Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Harris on September 02, 2007, 09:03:59 pm
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Have read previously in this forum about oiling parts of the Z3100. I attempted to locate the previous posts was unsuccessful. I now have the synthetic oil from HP but not sure where to use and how often. Would apreciate advice on this. BTW, is there a HP reference to the use of the oil and if so, could someone please provide it to me. Many thanks,
Harris
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Have read previously in this forum about oiling parts of the Z3100. I attempted to locate the previous posts was unsuccessful. I now have the synthetic oil from HP but not sure where to use and how often. Would apreciate advice on this. BTW, is there a HP reference to the use of the oil and if so, could someone please provide it to me. Many thanks,
Harris
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=136966\")
Here's the [a href=\"http://luminous-landscape.com/forum/index.php?showtopic=18917&hl=synthetic]thread[/url] you're looking for.
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How much did you pay for the can of 3 in one oil? I think I paid something like $30
It is not synthetic... I smelled the stuff when it arrived and it reminded me of the 3inOne I used to use on m\Moms sewing machine when I was a kid. If you look on the bottom of the bottle you will see impressed in the plastic the 3 inOne logo. Heres a good place to buy it http://www.shop.com/WD40_3_In_One_Multi_Pu...43-p!.shtml (http://www.shop.com/WD40_3_In_One_Multi_Purpose_Oil_with_Telescoping_Spout_4_fl_oz_-17020243-p!.shtml)
Anyway I paid about four times what its worth. HP. You so funny. Its a way to keep their employees 401k programs going I suppose...
To answer your question it is used on the printers carriage rod. If you use the printer daily I would say to oil the rod every few weeks. Put some (four drops or so don't soak it) of the HP 3inOne oil on a PEC pad and wipe the rod. This will clean lubricate and protect the rod (hence 3 in One). The last thing you want to do is over lubricate it. Just cleaning the rod of paper dust and leaving a thin film of lube is the objective.
BTW incase you aren't familiar pec pads they will leave no lint and are not abrasive. Heres a NON ripoff price http://www.adorama.com/CHPECPP.html (http://www.adorama.com/CHPECPP.html)
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...It is not synthetic...If you look on the bottom of the bottle you will see impressed in the plastic the 3 inOne logo...[/url]
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=137188\")
Hmm. If you visit the [a href=\"http://www.partshere.com/online/detailadv.asp?partno=6040-0855]synthetic oil supplier[/url] that ICrop suggested on August 17, you can buy the recommended oil from them. I'm looking at the bottle. If Charles sees 3-in-1 impressed on the bottom, he bought the wrong oil. Sorry Charles.
Fred
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Hmm. If you visit the synthetic oil supplier (http://www.partshere.com/online/detailadv.asp?partno=6040-0855) that ICrop suggested on August 17, you can buy the recommended oil from them. I'm looking at the bottle. If Charles sees 3-in-1 impressed on the bottom, he bought the wrong oil. Sorry Charles.
Fred
[a href=\"index.php?act=findpost&pid=137209\"][{POST_SNAPBACK}][/a]
No thats exactly what I bought. It has a sticker on it that says its synthetic oil, part number 6040-0855. It is a 3 in 1 oil bottle. Exactly what you see on the link I provided minus the 3 in1 label. I guess since it has some silicone oil in it you could call it synthetic oil. Its just funny I spent $40 with shipping for oil I can get at the hardware store for $7
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OK
let's just expand this topic a little, since it raises some very interesting points. Charles says that the oil he purchased, complete with HP part number on it, is in fact 3-in-1 oil, that we all know and love so well from childhood. If this is true, then we don't need the HP stuff, just the oil which I purchased in our local hardware store ten minutes ago at £1.92 for 100ml in a smart little tin. On the other hand, if Charles is wrong, I could use this oil and have my very expensive printers sieze up and disintegrate and it would be all my fault, because I used the wrong oil.
Now then. Just to add smoke to confusion, as far as I am aware none of the printer manufacturers specify that the carriage rod should be lubricated at any particular time interval, or at all, ever. It would seem pretty common sense that after a while, whatever lubricant they put there in the factory would be used up, dry out, and the printer would start to destroy itself along its major mechanical axis. But no mention of this, anywhere.
So, okay. Does anyone out there actually lubricate their carriage bar? If so, what with? And have they ever had an inkjet printer fail due to lack of carriage bar lubrication? (And an official statement from Epson, HP or Canon might be reassuring).
