pid=149647\"][{POST_SNAPBACK}][/a]
Ditto..... and the new driver can't be found anywhere. When I go to the HP Color Center it reports I'm up to date with the latest (from May).
They've either pulled this release to fix the problem reported earlier or this is the most inept release to date.
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This release is pear-shaped -- that is, except for the actual firmware itself, which has run flawlessly for me (printed huge canvases yesterday, beautiful). And has the printer stopped chopping off that 2" strip on roll load now?
I'm running 6.0.0.8 but the website now offers 6.0.0.7 (?????).
There's no updated Windows driver (May is the most recent).
Is Easy Printer Care dead for Windows or not?
Why won't HP update offer to upgrade my EPC to 2.2.1 when I have 2.1.1?
Argh!
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I'm not sure what is going on, but I have now downloaded new firmware (v.xxxxx.07), Postscript driver (v.4.1.1) and printer utility (v.3.1) for my printer, a 44" Z3100ps GP. Everything seems to work like a charm (knock on wood!) so far. I even used a new paper preset to print a beautiful image with Harman Gloss with no roller marks (see the Harman Gloss thread for more details).
I know that the website is challenging to navigate at best, but when I just looked, the PS driver, new utility and the v.07 firmware were still up for the Mac PS version, as well as the Windows versions (driver 61.71.841.0 and print utility 1.4). It doesn't look like there is anything new posted for the non PS printers, though. The non-PS versions were up earlier today?
The new driver functions just as the PDF bulletin said, with obvious differences right off the bat in the second screen of the print dialogue box. Under Image Quality>Paper Type, the default is now "Any", with gloss enhancer now an option for any paper. I have no idea, though, if there is an advantage to selecting a specific paper type in this drop down menu. For the Harman Gloss I just tested, I chose a specific paper type since I didn't want to push my luck yet.
-Ron H.
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Apparently the Z3100ps GP downloads are all there... but they are not at the moment for the vanilla Z3100 version that shows firmware 6.0.0.7 is not available.
A know-not-much guy in hardware support says "just wait a week or two". He happens to be the guy to totally screwed things up for me a while back loading the last driver update. Alan
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I have been trying to download latest firmware from the HP site and I keep getting "version not found". Does anyone have a direct link to the download site. Can use it ASAP. Thanks.
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No new drivers yet, just the firmware. Have I missed something?
[a href=\"index.php?act=findpost&pid=149318\"][{POST_SNAPBACK}][/a]
Hi all,
As of 10 PM EST the Z3100ps GP drivers for Mac OS X v.2 through v.4 are available for download on the HP website. Hooray.
I've got my work cut out for me tomorrow.
Looks like the HP Designjet Z3100ps GP ICC profiles may have been updated too (but I'm not 100% certain). Working with non HP papers FW5.PDF (1.5MB) is also available, but will this have to be updated to something like "Working with non HP papers FW6.PDF " wouldn't you think? Anyone know for sure or should I just keep going back and checking.
HP promised to be notifying me of firmware and driver updates, but I've never seen such notification. Is anyone getting notified?
So long for now, TOM
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HP promised to be notifying me of firmware and driver updates, but I've never seen such notification. Is anyone getting notified?
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=149705\")
I believe that they only use that system in the case of an emergency, so the answer is no.
I've been able to print fine with the new software, but have discovered some issues with the Printer Utility. I don't have a Manage Papers tab at all, and the Job Queue window doesn't have correct formatting or any functionality. I called tech support about it, got nowhere, as it was fairly late and the "people that know" had gone home for the day. I've already tried uninstalling and installing it, to no avail. Everything else seems fine.
-Ron H.
PS: Look here, Harris, for the Z3100ps downloads:
[a href=\"https://h41186.www4.hp.com/hpp/country/us/en/support/z-series/Z3100ps_drivers.html?pageseq=393573]https://h41186.www4.hp.com/hpp/country/us/e...?pageseq=393573[/url]
or here for the regular model:
https://h41186.www4.hp.com/hpp/country/us/e...?pageseq=397899 (https://h41186.www4.hp.com/hpp/country/us/en/support/z-series/Z3100_drivers.html?pageseq=397899)
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This release is pear-shaped -- that is, except for the actual firmware itself, which has run flawlessly for me (printed huge canvases yesterday, beautiful). And has the printer stopped chopping off that 2" strip on roll load now?
I'm running 6.0.0.8 but the website now offers 6.0.0.7 (?????).
There's no updated Windows driver (May is the most recent).
Is Easy Printer Care dead for Windows or not?
Why won't HP update offer to upgrade my EPC to 2.2.1 when I have 2.1.1?
Argh!
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=149653\")
Similar observations here.
Yesterday I could downlaod 0.8 but only the May 15th drivers were available. Now the firmware download is 0.7 and still no new drivers but more PDFs on what to do. Logging in through other countries doesn't deliver more. I have not installed anything except for a new update utility yesterday. I rather wait till everything is available.