Worried of Cornwall
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I made pancakes with 3-in-1 oil once. I was seven years old, and the recipe said to put a few drops of oil on the skillet. After my mom got off the phone from the Poison Control Center, she showed me where we kept the cooking oils.
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I made pancakes with 3-in-1 oil once. I was seven years old, and the recipe said to put a few drops of oil on the skillet. After my mom got off the phone from the Poison Control Center, she showed me where we kept the cooking oils.
[a href=\"index.php?act=findpost&pid=137478\"][{POST_SNAPBACK}][/a]
Thats 4 in 1 oil you were using then Sean!
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Anyway I paid about four times what its worth. HP. You so funny.
Charlie, does yours look like this (photo below)? Did you buy it from HP, or the place I had provided the link to (Partshere)? I got it from Partshere, because the HP site indicated it was on backorder. This doesn't look like something that HP would sell, and is definitely 3in1. Seems like fraud to me. I'm returning mine and ordering it directly from HP. It'll be interesting to see what I get.
Mike
[attachment=3188:attachment]
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I got it from Partshere, because the HP site indicated it was on backorder. This doesn't look like something that HP would sell, and is definitely 3in1. Seems like fraud to me. I'm returning mine and ordering it directly from HP. It'll be interesting to see what I get.
[attachment=3188:attachment]
[a href=\"index.php?act=findpost&pid=137888\"][{POST_SNAPBACK}][/a]
Hi Mike,
I too made a purchase from Partshere.
Bad news is they don't refund shipping and the restocking hit of $20 makes returning this nearly a wash out.
Please keep us posted on the oil you get from HP.
BTW, what is that HP ordering source again?
Thanks, and so long for now, TOM
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Hi Mike,
I too made a purchase from Partshere.
Bad news is they don't refund shipping and the restocking hit of $20 makes returning this nearly a wash out.
Please keep us posted on the oil you get from HP.
BTW, what is that HP ordering source again?
Thanks, and so long for now, TOM
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=138064\")
Hi Tom -
Yes, I saw their return policy. I’m thinking that doesn’t apply to fraud. They are selling 3in1 as synthetic, which it is not. They are also trying to get us to believe it is an HP product, which it is not.
So, if I can’t get them to refund the price plus tax, I’ll first try getting my credit card company to withhold payment, and if that doesn’t work, perhaps a letter to the state attorney’s office (PartsHere and I are both in California), and maybe HP would like to know that they are duping customers into buying 3in1 instead of genuine HP oil.
Here’s the link to the HP parts web site (enter 6040-0855 as the part number):
[a href=\"http://h20141.www2.hp.com/hpparts/Country_Choice.asp]http://h20141.www2.hp.com/hpparts/Country_Choice.asp[/url]
Mike
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Hmmmm
Curious that the genuine HP part is also 4 fl oz, just the same as the 3 in 1 . . . .
Well, HP list it as in stock in both the USA and UK. So who is going to be brave enough to order some, just in the cause of investigative journalism?
Think I'll stick with my £1.92 tin for the moment.
John
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Hmmmm
Curious that the genuine HP part is also 4 fl oz, just the same as the 3 in 1 . . . .
Well, HP list it as in stock in both the USA and UK. So who is going to be brave enough to order some, just in the cause of investigative journalism?
Think I'll stick with my £1.92 tin for the moment.
John
[a href=\"index.php?act=findpost&pid=138400\"][{POST_SNAPBACK}][/a]
Hi John -
I've already ordered the HP oil. When it arrives, I'll post a photo of the genuine thing.
Mike
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Well done, Mike. This will be extremely interesting, because someone, somewhere, is being somewhat economical with the truth.
John
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Yes, I saw their return policy. I’m thinking that doesn’t apply to fraud. They are selling 3in1 as synthetic, which it is not. They are also trying to get us to believe it is an HP product, which it is not.
So, if I can’t get them to refund the price plus tax, I’ll first try getting my credit card company to withhold payment, and if that doesn’t work, perhaps a letter to the state attorney’s office (PartsHere and I are both in California), and maybe HP would like to know that they are duping customers into buying 3in1 instead of genuine HP oil.
[a href=\"index.php?act=findpost&pid=138399\"][{POST_SNAPBACK}][/a]
Hi Mike,
Thanks for posting the link to the HP product.
Is this the address you have for returning the fraudulent merchandise. I went to the website and it gave me this address.
ATTN: RMA Department
2132 South Grove Ave. Unit N.
Ontario, CA 91761
I am thinking of going straight to the CC company and trying to get some guidance with this.
Looking forward to seeing the post of the real item.