Ernst Dinkla
try: [a href=\"http://groups.yahoo.com/group/Wide_Inkjet_Printers/]http://groups.yahoo.com/group/Wide_Inkjet_Printers/[/url]
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I've been able to print fine with the new software, but have discovered some issues with the Printer Utility. I don't have a Manage Papers tab at all, and the Job Queue window doesn't have correct formatting or any functionality. I called tech support about it, got nowhere, as it was fairly late and the "people that know" had gone home for the day. I've already tried uninstalling and installing it, to no avail. Everything else seems fine.
[a href=\"index.php?act=findpost&pid=149707\"][{POST_SNAPBACK}][/a]
Hi -Ron H,
Are you on the Mac? If so, have you done all the usuals like repairing permissions, and doing a system restart after installing the software to see if you can get it working correctly?
Last week I installed a program and was having a difficult time getting the thing to accept the serial number. I would enter the info and double check it but it kept telling me it was not the correct serial number. Problem was that it was reverting to the old software which was still there after I installed the newer version. After I repaired permisssions and restrated it worked just fine.
I plan on installing today. I hope it goes smoothly.
So long for now, TOM
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Hi -Ron H,
Are you on the Mac? If so, have you done all the usuals like repairing permissions, and doing a system restart after installing the software to see if you can get it working correctly?
[a href=\"index.php?act=findpost&pid=149778\"][{POST_SNAPBACK}][/a]
TOM-
Yep. On a Mac and still running 10.4.10, since I only need one migration problem at a time (installing Leopard on a cloned drive later today to try). HP tech support said that they anticipated no problems with Leopard, but then they also said the same, I'm sure, about their most recent software/firmware upgrade.
I did repair permissions, restart, uninstall and try again. I guess I'm up for one more try before giving up and waiting for HP tech support to call back.
-Ron H.
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That's good to hear, Sean. If I interpret the information others have reported HP didn't change any of their color mixing so profiles and APS should be fine as they are. Do I understand this correctly? If so, I'll be installing the new firmwave tonight.
[a href=\"index.php?act=findpost&pid=149321\"][{POST_SNAPBACK}][/a]
I accidentally downloaded and installed the xp pro 64 bit version of the driver and then HP printer utility vs Easy printer care. I installed the HP printer utility without a hitch and the driver seems to work also. I then uninstalled Easy Printer Care YAY!!! I am using xp pro 32 bit but all seems good. I will upgrade to the 6.0.0.7 Firmware next but as of right now, the site will not let me download it. It says it was not able to locate the firmware?
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The firmware 6_00_00-8 is back up again. Is there a way to tell if it's the same version as the one that was up a few days ago that I installed.
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The firmware 6_00_00-8 is back up again. Is there a way to tell if it's the same version as the one that was up a few days ago that I installed.
[a href=\"index.php?act=findpost&pid=149861\"][{POST_SNAPBACK}][/a]
I'm also seeing the drivers and printer utility now for Windoze 32 bit.
Here's hoping these are the packages we've been waiting for and not a trick or treat from HP .
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The firmware 6_00_00-8 is back up again. Is there a way to tell if it's the same version as the one that was up a few days ago that I installed.
[a href=\"index.php?act=findpost&pid=149861\"][{POST_SNAPBACK}][/a]
Is this for Win32? If so, would you be so kind as to post a link? All I can find is 6.0.0.7. I downloaded this thinking that it included the updates, but it's identical to the version I downloaded on the 26th.
Thanks!
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Is this for Win32? If so, would you be so kind as to post a link? All I can find is 6.0.0.7. I downloaded this thinking that it included the updates, but it's identical to the version I downloaded on the 26th.
Thanks!
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=149921\")
Try this [a href=\"https://h41186.www4.hp.com/hpp/country/us/en/firmware_patch.html?pageseq=13101]link[/url]
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Try this link (https://h41186.www4.hp.com/hpp/country/us/en/firmware_patch.html?pageseq=13101)
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=149922\")
Thanks, Ron, but all I see at that link is the 6.0.0.7 version. I cleared my cache, same result. Here's what I see:
[a href=\"http://www.ccltd.com/FirmwarePage.png]http://www.ccltd.com/FirmwarePage.png[/url]
I get the same result with FireFox...maybe it's a Halloween thing :-). I'll try again tomorrow.
-Leroy
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Just a question, is the latest firmware 6.0.0.8 identical with the first version posted at 26th of October? Here are the filesizes from the version from 26. Oct.:
zipped version, as seen in Windows Explorer:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.EXE | 374.193 kb | 26th oct 2007
unzipped version:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.fmw | 374.099 kb
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Thanks, Ron, but all I see at that link is the 6.0.0.7 version. I cleared my cache, same result. Here's what I see:
http://www.ccltd.com/FirmwarePage.png (http://www.ccltd.com/FirmwarePage.png)
I get the same result with FireFox...maybe it's a Halloween thing :-). I'll try again tomorrow.