Thanks, and so long for now, TOM
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Tom -
Yes, that's the address. I'll be shipping mine back today, should arrive there tomorrow. I'll post and let everyone know how the return process unfolds.
Mke
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This is a shot of the oil the HP engineer showed me today for use on the Z3100.
Maybe different in other countries?
He said one drop maybe 2 on a cloth (pec pad).
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This is a shot of the oil the HP engineer showed me today for use on the Z3100.
Maybe different in other countries?
He said one drop maybe 2 on a cloth (pec pad).
[a href=\"index.php?act=findpost&pid=138438\"][{POST_SNAPBACK}][/a]
Thanks, Harry!!! Now we know what to look for.
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Thanks for looking into this. I'm in the Netherworld(lands) right now. I'll be curious to see if I can get a refund from these hosers at partshere. I see they dont want to talk to anyone. They dont post a phone number. When I get back I will contact the atty gen of CA. Partshere may have disappeared by then
Charlie
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Folks
The genuine HP oil as shown in the photo is only 3ml, a very small bottle. And the part number, C7769-60285, can't be found on the HP parts website. However, the oil is apparently NYE 179, which is a synthetic hydrocarbon (Nye 179 poly-alpha-olefin) (PAO) oil, made by Nye Lubricants of Fairhaven MA according to my research. A datasheet can be found here -
Oil Specification (http://www.nyelubricants.com/pdf/179_copy1.pdf)
So this stuff is definitely not 3-in-1. I think Partshere owe you chaps a refund and a grovelling apology.
John
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(The genuine HP oil as shown in the photo is only 3ml, a very small bottle. And the part number, C7769-60285, can't be found on the HP parts website. However, the oil is apparently NYE 179, which is a synthetic hydrocarbon (Nye 179 poly-alpha-olefin) (PAO) oil, made by Nye Lubricants of Fairhaven MA according to my research. A datasheet can be found here -)
What if you already used the Partshare oil - any chance of damage to the printer?
Harris
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I very much doubt it, Harris. It all depends what the bearing surface material on the print-head is, but the syn oil and 3-in-one are both hydrocarbon oils as far as we know, and therefore are basically compatible. Synthetic oils in general have better high temperature performance and also a low vapour pressure, so are more suitable for use in a vacuum (like space shuttles). So I would not lie awake worrying about it.
John
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I don't understand why this is even being discussed. Are people so cheap they are willing to take the risk of damaging a very expensive piece of hardware to save $5, $10, or $25?
Use what HP recommends, and you cannot go wrong. Sometimes, you get what you pay for.
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I don't understand why this is even being discussed. Are people so cheap they are willing to take the risk of damaging a very expensive piece of hardware to save $5, $10, or $25?
Use what HP recommends, and you cannot go wrong. Sometimes, you get what you pay for.
[a href=\"index.php?act=findpost&pid=138676\"][{POST_SNAPBACK}][/a]
Sometimes you can't order what HP recommends hence all the discussion.
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I don't understand why this is even being discussed. Are people so cheap they are willing to take the risk of damaging a very expensive piece of hardware to save $5, $10, or $25?
Use what HP recommends, and you cannot go wrong. Sometimes, you get what you pay for.
[a href=\"index.php?act=findpost&pid=138676\"][{POST_SNAPBACK}][/a]
If you read the thread you will understand that was our intention
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For the Epson printer owners amongst us, I have been in contact with Epson UK on this issue. My inquiry related to my R2400, but I assume it would apply to most of the recent Epson pigment ink printers also. Andy Harris of Epson UK says -
"Please be advised that unless the printer is making a peculiar sound it should not be necessary to lubricate the carriage bar. A paper jam can cause oil to be stripped form the printer carriage bar which would result in strange noises or what will appear to be slipping of the head. If the printer detects that the head is moving incorrectly then it will enter into an error state displaying the light sequence.
EPSON do sell a carriage bar lubrication kit for £10. If you are interested in purchasing this item please respond to this e-mail and I will arrange to call you at a convenient time to process payment. The kit puts drops of light oil onto the silver carriage bar that leads from the left of the printer to the right of the printer clearing any dry spots that the bar may have. The carriage bar lubrication kit will come with the appropriate instructions and tools to apply the lubricant to the bar."
So this is the official word from Epson, and the lubrication kit seems very reasonably priced. I shall definitely be purchasing one.
John
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I say, chaps, so what happened? Did anyone get their money back from Partshere.com? Did anyone manage to get the genuine HP oil? Inquiring minds want to know . . . .
John
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My oil from HP is back ordered and due to be shipped on September 28.
Jim
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I say, chaps, so what happened? Did anyone get their money back from Partshere.com? Did anyone manage to get the genuine HP oil? Inquiring minds want to know . . . .
John
[a href=\"index.php?act=findpost&pid=140913\"][{POST_SNAPBACK}][/a]
According to the HP web site, my synthetic oil is due to ship on Sept. 31st.
I have returned my 3in1 oil to PartsHere, and they’ve had it for 11 days. I’ve received no reply regarding the RMA from them nor has my credit card been credited. Their web site says to allow 10 working days to process the credit, so they still have some time to act. I expect I’ll be credited for the cost of the oil plus tax, minus their $20 restocking fee, which I’ll have to dispute with them and possibly with my credit card company. This process will probably be drawn out, but I’ll post what happens at each step.
By the way, anyone who has purchased the 3in1 oil from them has 40 days to return it according to their RMA policy.
Mike
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By the way, anyone who has purchased the 3in1 oil from them has 40 days to return it according to their RMA policy.
[a href=\"index.php?act=findpost&pid=140975\"][{POST_SNAPBACK}][/a]
Hi,
For me it's a wash out. After all the shipping and wasted time (a lot like the time wasted collecting rebates from unscrupulous sellers), if I could get the $20 restocking fee back from them, I'd have about $20 back on a $40 purchase. Othere wise it's deficit!
It's a splash of cold water in my face though. I was getting to be a little too trusting of internet purchasing, and to all I say, let the buyer B E W A R E !
So long for now, TOM
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Has anybody purchased HP's preventative maintenance kit? I was on the phone with HP tech support this morning and asked them about the oil. The tech support person looked the oil up on their website and said that he showed it being in stock, but wound up recommending the preventative maintenance kit mentioned above (Q5669-60692), which includes the oil and some cleaning supplies. He said that it is normally about $75, but wound up waiving the charge and sending me one for free since I have so many problems right now. We will see if the kit includes oil and coffee filters (their stock cleaning recommendation, it seems). I will certainly need something to clean all of the ink overspray inside my machine from a defective print head.
-Ron H.
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I got my official HP Z3100 Lubrification Kit. You read it correctly. It lubrificates the carriage rails, I kid you not. The paperwork with it calls it lubrification about 20 times (including the official part name) and lubrication only a couple of times.
It got my attention when the box arrived with tape that says "Do Not Open Until Ready To Install". WTF? Inside that box was another cardboard box. In the inner box is Lubricant (spelled correctly) Oil- Syn 5.8cs rohs 5cc Gbottle (whatever that means - the part # is Q6675-60061), a cleaning cloth, a bottle of isopropyl alcohol, a glove and a pipette.
Surprisingly, inside the inner box is a 7 page photocopied document called "Lubrification Kit Assembly Process". Each page says "HP Confidential" at the bottom, and it shows HP's document history (last revised 5/11/2006). It is written by Miquel Julian, and English is not Mr. Julian's first language.
One interesting note for me is that the Z3100/Z2100 models are referred to as the Troja 12 and Troja 8 Platforms. They also mention Z1100 printers (?) as the Taj Mahal Platform.
The instructions are also enlightening (and I suppose mean that not everybody needs to do this?).
"This process is necessary to carry out it (sic):
# If the Preventative maintenance Kit #1 appears it.
# If there is an excessive noise when moving the carriage (jerk noise)
# If the system error about shout (sic) down of the carriage PWM appears
# If there are problems with IQ (vertical banding)"
They call for cleaning the front and back rails with a soft cleaning cloth and alcohol. Amusingly, the drawing for the bottle of alcohol is labeled cleaning cloth and vice versa. I think I can figure it out, though.
They then call for oiling both rails by applying an unspecified amount of oil with the pipette along the length of each rail. They then tell you to oil the bushings with the pipette at the rear center of the carriage. You do not need to remove the carriage, it says.
There is also a foam block called the oil module which should get 2-3 drops of oil. The bad photocopy photocopy illustration is a little difficult to make out, but it looks to be behind a plug at the rear of the carriage.
I will tackle this in the next couple of days and report back with more specifics when I'm a little clearer about these instructions. Some of it is a little cryptic, but it seems like there may be a little more to maintaining these printers than just lubing the rails.
Now I know I own a HP Troja 12 printer!
-Ron H.
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Thanks for the update, Ron. I'm looking forward to the next install and perhaps some photos to remove some of the mystery.