-Leroy
[a href=\"index.php?act=findpost&pid=149947\"][{POST_SNAPBACK}][/a]
Leroy, it could be because I've been going after the base Z3100 and you're going for the Z3100ps GP. That's the only reason I can see for not seeing 6.0.0.8
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Just a question, is the latest firmware 6.0.0.8 identical with the first version posted at 26th of October? Here are the filesizes from the version from 26. Oct.:
zipped version, as seen in Windows Explorer:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.EXE | 374.193 kb | 26th oct 2007
unzipped version:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.fmw | 374.099 kb
[a href=\"index.php?act=findpost&pid=149982\"][{POST_SNAPBACK}][/a]
I couldn't see a difference between what I downloaded on the 26th and the 30th. I did go with the firmware from the 30th though.
I guess I'd have to run a CRC or something similar to note any differences between the two.
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Just a question, is the latest firmware 6.0.0.8 identical with the first version posted at 26th of October? Here are the filesizes from the version from 26. Oct.:
zipped version, as seen in Windows Explorer:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.EXE | 374.193 kb | 26th oct 2007
unzipped version:
TR12-TR_06_00_00-8_mvl31-x86-opt_B.fmw | 374.099 kb
[a href=\"index.php?act=findpost&pid=149982\"][{POST_SNAPBACK}][/a]
TR12-TR12PS_06_00_00-7_mvl40-x86-opt_B.EXE, dated 10/26/2007 is 339,215 KB, so your 6.0.0.8 version is indeed different.
Edit: I just saw Ron's post re: base version vs PS version. Note that I've got the PS version so I was comparing apples to oranges.
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Leroy, it could be because I've been going after the base Z3100 and you're going for the Z3100ps GP. That's the only reason I can see for not seeing 6.0.0.8
[a href=\"index.php?act=findpost&pid=150000\"][{POST_SNAPBACK}][/a]
Thanks, Ron. That makes sense.
Now I'm wondering why the base version is about 35MB larger than the ps version. It might just be that there are still more paper profiles available for the base version than for the ps version.
-Leroy
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Too many Rons around these parts . . . I'm changing my name to Rahn.
Casterle-
The new, current firmware for the PS version of the printer is indeed TR12-TR12PS_6.0.0.7. The other guy's firmware, for the non Postscript printer is the one that ends in "8". I just confirmed this with tech support.
I thought I should mention a problem that I ran into with my Printer Utility after the upgrade. For some reason, it did not show Manage Papers or Create and Install ICC Profile as options under the HP Color Center tab within the Printer Utility. Instead of six items on the list, I only had three. I also got intermittent, non functioning pop up windows with screwed up formatting for things like the Printer Queue and Printer Settings.
After a 90 minute phone call, three downloads, three installs on my own and three while on the phone with tech support, creating a new User Account on my computer and ample frustration, we finally hit on the problem. There is a small button with a printer icon and arrow in the lower left corner of the Printer Utility main window. When you click on it, it brings up a window called HP Printer Utility-Printer Selector. The printer is already my default printer and it shows up selected in the selector window, but if you hit the Select button, the missing items show up in my Utility window. The secondary popup window still show up garbled sometimes, but this routine fixes them at least for a while. This is now a known issue (at least on a Mac, with the PS utility) and they are supposedly working on a fix. Perhaps this will save someone some headache.
That's it for now,
Rahn
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I thought I should mention a problem that I ran into with my Printer Utility after the upgrade. For some reason, it did not show Manage Papers or Create and Install ICC Profile as options under the HP Color Center tab within the Printer Utility. Instead of six items on the list, I only had three. I also got intermittent, non functioning pop up windows with screwed up formatting for things like the Printer Queue and Printer Settings.
After a 90 minute phone call, three downloads, three installs on my own and three while on the phone with tech support, creating a new User Account on my computer and ample frustration, we finally hit on the problem. There is a small button with a printer icon and arrow in the lower left corner of the Printer Utility main window. When you click on it, it brings up a window called HP Printer Utility-Printer Selector. The printer is already my default printer and it shows up selected in the selector window, but if you hit the Select button, the missing items show up in my Utility window. The secondary popup window still show up garbled sometimes, but this routine fixes them at least for a while. This is now a known issue (at least on a Mac, with the PS utility) and they are supposedly working on a fix. Perhaps this will save someone some headache.
[a href=\"index.php?act=findpost&pid=150125\"][{POST_SNAPBACK}][/a]
Hi Rahn,
I had a similar experience. Seems to be settled down now. I found the printer button also. In my case I have both the PCL3 and PS drivers installed, and for certain functions it appears that it treats each as a separate entity.
Another interesting item. I wasn't using IPv6 on our ethernet network, just IPv4. When I first installed the HP software driver, I first couldn't get the printer to appear. I thought I had a big problem, but I had the inspiration to turn on IPv6 in the Mac Network System Preference. Then the HP printer showed up in the HP Printer Monitor Software.
Becasue I now had the full set of buttons in the HP Printer Utility, I was able to select "Additional Settings" and then "Open Embedded Web Server," and then if you click the "Network" button near the top right, it brings up a tabbed interface. From there I was able to uncheck "Enable IPv6", and now things look a lot better to me.
One downside of having IPv6 enabled is that the network of the address of the printer is shown with the "IPv6 Address" and not the normal one in the range of addresses I'm used to seeing.
Does anyone know if I am loosing anything by simply using IPv4, instead of the newest variant? I'd love to know what I am missing.
Thanks in advance, and so long for now, TOM