The instructions read like a Google translation. It makes sense since the printer was developed in Barcelona.
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Partshere.com would not return any of my emails or phone calls so I called my credit card company and they removed the charge. This seems to be the only way to get your money back. Try calling you card company. If enough people complain, their very quick to approve a charge back.
Bob Simon
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Partshere.com would not return any of my emails or phone calls so I called my credit card company and they removed the charge. This seems to be the only way to get your money back. Try calling you card company. If enough people complain, their very quick to approve a charge back.
Bob Simon
[a href=\"index.php?act=findpost&pid=142860\"][{POST_SNAPBACK}][/a]
Same for me.
I'll do that too. Looks like they're scumbag counterfeiters.
I'll go to resellerratings.com and give them ripoff operation feedback there too.
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Update!
Four weeks after returning the 3in1 oil I received from partshere.com, I finally got a response. I contacted my credit card company last week asking them to reverse the charges on this purchase, and have not heard back from them. However, the fact I got this from partshere.com, indicates to me that the credit card company did it’s job. From partshere.com “Thank you for using www.partshere.com. Your account has been credited with $40.96. This item was labeled incorrectly - please accept our apologies for your inconvenience.”
Incidentally, the partshere.com web page for the oil now lists it as 6040-0855R, HP as the manufacturer, and indicates it’s on backorder. Perhaps they got the message.
Meanwhile, HP still says the estimated ship date for my oil is September 30, 2007…
Mike
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I just received the same email last night from partshere saying they would credit my card etc.
Of course I don't buy the improperly labeled lie. The 3in1 label was peeled off and replaced with a typed up HP part# label.
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I got my official HP Z3100 Lubrification Kit. You read it correctly. It lubrificates the carriage rails, I kid you not.
-Ron H.
[a href=\"index.php?act=findpost&pid=142589\"][{POST_SNAPBACK}][/a]
Hi Ron,
Could you post a link for the source of your Z3100 Lubrication Kit.
Thanks, and so long for now, TOM
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Update on Z3100 Oil
I just got off the phone with HP Parts where I ordered the synthetic oil for my Z3100 on September 8th. They told me they cannot provide me an expected delivery date. The wesite order status still shows an expected ship date of end of September.
They told me to call Everprint (800) 984-5777 and check there.
The oil is in stock but expensive. HP shows the oil for $32.30 for the 4oz bottle and Readyprint wants around $72. He basically said that they have it and HP doesn't, so I have to pay up to play.
I passed. I guess I'll wait until HP gets their act together.
Jim
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Another Update: Unbelievable!
I just received an overnight package from HP containing the correct oil.
Yesterday they couldn't tell me when I would get it. I guess the "expedite order" ticket that the second sales person I spoke with (after I got nowhere with the first), got a little attention!
Jim
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Jim, its nice to know it really exists!
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I just received an overnight package from HP containing the correct oil.
[a href=\"index.php?act=findpost&pid=146659\"][{POST_SNAPBACK}][/a]
Hi Jim,
Glad you got the oil.
Would you have that HP part number handy?
The link in this thread returns a server error.
Could use some help.
Thanks, and so long for now, TOM
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i had a tech here 20 minutes ago and asked him about the oil. he said do not use 3 in 1 cuz it is not synthetic, its a fossil based oil. it is designed for high speed things like sewing machine (for which it was made) and that it is designed to be used up and reapplied frequently. and it will eat away the ball bearings in the printer. he said the synthetic oil that is factory applied will last about 2 years under normal conditions...so long as you can feel a trace of it, there is enough present. also said that using any other oil than the synthetic could void a warranty. hp uses the same stuff in all their printers.
for what it worth
min
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Would you have that HP part number handy?
Tom,
The pat number is:
6040-0855
Synthetic oil - 4oz (113g) plastic bottle
Jim
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6040-0855
Synthetic oil - 4oz (113g) plastic bottle
[a href=\"index.php?act=findpost&pid=146697\"][{POST_SNAPBACK}][/a]
Hi Jim,
Thanks much.
So long for now, TOM
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Here is what the official HP oil and the cleaning alcohol look like, FWIW. Note that mine, that came in the "lubrification" kit, has a different number than the one given in a previous post.
-Ron
[attachment=3591:attachment]
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... and mine arrived today as well. This is what the genuine article looks like:
[attachment=3596:attachment]
Mike
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... and mine arrived today as well. This is what the genuine article looks like:
[attachment=3596:attachment]
Mike
[a href=\"index.php?act=findpost&pid=146764\"][{POST_SNAPBACK}][/a]
I'm not sure if you are implying that mine is not, but sketchy as the packaging looks, it came directly from HP and it is genuine. It was ordered for me by HP tech support as a part of what HP calls the "lubrification kit". Had I received it from another vendor I might be suspicious, but mine even came with documentation in poorly translated English from Barcelona techs. I posted the photo because others had said that their packaging from an outside vendor looked suspect. So does the real thing.
FYI: There's more to lubricating the printer than just oiling the main rod you see inside the door of the printer. They call for oiling the back slider, the rod slider, the oiling module, and the carriage bushing reservoir. I'm pretty comfortable with most tech related instructions, but can't really make heads or tails of the seven (sparse) pages of directions and crappy illustrations. I am thinking that I may see a tech often enough to count on having him do this, at least the first time. I'm pretty sure that you need to remove the cover to get at everything you need to, but couldn't swear to it unless provided with much better illustrations.
-Ron H.
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Here are HP's instructions for "lubrificating" our printers. I've done nothing to degrade these odd illustrations, in fact, they are a little easier to make out in these scans than in the photocopies I scanned. I have no idea what the pasted in rectangles are in most of the printer illustrations, but it is in keeping with the rest of it with it's typos and bass ackward labeling of cleaning cloth and alcohol in the second illustration. The drawings definitely show the printer without it's cover. I think the main rail we see inside the printer is what they call the rod slider, but I can't identify what the back rail is. Can you?
-Ron H.
[attachment=3600:attachment][attachment=3601:attachment][attachment=3602:attachm
ent]
[attachment=3603:attachment][attachment=3604:attachment]
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Wow, this begs for someone to open up a printer and take photos. I must admit I'm intrigued by the "oiling modul" in the one drawing.
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Wow, this begs for someone to open up a printer and take photos.
[a href=\"index.php?act=findpost&pid=147000\"][{POST_SNAPBACK}][/a]
Thanks for volunteering, Ron!
-ron H.
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Thanks for volunteering, Ron!
-ron H.
[a href=\"index.php?act=findpost&pid=147007\"][{POST_SNAPBACK}][/a]
Perhaps next weekend.
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I was at the Photo Expo in NY today and when I questioned the HP rep about oiling he looked at me as if I was crazy. He then asked a few of the others at the HP Booth and they all said that there is nothing that needs oiling and the only service users should do is occasionally wipe down the platten for any flakes or dust that may accumulate.
Harris
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I was at the Photo Expo in NY today and when I questioned the HP rep about oiling he looked at me as if I was crazy. He then asked a few of the others at the HP Booth and they all said that there is nothing that needs oiling and the only service users should do is occasionally wipe down the platten for any flakes or dust that may accumulate.
Harris
[a href=\"index.php?act=findpost&pid=147299\"][{POST_SNAPBACK}][/a]
I'm not surprised that they would say that, but HP telephone tech support said that you should oil the carriage rails once a month. My local tech person said that he was told that the user should also occasionally oil it as well. They will tell you that you don't need to do any other routine maintenence until you wind up with lots of ink overspray inside the cover from doing high production printing. When you ask them about the ink overspray being a problem, they will confess that you should be routinely cleaning the inside to prevent this buildup, wiping down the printhead compartment and other parts, but not before you put them on the spot about it. I don't think it is very good marketing, as far as they are concerned, to bring this up with customers.
I'm interested to know if you gleaned any new information about the timing of a new firmware upgrade and the new transport roller design that was promised as a free upgrade to Z owners? Also, were they showing any GP/Postscript/APS models? I'm curious if this is still in their marketing plan.
Thanks,
Ron H.
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"I'm interested to know if you gleaned any new information about the timing of a new firmware upgrade and the new transport roller design that was promised as a free upgrade to Z owners? Also, were they showing any GP/Postscript/APS models? I'm curious if this is still in their marketing plan."
Was told that not sure when new firmware would be coming out. Also, one rep I spoke to said that as long as you are happy with the prints, no need to get APS - he does not have it. Did not discuss the transport roller design. However, since the show has one more day (today), perhaps someone who will be there will see this post and inquire further.
Harris
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Wow, this begs for someone to open up a printer and take photos. I must admit I'm intrigued by the "oiling modul" in the one drawing.
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=147000\")
There are already photos on the wiki: [a href=\"http://z3100users.wikispaces.com/Maintenance+Tips]http://z3100users.wikispaces.com/Maintenance+Tips[/url]